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Seller#: 0UHIQWIKH68JMM23A

123Stores Seller Profile 646-798-4712 Email This SellerEmail This Seller  See all products from 123Stores See all products from 123Stores

Welcome to the 123Stores, The Online Mega Store, where you will always find the top brands at the most affordable prices.

We strive to be the one stop destination for all your online shopping. With our wide range of products across hundreds of categories ranging from fragrances and furniture to pet supplies, home and garden, sporting goods, electronics and watches, we got it all covered.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (105 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 61 Reviews
Good Rating + 4 14 Reviews
Average Rating + 3 9 Reviews
Poor Rating + 2 6 Reviews
Very Poor Rating + 1 15 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 4/6/2015

Rating + 1 Horrible Service

Bad service, no response to RMA inquiry once purchase - they should not be allowed to operate under New Egg site.

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Order Date : 3/26/2015

Rating + 1 Pathetic excuse for a business

Absolutely no clue how to treat customers. Item came in damaged. Refused to send new item until claim process was finished. So I am without the item for around 10 business days. I am now forced to try to bend item back out and sell at a loss.

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Order Date : 3/9/2015

Rating + 5 123 is reeeal good

Great product. fast service. like the price.

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Order Date : 3/3/2015

Rating + 1 terrible experience

I waited over 2 weeks for an item to arrive (5-7 days was the estimated arrival). I was told the item was lost and I could either receive a refund or a replacement. I chose a refund because they could not have the item to me when needed. I tried to call the number back that was given to me & I couldn't get an anyone. I left a number with no response. I am very disappointed! I don't think I will do business again.

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Order Date : 3/1/2015

Rating + 5 FAST!!!!!!!

Received the Newegg email order conformation 2 hours after I got the delivery. Ordered Monday and received Weds. morning.

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Order Date : 2/25/2015

Rating + 1 Billing Fraud

All of my previous purchase through have always shown that the product purchased was billed on the date the product shipped. 123Stores is not but a marketplaces vendor that has shown shipment on Thursday 2/25/2015 so that will bill my credit card. FedEx still has not received the shipment from 123Stores as of 2/28/2015.

This is a store that needs to remove from their website. I should have read the shipment issues this store has created, but more importantly needs to protect its good customers from these practices.

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Order Date : 2/6/2015

Rating + 1

l not work on glass top range Did not state on web site , I have a glass top range WHY??????? HAD TO RETURN ITI may not buy from new egg again SORRY VERY DISAPONTED

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Order Date : 1/25/2015

Rating + 1 Processing/Shipping Not Good

Ordered this item on a Sunday ( 1/24/15) and a label was not created until Wednesday, Needless to say the item has still not arrived. It's estimated delivery is Wednesday. I will never purchase another product from a company if 123Stores is involved.

I guess what shocks me the most is that Newegg is tied up with this company because of it's poor rating. I've purchased several items from Newegg and have had great success. Newegg should rethink their affiliation with this company. Sooner or later it will hurt their business.

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Order Date : 1/5/2015

Rating + 5 Great case

This is a great case, it looks nice and is decent size. I have make a short video of this case on YouTube. If you want to see it look up A brief view of the Enermax ECA3290A. By M30W_Mix xD

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Order Date : 12/22/2014

Rating + 2 Poor Shipping Practice

I ordered a product on December 22, 2014 and it was not delivered until January 7, 2015 over 16 days later. While the Holidays intervened this should not excuse the lengthy delay. When I contacted 123Stores they informed me shipping was out of their control since the product came from a third party source. This was not mentioned in their listing. The product that arrived looked like it may not have been a brand new product as ordered. I would not order from this seller again. As a Newegg customer for years I have never experience such a long delivery delay from order and in fact am usually pleasantly surprised how quickly my order arrives. This was not the case with ordering through Newegg's marketplace through 123.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All unopened unused items can be returned to us for a refund within 30 days from the date of delivery subject to a 15% restocking fee. We do not accept any opened or used items, even if the item has been wrongly ordered by you.

    In case of a damaged/defective item you can return the item to us for a replacement/refund within 30 days from the date of delivery, subject to us verifying the damage/defect.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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