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Action Packaged Inc. Seller Profile 617-910-9933 Email This Seller See all products from Action Packaged Inc.
Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™
Unopened items can be returned within 10 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will also be assessed. Please contact an Action Packaged, Inc. representative at firstname.lastname@example.org for a return authorization prior to sending the merchandise back.
Opened items cannot be returned. An item is considered opened if the manufacturer's original package has been opened or cut and/or the item has been removed from its original packaging for any length of time. If it is determined that item has been opened, the return will not be accepted.
If an item has been opened and the item is not working to the customer's satisfaction, the customer must contact the manufacturer directly to employ the item's warranty. The manufacturer can often troubleshoot the problem quickly and get it up and running, and, if it is determined that the item is defective, the warranty can be used. Please contact an Action Packaged, Inc. representative at email@example.com and we will be happy to provide you with contact information.
All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.
There are no exceptions to the 10-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.
Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.