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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (889 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 575 Reviews
newegg
64%
Good Rating + 4 79 Reviews
newegg
9%
Average Rating + 3 26 Reviews
newegg
3%
Poor Rating + 2 26 Reviews
newegg
3%
Very Poor Rating + 1 183 Reviews
newegg
21%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jim
Order Date : 6/16/2015

Rating + 5

Arrived on time and in good condition.

Did you find this review helpful? Yes No

bhsurfer
Order Date : 6/15/2015

Rating + 5 Action Packaged means business

Price was competitive, package arrived in good order and as advertised. No complaints whatsoever.

Did you find this review helpful? Yes No

Tracey
Order Date : 6/9/2015

Rating + 5 Action Packaged, Inc.

Perfect transaction. Thank you.

Did you find this review helpful? Yes No

Kevin P
Order Date : 6/4/2015

Rating + 3 Slow to process payment

This seller took 5 days to process my payment. Once I realized it still hadn't shipped after 5 days, I contacted them to cancel the order. They canceled it and refunded my money. So they took care of the problem once it was identified but the slow payment processing time does not work for me. If you are not in a hurry to get your stuff, I'm sure they are a fine seller. They were very nice once i contacted them about it taking way too long to process the payment.

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elf773
Order Date : 6/11/2015

Rating + 5 Excellent customer service

Monica helped me process a return on Newegg for a power supply unit, communication was excellent and the refund was an easy process and pretty quick too!

Did you find this review helpful? Yes No

N/A
Order Date : 6/2/2015

Rating + 1 Action Package Rating

not even sure it should be one egg I ordered 6 printers they shipped one after 2 weeks I still cant get an answer

0 out of 1 people found this review helpful. Did you? Yes No

UNSATISFIED CUSTOMER
Order Date : 6/3/2015

Rating + 1 POOR Seller, do not buy from them!

This seller is horrible, ordered 4 HDD's got one in the mail a week later. No mention of when others would arrive. Funny they charged my credit card for 4 of them right away!

Upon inquiring, they had no information about when the others would arrive, or even if they had been shipped. They then said the items is out of stock and it would be 5-7 days till it was back in stock. Not acceptable as I needed the HDDs.

After numerous emails, they had no idea what the status was, and offered a refund. Then all of a sudden the 3 missing HDD's arrived, sort of, they were a different brand than I had ordered. Again, not acceptable. Then I got an email from them saying the items showed up in there tracking system as delivered. Funny all of a sudden they had tracking info.

In the mean time, I purchased 4 HDDs of another brand from Newegg proper, and moved on, so I went ahead with the refund they offered me

It took 3 weeks to get the refund!

Do NOT buy from them!

1 out of 1 people found this review helpful. Did you? Yes No

Rigo
Order Date : 6/10/2015

Rating + 5 Great Seller

SSD arrived as indicated. No problems with the product. Installed and works perfectly. Seller followed up with me to ensure the product arrived in good working order and if there were any questions. Buy with confidence.

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TheGeneral
Order Date : 6/9/2015

Rating + 5 Professional helpful staff

My order wasn't packed well and received some damage, but the staff of Action Packaged Inc. heard my feedback and quickly took action to address my concerns. Thanks!

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Grey Sky Media
Order Date : 6/8/2015

Rating + 5 Good People

Fast, as advertised, would by from them again

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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