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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,140 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 753 Reviews
newegg
66%
Good Rating + 4 107 Reviews
newegg
9%
Average Rating + 3 34 Reviews
newegg
3%
Poor Rating + 2 34 Reviews
newegg
3%
Very Poor Rating + 1 212 Reviews
newegg
19%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/11/2015

Rating + 5

Hard to find anything to complain about when dealing with Newegg.

Did you find this review helpful? Yes No

NC
Order Date : 8/8/2015

Rating + 5 This silver, was arctic fast!

Seller was prompt at getting package to me, product was as advertised, and service was exceptional. Well done!

Did you find this review helpful? Yes No

Neil
Order Date : 7/23/2015

Rating + 1 Terrible customer service

I've been trying to return this product due to damage, some of the keys do not work and the seller does not respond. I have left voice mails, emails, and even gone through NewEgg support, all to no avail. DO NOT PURCHASE from this seller

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Blue
Order Date : 8/23/2015

Rating + 1 Fraudulent

This seller listed a PS Vita case for 17.95. I ordered n the 24th, and contacted them on the 23rd of August, and they did not even purchase a shipping label until the 27th. I contcted them in the afternoon of the 28th, and was informed that they did not even have it in stock, and had my order canceled. They Immediately changed the price of the item to $34.95, double the previous amount that I had paid, to coincide with the item being available.

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N/A
Order Date : 8/10/2015

Rating + 1 Wrong item shipped

Shipped wrong item. Waited for replacement with RMA return label for 1-2 weeks. Never got replacement even though notified it was sent. Now waiting for return RMA. Not sure will get a return RMA label.

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lucky
Order Date : 7/26/2015

Rating + 4 Very good seller

Great Communication! Seller even sent a follow up email to check whether I liked the product.

Did you find this review helpful? Yes No

Dad's Game
Order Date : 8/8/2015

Rating + 5 Bought for my dad

I bought this game for my dad he loves to play Zelda games.

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Pigeon Lord
Order Date : 8/8/2015

Rating + 5 Swift and Right

This seller quickly shipped out the order I placed, and when I received it I found that everything was in order and perfect conditioning for what I needed. Definitely order through this company, they rock!

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NoLove_NoNothing
Order Date : 8/23/2015

Rating + 1 Terrible Shipping Time

I placed my order on the 21st of August. I didn't have confirmation that my Newegg Preferred Account had even been *charged* for my fans I purchased until the 25th let alone having them out the warehouse door and on their way. Everything else went through within an hour, and the rest of my parts were picked, packed, and shipped within 24 hours of my order having been placed. (And that's with standard shipping) All parts for my new computer I ordered have arrived, EXCEPT FOR MY CASE FANS. Which are, yunno, kind of important and all, seeings how having no airflow into the case would make it a very hot environment and wind up baking my new CPU, GPU, and motherboard into slag.

Will be making sure that from now on, when I order things from Newegg, to never use this carrier again. Their turn around time is atrocious.

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lilreena
Order Date : 8/13/2015

Rating + 1 buyer beware

This seller tried to pass of a refurbished product as new.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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