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21Tech4u Seller Profile 626-893-2588 Email This SellerEmail This Seller  See all products from 21Tech4u See all products from 21Tech4u

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

21Tech4U are based in California specializing in CCTV Cameras, Spy Gadgets and lots of others Consumer Electronic products. Our goal is to provide customers with hassle free transactions and gauranteed quality while all quality control are done in USA. Feel free to contact us if you have any questions or inquiries.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (77 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 53 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/10/2013

Rating + 5 Snappy and not a hitch

Great job guys, keep up the awesome work!

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Order Date : 4/21/2013

Rating + 1 Not Worth It

Verrry slow shipping. Incomplete instructions in Chinglish. No clear charging instructions. Expects to charge with slow USB port, or you have to buy a separate charger.

No explanation of the various adapter plugs. It doesn't mention working with Motorola phones, but has the right adapter plug to fit so It might work.

Careless Indochinese product, not well thought out.

Doesn't mention working with Motorola phones

Not sure of buying 3rd party from Newegg again.

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Order Date : 4/21/2013

Rating + 2 Poor Communication

Update 5/10/13 - I received the missing (third) item on 5/9/13, but I never did hear anything from the seller.

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Order Date : 4/10/2013

Rating + 1 Bad bad

I ordered the Android XBMC box on 4/10/13, as of today, exactly a month later, I haven't received it yet. No communication from seller at all.

This is the 1st and last time I buy from this vendor.

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Order Date : 4/21/2013

Rating + 3 Problems, but satisfactorly resolved

2 of 3 items originally shipped. Emailed vendor and got response a couple of days later. They apologized and sent the third item. The quality of the dummy cameras was poor with 1 led not functioning. I bought to gut and install real cameras so not a problem.

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Order Date : 4/21/2013

Rating + 1

After 3 weeks I have not received items ordered.

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Order Date : 4/21/2013

Rating + 1 No Reply to Communication

When I placed my order, I ordered a quantity of three (3). I only received two (2). I sent the seller an email on 5/4 at 8:32 pm explaining the shortage and requesting that the missing item be sent. It is now 5/8, and 3 full business days have passed and I have not heard a word from the seller in response to my email. Poor performance AND customer service!

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Order Date : 4/10/2013

Rating + 1 Still waiting

I also ordered the Android 4.1 XBMC 1080p Mini PC TV Box Media Center Player on 4/10/2013 because it was a "featured" Marketplace product on Newegg and it is now 5/7/2013 and I still have not received anything. I got a bad feeling when I was notified that the product had shipped on around 4/15/2013 but there was no tracking number. It shouldn't take this long if it had been shipped. I will wait 1 or 2 more weeks and if I still have not received my order then I will ask Newegg for a refund. This is my first bad experience with NewEgg (after many years of great service) and I hope it will be the last.

I heard the delay was a customs problem. This indicates to me that the seller never had any product in stock and is possibly having it shipped directly from China. You only deal with customs if it is shipping from a foreign country.

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Order Date : 4/16/2013

Rating + 1 Terrible

I ordered from this seller and two weeks later have not received my order. Multiple calls and voice-mails have been left and still nothing. This is the first bad experience I have had with Newegg and I would hope the last. Newegg, please STOP doing business with this seller!

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unsatisfied customer
Order Date : 3/10/2013

Rating + 1 2 months and counting, no refund

been trying to get a refund. didn't realize the seller's developing bad rep until after started having issues

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    30 days money back or exchange as buyer's request. 15% restocking fees. Buyer pay for return shipping.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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