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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,428 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 950 Reviews
Good Rating + 4 138 Reviews
Average Rating + 3 46 Reviews
Poor Rating + 2 44 Reviews
Very Poor Rating + 1 250 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/4/2015

Rating + 5 Fast shipping, no problems.

Ordered some Arctic Silver thermal paste through API on Newegg. Showed up early, well packaged. Good customer service, had follow up correspondence to ensure everything was as it needed to be. Thanks API and Newegg!

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Order Date : 11/2/2015

Rating + 1 Action Packaged...BEWARE!

I purchased a "New" HP computer that was processed through Action Packaged. Waited for over 2 weeks for it to arrive (too long). When the computer arrived, it was packaged in a plain cardboard box, the computer was wrapped in a thin layer of bubble wrap and surrounded by old newspapers and other paper. There was a sticker stuck to the front of the computer haphazardly and was obviously used or re furbished. When I complained, Action Packaged offered me a 40% discount to keep the computer that was sent. I took the computer out of the bubble wrap and opened the case....There was dust and lint caked all over the inside of the CPU....that made my decision for me. Sent back a couple of days age. I hope they refund my purchase price promptly....I'm holding my breath. Horrible experience, I expect something more when I make purchases through Newegg.

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Order Date : 10/30/2015

Rating + 3 Took a very long time

Solid Drive so far, took rather long to receive.

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Order Date : 11/3/2015

Rating + 1 No description of Hardware or Version

While the order was fulfilled and shipped out promptly, the item has many hardware and firmware versions on the market. The difference between B1 and C1 are huge, but the seller doesn't list the versions of either one and failed to respond to the request to check which version it is. Paid $109 for a $20 router that doesn't have IP reservations... They are charging for the C1 hardware ($100) and shipping the B1 ($20). This is also the last purchase I make from NewEgg using this new buy from 3rd party model.
If you are looking for EBR-2310 Hardware version C1 or higher, this is not it.

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Order Date : 10/29/2015

Rating + 3 SAMSUNG 840Pro

The "new" drive came used and abused. The packaging was ripped up and had been taped back together with packing tape. The drive had a run time of 69 hours, and 20 power-ons.

If your going to sell a used drive mark it as such.

Still giving 3 eggs because the drive did work, and after extensive tests seems like it is a-okay.

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Order Date : 10/29/2015

Rating + 5 Arctic Cool

This product worked as advertised and arrived quickly and safe.
Is currently helping keep my system cool and it is not flowing all over the board :-)

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Order Date : 10/29/2015

Rating + 5 Great sound, and LOUD

As the title reads. I am able to scoot around the house with these still on, and still get great sound quality.

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Order Date : 10/24/2015

Rating + 5

Originally received the wrong product. After contacting the seller, they sent me the correct item with a shipping label. I understand that mix-ups happen, and they went out of their way to fix it without charging me restocking/return shipping fees.

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Order Date : 10/28/2015

Rating + 5 Great

Easy transaction, fast delivery, no issues

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Order Date : 11/4/2015

Rating + 4 16 gig ram order

Originally I had ordered 2 (8GB) sticks of ram for a Dell laptop and was shipped the wrong ram. I spoke with Monica, who was more than cooperative to fix and work with me, and was shipped out the correct original ram order. Minor mistake, handled professionally. Very satisfied with my order.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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