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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (267 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 168 Reviews
newegg
63%
Good Rating + 4 13 Reviews
newegg
5%
Average Rating + 3 5 Reviews
newegg
2%
Poor Rating + 2 9 Reviews
newegg
3%
Very Poor Rating + 1 72 Reviews
newegg
27%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Marco C.
Order Date : 10/7/2014

Rating + 5 Quick, responsive, easy to deal with

Shipped quickly and followed up to check in after the order had been received. Can't complain with that!

Did you find this review helpful? Yes No

ITComputerReseller
Order Date : 9/25/2014

Rating + 5 Notebook Hard Drive

Ordered 80GB IDE Notebook hard drive. Installed and functioning well.

Did you find this review helpful? Yes No

jetwomey
Order Date : 10/4/2014

Rating + 5 Excellent hard drive

Fast delivery, hard drive worked great out of the box and everything as expected. Good communication.

Did you find this review helpful? Yes No

CPeterson
Order Date : 10/2/2014

Rating + 5 Speedy shipping

Got the item on time, as promised, as well as safe and sound (good packaging).

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JStrouse
Order Date : 9/30/2014

Rating + 5 Fantastic

The HDD ordered shipped quickly and was packaged well. They accidentally sent me an extra HDD, and when I asked about returning it, they said I could keep it. They obviously care about their customer satisfaction. Well Done!

Did you find this review helpful? Yes No

N/A
Order Date : 10/1/2014

Rating + 5 Fast service

User friendly site, super fast shipping.

Did you find this review helpful? Yes No

N/A
Order Date : 9/28/2014

Rating + 5 Action Packaged, Inc.

Despite experiencing a shipping issue where my package was not shipped for over two weeks my concerns and questions where immediately resolved upon contacting Action Packaged customer service who provided amazing customer service and ensured I received my order.

After speaking with my Action Packaged order manager I was informed of the issue that occurred with my order, notified when my new package was going to ship, and offered a 10% discount on my purchase for the mishap. Additionally, my order manager regularly checked in with me until my new package arrived at my door step. Though it would have been great not to experience the shipping issue in the first place Action Packaged professionally remedied the error that occurred.

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N/A
Order Date : 10/2/2014

Rating + 5

Very friendly. Handled everything promptly.

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nietzsche
Order Date : 9/30/2014

Rating + 5

Processing took a bit longer than expected but arrived ahead of schedule. Good correspondence.

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Michael K
Order Date : 9/27/2014

Rating + 5 very good retractible headphones

These headphones arrived promptly and work well. As others have noted, the cords look flimsy, which makes me worry for their longevity. But, after two weeks of use, they retract and unspool with ease. I have yet to wear these for longer than an hour, but they've been comfortable enough for that stretch of time. And the sound is good, especially if you take the time to adjust the pads snugly against your ears. These aren't a substitute for a really good set of traditional headphones, but for casual listening––and due to the handiness of the retractible cords––I would definitely recommend them.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    Please email priority1question@actionpackaged.com and we will provide you with complete return instructions.

    Thank you.
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