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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (505 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 321 Reviews
newegg
63%
Good Rating + 4 25 Reviews
newegg
5%
Average Rating + 3 10 Reviews
newegg
2%
Poor Rating + 2 18 Reviews
newegg
4%
Very Poor Rating + 1 131 Reviews
newegg
26%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Dan
Order Date : 2/16/2015

Rating + 1 Wrong product delivered

I ordered 2x 750GB hard drives and received 5x 500GB hard drives of different brand and specifications. Looking at other reviews, shipping the wrong product appears to be common practice for this seller.

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Grumpi
Order Date : 2/7/2015

Rating + 5 Service recognition

I am very pleased with the service and courtesy extended to me, especially to Monica, who responded to my needs, both, promptly and graciously. I will in the future, keep both Newegg and Action Packaged Inc. at the top of the list for any electronic needs that i may have in the future. Thank you again for being so kind and attentive.

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N/A
Order Date : 2/13/2015

Rating + 5

Thanks Monica

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Andrew
Order Date : 2/12/2015

Rating + 5 Fast Shipping and Great Customer Service!

Firstly and the biggest thing was that this seller has wonderful customer service. The woman who helped me was kind and thorough. The simple fact the seller goes out of their way to make sure that I got what I wanted as quickly as possible is amazing. The item I received is fantastic and was shipped incredibly quickly. I am overall absolutely satisfied with this service.

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ABB
Order Date : 2/26/2015

Rating + 5 I was WOWed!!!

This seller provides exceptional customer service. Responses were immediate and thoughtful. My satisfaction seemed of utmost importance to them and I appreciated it.

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Melissa
Order Date : 2/10/2015

Rating + 5

good monitor for triple setup

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DPeter
Order Date : 2/10/2015

Rating + 5 Very fast shipping

I ordered a keyboard through Action Packaged Inc inadvertently. I had thought that it was sold straight through NewEgg but it apparently was not. After reading some reviews of extremely slow shipping and processing time, I got a little nervous. To my delight, the package was shipped very quickly and it got to me within an extremely reasonable time.

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Twizzy
Order Date : 2/7/2015

Rating + 5 excellent service and product

purchased an item for my wife, had it in 3 days! Faster than expected, and item was new as described! They went as far as emailing us to make sure everything arrived in good time and condition. A+ customer service, and products. Would definitely buy from again.

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Steve
Order Date : 2/25/2015

Rating + 5 Very helpful

We had to cancel this order and Monica was very helpful with this process. Sorry we couldn't go ahead with this!

0 out of 1 people found this review helpful. Did you? Yes No

alo
Order Date : 2/14/2015

Rating + 5 m2 memory

Delivered product that worked when installed.
Seller Response:Hello Alo.

Thank you very much for taking the time to leave feedback for us on Newegg.

We are very glad to hear that we were able to meet your needs with the order you placed with us.

We were happy to help.

Please let us know if you need anything else.

Thank you and I hope you have a very pleasant day.

Sincerely,

Monica
Order manager

Action Packaged, Inc.

2/27/2015


0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    Please email priority1question@actionpackaged.com and we will provide you with complete return instructions.

    Thank you.
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