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AUTO MONSTER Seller Profile 909-673-1032 Email This Seller See all products from AUTO MONSTER
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.
Hello, please be kindly to contract to us before leave the poor feedback, We believe communication can solve everything. pls click “Email This Seller” to contract and we will do our best to solve your problem. Our team really appreciates your business and patience,we can be contacted at this email: firstname.lastname@example.org
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
we will make out the problem and solve it within 48hours
we will make you have a good deal when you choose shopping from us
By placing an order, you agree to the following policies:
Your return must meet the following criteria or it will be rejected and returned back to you at your cost.
All returns must include the following:
1) Original Condition
2) All accessories
3) Manuals, warranty registration, etc.
4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.