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Seller#: 0UHOPTYVC3BQU373B

3 Kings Seller Profile 800-842-9079 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from 3 Kings See all products from 3 Kings

3 Kings Audio was founded on the idea that people should have access to the best prices on car audio without the hassle of auctions. There is a void in the industry where inflated shipping costs, subpar customer service, inadequate products and high prices prevail. We have made it our mission to change all of that.

Our goal is to provide our customers with premier customer service, the lowest industry pricing, quality products and rock bottom shipping prices.

Same day shipping for all orders received by 3:00p Eastern
Multiple shipping locations allowing you to get great rates and fast delivery.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (293 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 218 Reviews
newegg
74%
Good Rating + 4 37 Reviews
newegg
13%
Average Rating + 3 17 Reviews
newegg
6%
Poor Rating + 2 1 Reviews
0%
Very Poor Rating + 1 20 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/22/2014

Rating + 5 Awesome

accidentally sent me a single enclosure instead of the double, but customer service was very friendly and they promptly sent me overnight shipping on the double enclosure for free and let me keep the single enclosure. I would definitely recommend.

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Barry
Order Date : 3/10/2014

Rating + 5 Royal Treatment

Order was processed within a few hours of being placed and before I knew it, a tracking number was in my inbox. Wow! Super-fast turnaround! Some of, if not the absolute, best prices aroundIf I ever need anything that 3 Kings provides, I wouldn't hesitate for a second to order from them again.

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Voltayr
Order Date : 2/24/2014

Rating + 5 fantastic hi resolution

the monitor is fantastic it supports any camera that uses the same connection the camera that comes with it is only a CMOS camera so the resolution is stretched on the screen and its not high definition somewhat pixelatedto fix this problem I purchased an esky ccd camera which uses the full resolution of the monitor and adds no stretching combined with this fantastic mmonitor it is excellent I would recommend this monitor to anyone very well built

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N/A
Order Date : 3/6/2014

Rating + 1 dead on arrival

he will not refound
Seller Response:When this feedback was left we had already notified the customer that we would not only be happy to get them a refund on their order, but that we would get them a prepaid return slip. We were waiting for the customer to send in their email address so that we could email them the return slip.

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Dirty boy
Order Date : 1/30/2014

Rating + 5 Great company

this really is a great company you can like them or you can chat with him live and they will answer and try to help any way they can stay the same great company

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Tech
Order Date : 1/2/2014

Rating + 5 Fair Enough

Ordered a set of Kenwood KFC6994PS 6X9 5 way speakers. Yes they were shipped in the store packaging, but INSIDE another cardboard box. I had no problems with the speakers, They were NOT damaged in any way (Thanks to the inch+ of Styrofoam in the store box). This is how the manufacturer ships them, And see nothing wrong with this.

Bottom line. Great seller, Low price, The speakers showed up when i expected them to, and they were undamaged. What more can you ask for?

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Roger
Order Date : 12/12/2013

Rating + 5 Fast shipping

Great vendor. Shipped my item same day as ordered. Can't ask for any more.

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EG
Order Date : 12/3/2013

Rating + 1 Dismally Poor Customer Service

PYLE P1001AT 4-Channel 1000 Watts Hybrid Pre-Amplifier w/AM/FM Tuner. This item was sold to me for $109 (new) and it was shipped promptly.

The item was received without a power cord, am/fm antenna, and documentation. I contacted the seller and Newegg on Dec 5 and again on Dec 9 with no response from either party as of today, Dec 12, 2013.

This matter could easily have been resolved with a followup shipment of the items that should have been included with the pre-amp.

I'm thoroughly disappointed with the level of customer service from the marketplace seller and Newegg.

I have a unit I can't use because I don't have a power cord (the item appears to be new).
Seller Response:This customer emailed in on December 6th, 9th and 10th. These emails were all responded to the same day, however our system and Newegg's were having communication errors so the customer didn't get any of our replies. We have reached out directly to the customer to make sure they get everything they're missing.

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N/A
Order Date : 10/30/2013

Rating + 5 Great product

Received the product in a couple days from ordering. The rack fans are cooling my entertainment center.

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Lex
Order Date : 8/30/2013

Rating + 5 As promised

It was mostly my fault that the product I ordered was not exactly what I expected. Nevertheless 3 Kings accepted the product back and gave me a full refund. They recognize that good costumer service attracts returning and new costumers.

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy
    Returns Policy

    Returns with 3 Kings are as simple as they can get.

    If you are dissatisfied with your purchase for any reason within the first 30 days just send back the product and you will receive a full refund with no questions asked. If you have any problems with your product within the first 60 days just send back the product and we will send out a replacement for no charge.

    Return Process

    It is as easy as one, two, three!
    Notify our customer service department of the return.
    Ship the product back to us using a carrier of your choice.
    Receive your refund or have your replacement shipped promptly.
    Please see the details about each step below for more information. If you have any additional questions please feel free to call or e-mail our customer service department.

    Notify Our Customer Service Department

    All returns must be setup through our customer service department first. Please note that any item that shows avoidable physical abuse cannot be accepted (blown voice coils, cracked screens, etc). If your product has missing parts we will be glad to exchange it but if a refund is requested there will be deductions for the missing pieces (including the box and manuals).

    Return Shipping

    For any orders that are 'refused' or marked 'Return to Sender' the cost of shipping will be deducted from the refund.

    When returning an item to us please be sure to send it to the return center address given to you by our customer service staff. Returns sent to an address other than the one provided may experience delays in processing or refusal. Return shipping is the responsibility of the customer so we strongly advise using a reliable carrier like UPS, FedEx or USPS Priority Mail. In addition, we suggest that you insure the item as we cannot be held liable until it is signed for by our return center. If you send your package with a reliable carrier, pack it well and fully insure it you shouldn't have any problems.

    Please be sure to note your order or RA number on or in the box. Feel free to contact our customer service department with any return shipping questions.

    Refunds

    All refunds will be processed promptly after being checked in. The refund will be made to the original payment method of the order. Please note that while we process the refund on our end quickly it may take your bank additional time for it to post back to your account.

    Exchanges

    All exchanges will be shipped promptly after being checked in. If no change of address is requested the replacement item will be shipped to the original shipping address on the order. Please note that an exchange may not always be possible due to an item being out of stock.
RMA instructions
    Please contact newegg@3kingsaudio.com to setup your return and receive an RMA if required.
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