Accessory Genie
Accessory Genie Seller Profile
888-998-8879
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Review Summary
(14
Reviews
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| Excellent |
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10 Reviews |
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| Good |
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2 Reviews |
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| Average |
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0 Reviews |
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| Poor |
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0 Reviews |
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| Very Poor |
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2 Reviews |
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| Reviewer | Seller Review |
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7/9/2012 2:35:12 PM
Received our tablet covers quickly within days of ordering!
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4/3/2012 4:48:59 AM
well satisfied with burner
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3/13/2012 9:13:45 AM
Haven't used it yet, but I received it very promptly. Thank you.
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1/24/2012 10:38:07 AM
Shipped immediately after order was placed
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1/24/2012 10:27:09 AM
Shipped my order quickly
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12/29/2011 5:16:45 PM
Quick delivery, excellent prices.
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12/25/2011 9:48:02 PM
I ordered a iPhone 4 pink case for my wife and rececved a black one and did not have time before Christmas to order a new one.
Seller Response:Customer service is our top priority; we apologize for any inconvenience that may have been caused. We are here to help, please call our customer service department at (888) 998-8879 so we may assist you and ensure a great buying experience.
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12/16/2011 1:59:15 AM
fast and reasonably priced
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- Each product is fully guaranteed by the manufacturer usually up to 3 years from date of delivery (unless specifically stated otherwise). The complete warranty is included with the product. The manufacturer's warranty covers repair or replacement of defective parts, subject to the conditions set forth. On most items, Accessory Genie offers an exclusive 30 day return policy for purchases made through New Egg.
All returns require a Return Merchandise Authorization (RMA) number, which you can obtain by emailing HelpDesk@AccessoryGenie.com or by calling Accessory Genie Customer Service toll free at 888-998-8879 (Monday through Friday, 8 am to 5 pm Pacific Time). Please note your order number, item #'s of products being returned, and the reason for return. RMA numbers remain valid for 30 days. Please return your merchandise promptly after receiving an RMA number.
All returns must be shipped with the RMA number clearly displayed on the outside of the shipping box. All returned product must be complete with the original manufacturer's packaging and any parts, cords, or manuals. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items.
Defective Merchandise - Defective merchandise may be returned within 30 days from the date of delivery for exchange, refund, or store credit.
Non-Defective Merchandise - Non-defective merchandise may be returned within 30 days from the date of delivery for exchange, refund, or store credit. Non-defective items, open merchandise, and incomplete returns are subject to a 20% restocking fee.
30 Day Return Policy Exceptions - Radar detectors, GPS equipment, computer software, and MP3 players must be returned within 15 days from the date of delivery. Software can only be exchanged, not returned.
Outgoing shipping charges and New Egg processing fees are not refundable under any circumstance. Canceled orders, undeliverable orders, and refused shipments are subject to additional handling charges.
Please allow 14 business days to process your return after it arrives at our warehouse. You will be notified via email once we receive your return. Any merchandise returned to Accessory Genie without authorization or a RMA number will be refused.
Accessory Genie reserves the right to refuse any return. An RMA number does not guarantee final disposition. All returns are subject to inspection.
- All returns require a Return Merchandise Authorization (RMA) number, which you can obtain by emailing HelpDesk@AccessoryGenie.com or by calling Accessory Genie Customer Service toll free at 888-998-8879 (Monday through Friday, 8 am to 5 pm Pacific Time). Please note your order number, item #'s of products being returned, and the reason for return. RMA numbers remain valid for 30 days. Please return your merchandise promptly after receiving an RMA number.
