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Seller#: 0UH8ISD1FMWL7XF43

47st. Photo Seller Profile 800-304-2510 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from 47st. Photo See all products from 47st. Photo

Monday – Thursday (9:00 AM – 6:00 PM EST) / Friday (9:00 AM – 3:00 PM EST)
Closed Saturday & Sunday

Since we opened our very first retail location on 47th Street in New York City in 1965, 47th St. Photo has strived to combine competitive prices with honest and helpful dealings to provide the best service before, during, and after the sale. Our courteous customer service staff has been trained to treat our clients with the same respect and attention to detail that they themselves would expect to receive. Millions of satisfied customers over the course of 37 years stand as a testimonial to the success of our efforts.

From the smallest battery to the newest high tech Digital SLR, we have a vast inventory of photographic and imaging products, most available for immediate delivery and always at discounted prices. Our customers have instant access to over 100,000 items from the top brand names in the industry.

We’re certain that once you’ve made a purchase with us and experienced our world class service first hand, we’ll become the only source for all of your photography and imaging needs.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (316 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 221 Reviews
newegg
70%
Good Rating + 4 42 Reviews
newegg
13%
Average Rating + 3 12 Reviews
newegg
4%
Poor Rating + 2 5 Reviews
newegg
2%
Very Poor Rating + 1 36 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
j robert
Order Date : 8/17/2014

Rating + 5 quality salesman and top product

This salesman write a full description of it product, no word for false pretension or description . qualities product and care of shipping and remarkable rapidity for delivered. Top rank salesman

Did you find this review helpful? Yes No

N/A
Order Date : 3/8/2014

Rating + 1 Canon 70D kit purchase

I purchased this kit from newegg and the kit was shipped to me by 47st Photo. I have contacted customer services at newegg at least five times via email and once by phone, to try to get the correct gear bag for the kit that I purchased and after two initial emails to have the issue resolved there has been zero response from anyone at newegg. It's been just about one month that I have been trying to get this corrected and it is very frustrating to say the least. My latest attempt was this past Thursday, April 10, 2014. I will be calling them again tomorrow, April 14, 2014, at which time I will be requesting to return the entire kit for a full refund. I think I have given them more than enough time and ample opportunities to correct the problem by replacing the gear bag. Since I purchased this from newegg, my issue is with newegg, not 47st photo. Newegg may want to reconsider their relationship with them. It seems obvious that they do not want to do anything to remedy the situation.

0 out of 1 people found this review helpful. Did you? Yes No

DavidW
Order Date : 1/27/2014

Rating + 5 Wine Aerator

The service was great and the Wine Aerator arrived quickly and was as advertised. I use it twice when the top part of the aerator broke apart from the lower half. A couple dabs of plastic glue should fix it, but it was still disappointing.

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Chad
Order Date : 1/24/2014

Rating + 5 Delivered as promised

I ordered something, it shipped in a timely manner. No drama.

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N/A
Order Date : 12/21/2013

Rating + 5 Great Product and Great Serivce

I bought this item and it shipped really fast and the bundle I bought was outstanding value for money. I'm very happy with this seller.

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N/A
Order Date : 12/24/2013

Rating + 5 Answered My Emails

I had a question about the shipping tag number. I emailed 47th st Photo a question and rceived a prompt and helpful reply. (My package came the same day as my question)

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me_bad
Order Date : 12/2/2013

Rating + 3 good shipping time

Not the fastest but definitely not the slowest. Okay quality for the money

0 out of 1 people found this review helpful. Did you? Yes No

Mark S.
Order Date : 11/27/2013

Rating + 5 Super Fast Shipping!

Excellent experience with 47st Photo. They shipped right away and my order was in my hands in 4 days. Thank you!

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geyhwk
Order Date : 11/15/2013

Rating + 2 Shipped Wrong item

I ordered the EN-EL14 High Capacity Battery Pack, and received the Dual Battery charger. First time anyone partnering with Newegg has made this kind of mistake, and it was not one item out of a group of items, it was the only item on the list. Someone missed a checklist I am thinking.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/16/2013

Rating + 4 Shipping mistake, quick response

I bought a Canon T3i Kit, but not all of the items listed in the description arrived. Two days after emailing them a picture of the package contents and shipping label, I received the missing items. Email correspondence was quick and easy.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    You will receive a return Authorization number (RA#) within 7 days from the date you receive your order. If you need a refund, our policy is the purchase price

    less shipping, handling and a 15% restocking fee will be applied. There is no restocking fee for exchanges, however the item exchanged must be returned in original condition. If a package is refused, you will be charged a 15% restocking fee less shipping.
RMA instructions
    1.Log onto your Newegg account and find your item in your order history, click on 'Request RMA from Seller' Button.
    2.On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason for return, and indicate if you would like a replacement or refund before hitting 'send message' button.
    3. Our Customer Service Team will respond to your inquiry within 24-48 hours. Once the information is verified and approved you will be provided with Return Merchandise Authorization (RMA) number for your return via e-mail. The e-mail will contain the RMA number, details and important shipping instruction. Read the instruction carefully before you ship your return
    4. We recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and documentation included .
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