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In 1885, Ashbel Merrel Leonard started a nursery as a hobby in his backyard in Piqua, Ohio. By 1912 he and his sons Parker and Stanley established A.M. Leonard & Sons as a nursery/landscaping service. The business was further developed in 1928 when A. M. and his youngest son John started a wholesale horticultural tool and supply company serving nursery and landscape customers. In 1941, following the death of A. M. Leonard, John became the President of the company. John’s forte was customer service. He mailed out 7,500 pocket-sized catalogs per year and monitored the purchases of each customer. John kept impeccable notes. When an order was not received from a customer within a year, John would contact the customer personally to ask how his organization might be of better service. The call usually resulted in a sale. Since only the finest quality tools were offered, customers always knew that when they bought something from the Piqua based company, they would receive the highest quality.
Howard Kyle became a partner with John Leonard in February 1964. Like the Leonard’s, Howard had a strong background in the nursery and mail order businesses. His family owned Springhill Nursery in Tipp City, Ohio. Howard quickly learned the A. M. Leonard operation. Ill health caused John Leonard to retire early, and Howard took over as sole owner inheriting a staff of 8. Howard and the staff expanded the catalog and merchandising operations emphasizing customer service, product dependability, and fast order response serving growers, landscapers, foresters, arborists, contractors, golf courses, resorts, grounds management and gardeners. In 1979 continuous growth caused the company to move again to a 20,000 square foot facility with 15 employees. Fourteen years later, in November of 1993, the company made a major commitment to its customers and the community by constructing a new 50,000 square foot facility.
In 1996, A.M. Leonard produced its first Retail Catalog to reach the serious home gardener. In 2005, as this segment of the business continued to grow, A.M. Leonard re-introduced the Retail publication as A.M. Leonard’s Gardeners Edge, offering gardeners the quality and selection they couldn’t find locally.
In 1999, A.M. Leonard introduced an industry exclusive Corporate Account Program. This service provides their professional customers with a dedicated Account Manager (single point of contact) who is truly devoted to learning and understanding their business and is invested in their continued success. Their goal will always be to meet or exceed your needs and expectations.
Also in 1999, A.M. Leonard introduced its line of A.M. Leonard Brand Tools. The A.M. Leonard line of tools offers the quality and features that most manufacturers aren’t willing to make –– all at a price that saves money and helps produce results you can stand behind.
The Internet has added another exciting dimension to the daily business activity at A.M. Leonard as their presence there continues to grow with two company web sites and sales through Amazon.com.
A.M. Leonard keeps in close touch with local customers through their Counter Sales in the company Showroom. Here professionals and homeowners enjoy picking up their product on the spot and getting right back to the job. In May 2005 Howard Kyle passed away at the age of 94 while still working six days a week. Today, under the leadership of Gregory Stephens, grandson of Howard Kyle, A.M. Leonard’s state-of-the-art Distribution facility has expanded to over 100,000 square feet with more than 100 dedicated employees. A. M. Leonard, Inc. continues today as a leader in the horticultural tool and supply business with emphasis on doing business the “old fashioned way”. They offer quality products, superior customer service and a selection of over 7,000 items. A.M. Leonard understands customers have a choice on where to shop and pledges to continue its tradition of exceptional products and service.
Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.
Order Date : 6/21/2012
7/10/2012 8:13:20 AM
carborundum sharpening stone
Good product, fast delivery, good packaging. I would buy from this seller again.
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 5.00%
Please call our customer service department at 1-800-543-8955 M-F 8am-5pm, Sat 8 - noon EST for a return authorization number BEFORE returning merchandise.
We sell only new items, and warrant them in accordance with the manufacturer's warranty policy. We realize the need to actually see and handle an item to know if it is acceptable. Therefore, you may return any item to us within 30 days, new or used. Special orders, close-outs, and spare parts are not returnable.
Pricing/Misprints: Prices shown here are current. Due to the nature of the direct marketing business, A.M. Leonard reserves the right to adjust pricing due to manufacturer's increase in cost after publication and to correct all typographical and printing errors.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information. 2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button. 3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry. 4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us. 5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.