Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Limited Time Only! Newegg Premier is now only $29.99/year. Sign up now.
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHZRBI93O2LVD716

360 Mobile Solutions Seller Profile 224-300-0184 Email This SellerEmail This Seller  See all products from 360 Mobile Solutions See all products from 360 Mobile Solutions

360 Mobile Solutions is your one-stop-shop for great deals on unlocked cellphones, tablets and mobile accessories. We pride ourselves in offering Everyday Low Prices, Fast Shipping, Exceptional Quality all while striving to help sustain and protect our environment. We have partnered up with the National Forest Foundation to help plant trees to reduce our carbon footprint. As of October 2012, we have helped plant over 500 trees which will provide both short term and long term benefits to our environment.

We're located 30 miles west of Chicago in IL. We have a friendly staff of associates that are knowledgeable and ready to assist customers from all over the world.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
16%
Good Rating + 4 1 Reviews
newegg
17%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
17%
Very Poor Rating + 1 3 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
DD
Order Date : 2/24/2014

Rating + 5 Above and beyond

As I was very dissatisfied with the refurbished phone I originally received, after I submitted my complaint I received an immediate RA # and total refund prior to even sending the phone back. On top of that, an identical phone appearing brand new was sent to me without charge (a gift). This is above and beyond good customer service, couldn't be more pleased with this seller's policy towards complete customer satisfaction!

Did you find this review helpful? Yes No

PeSi
Order Date : 11/21/2013

Rating + 4 Shipping Issues

They did have shipping issues, but was fixed as soon as it was noticed.

1 out of 1 people found this review helpful. Did you? Yes No

Jonno421
Order Date : 11/28/2013

Rating + 1 Mediocre

Reallllly slow shipping. 2+ weeks, going on 3, and no sign of anything. No tracking number updates. Nada. Making their customers wait on shipping seems to be a running theme with these guys, I should've read the reviews first.
Seller Response:We have resolved all shipping delays with USPS. In this transaction, the product was delivered the next day after the review was written. All purchases from Pre-black friday to Cyber-Monday have been delivered. We thank the customers that waited patiently as we worked to rectify USPS's mistakes. Thank you

Did you find this review helpful? Yes No

N/A
Order Date : 11/21/2013

Rating + 1 Horrible shipping from seller

Purchased the item 11/21/2013 , they created a label November 27, 2013 and the post office received it December 10, 2013 , 9:44 am ... does something sound odd to you? This is extremely slow service.
Seller Response:There were a batch of shipments from 11/21/13-11/23/2013 that were eiher misplaced or lost in transit by USPS. Our main priority is that customers receive their packages and we have already shipped out overnight replacements to those affected. Additionally, any customers affected by this delay have also been provided a full refund. The shipping issue has been rectified. Thank you

Did you find this review helpful? Yes No

Komotz
Order Date : 11/21/2013

Rating + 2 Slow

VERY slow shipping, ordered this on 11/21/13 and finally got here today (12/09/13). Word of advice would be, never order from sellers who use USPS.
Seller Response:There were a batch of shipments from 11/21/13-11/23/2013 that were eiher misplaced or lost in transit by USPS. Our main priority is that customers receive their packages and we have already shipped out overnight replacements to those affected. Additionally, any customers affected by this delay have also been provided a full refund. The shipping issue has been rectified. Thank you

Did you find this review helpful? Yes No

bryzon
Order Date : 11/22/2013

Rating + 1 slooooooooooow shipping

it has been 8 days and i have not seen my item ordered from this seller. they are laaaaame. i guess i expected newegg shipping, seeing that newegg isnt the seller i can understand. but 8 days for 3-5 business day shipping? yeahhh.....
Seller Response:We have sent an email to the customer and will be overnighting a replacement shipment so it can be received by Tuesday, December 10. The tracking number on the shipment never updated which means it was either lost or mis-sorted by USPS. In the event a shipment is not received, we ship replacements as all packages our insured. Thank you

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
  • Restocking Fee: 5.00%

RMA Policy
    RMA with water/moisture damage, physical damage (cracked screen, broken parts) will not be accepted. Any accessories or wireless products being returned must be in original packaging. Refunds and exchanges are completed within 2 business days after we receive the product.
Cell Phones - No Contract Phone Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
SIM Cards Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
Cell Phone - Prepaid Phones & Cards Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
Cell Phone Data Cables Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
Phone & Conferencing Devices Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
Mobile Electronics Accessories Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
E-Book Readers Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
E-Book Accessories Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
Special Promotion Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
iPhone Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
iPad Accessories - OEM Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 30 days
RMA instructions
    To request a RMA please contact us via email @ sales.360mobile@gmail.com or send us a message via NewEgg. To ensure we process your RMA claim accurately please include your order confirmation number and the reason for return.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau