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Advanced Lamps Seller Profile 800-941-5690 Email This SellerEmail This Seller  See all products from Advanced Lamps See all products from Advanced Lamps

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Welcome to Advancd lamps, LLC. We are a distrubutor of Television and Projector replacement lamps. Our inventory includes many other electronics, lighting, audio, video and mobile gear. We offer competitive pricing with a 30 day money back guarantee and 180 day warranty replacement for TV and Projector lamps.

See all products from Advanced Lamps!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (42 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 25 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/26/2014

Rating + 5 Excellent Seller

Received my two OtterBoxes two days earlier than expected.

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Order Date : 7/8/2014

Rating + 1

Sent the wrong item promised a refund but have not heard form him

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Order Date : 7/7/2014

Rating + 1 Never shipped!

Order never shipped!

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Order Date : 6/28/2014

Rating + 1 Never got the refund

0 eggs if I can
Order the product. Product was defective. Send it back, never got the refund.

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Order Date : 6/18/2014

Rating + 1 HORRIBLE!!!

We ordered a recorder from this company and it was never delivered, after tracking it - it was located in a post office in Connecticut...we are in Michigan. It took several days to get a response from this company because they do not answer their phones, you can ONLY leave a message. After several days I was advised via email that they would try to recover from where it was and possibly send us another one. The original order was placed on June 18, it is July 24 and still nothing, no response, no email and still no one answers their phone....I would NOT recommend this seller, nor will we ever place another order through them...Advanced Lamps EVER again.

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Hates Fakes
Order Date : 7/1/2014

Rating + 1 Counterfeit merchandise

I'd give them 0 eggs if I could. I purchased two Lifeproof cases (one for my husband, one for myself), had issues with the case covering the front camera for my iPhone, and called Lifeproof for a warranty replacement. I found out that the cases I'd purchased were counterfeit.

So yeah, I wouldn't recommend buying from them unless you want to question whether a warranty would be valid.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/27/2014

Rating + 1 RIPOFF

Ordered product on 7/3/14 and requested expedited shipping. My account was charged but I still have not received the product and the tracking number I was sent is bogus. These guys are a ripoff and Newegg doesn't care either.

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Order Date : 6/20/2014

Rating + 1 never shipped

My credit card was charged and I received notification that the item had shipped, but when I didin't receive it in over a week I checked into it. Seems it was never shipped. I received a refund, but I would never order anything else from this company. Like to know why Newegg deals with them.

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Order Date : 5/14/2014

Rating + 1 Ladrones

Esta compania son unos ladrones me mandaron el producto equivocado inmediatamente llame y hable con alguien en espanol me pidieron q mandara fotos del producto hice exactamente todo lo q me indicaron y ya nunca me respondieron son unos rippers antes de ordenar algo chequeen a este vendedor

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Order Date : 6/13/2014

Rating + 3 Item discontinued

so apprently i ordered an item that was discontinued so their line of distributer just didnt bother with it. which deserves 0egg. But once they were notified, they actually hunted down this item. which deserve 5 egg.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

    Advanced Lamps, LLC provides a 180 day warranty on all A.L. lamps which is not an option available to select on Neweggs site. The warranty commences from the day of purchase.

    The valid period for a refund starts from the original date of purchase and lasts for 30 days. Opening an RMA would be the first step in starting this process

    ***Any non-lamps may not apply to the Advanced Lamps return policy. This information can be obtained by request at

    Requesting a Return Merchandise Authorization (R.M.A.)

    This process initiates a refund or exchange. Pending your request to, a RMA questionnaire will be sent to you via e-mail from the returns department. This must be completely filled out and sent electronically back to the returns department; leaving no questions unanswered will expedite this process. The returns personnel will have 24-48 business hours to process your RMA. It is this department that will alert you with the proper steps to proceed once the RMA is open and processing.
    Once an RMA number is given it remains valid for 10 business days (two weeks). If the lamps are not received in that time, the RMA will be closed and a new one must be initiated..
    Be advised return shipping is expected of the customer.
    Broken in transit

    Breakages must be reported within five working days of receipt of delivery to enable us to claim with our carriers. Unfortunately, any claim outside of this period cannot be supported.

    Ordered in error / No longer required

    If you have ordered the wrong item by mistake or your customer no longer requires the lamp, you will have 30 days from the day of invoice to request the return. These lamps must come back in perfect condition, and in most cases we will take the lamp back subject to a 25 % restocking fee.

    Re-Stocking Fee

    If an item does not work or stops working by what appears to be a product defect, please use the returns system to get the lamp back to us. We will then determine the fault with the relevant manufacturer and credit the lamp in full if applicable.
    Generally, upon arrival, all lamps undergo a series of three thorough tests with cool down periods. Function ability, brightness, physical appearance and condition of the product are observed and taken into account. It is not until this process has been completed that the bulb is determined to be defective. If the bulb is not defective, a restocking fee will be applied.

    In addition, any opened, altered product box, and/or incorrectly ordered product(s) will be subject to a restocking fee of up to 25% or possibly refused. As a reseller, a used, opened item has lost value. Furthermore, our testing is timely and costly as these tests are conducted manually. Re-stocking fees are on a no haggle basis and are not negotiable.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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