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Agritura US LLC Seller Profile 307-392-4770EXT8888 Email This Seller See all products from Agritura US LLC
Agritura US offers a unique selection of products coupled with quality services, and we have gained a reputation for offering unbeatable prices on branded items. We strive to bring you excellent customer service and we continue to expand on ideas to provide you with the best online shopping experience. New product lines are also continuously added to our selection, assuring you will have an ample selection of computer equipment, electronics, giftware, home decor, toys and much more. We always strive for 100% Customer Satisfaction and Ultra-Fast Shipping.
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Standard Return Policy
• Before returning an item write us message.
• Shipping charges can only be refunded if the return is due to our error. All returns are subject to a restocking fee 20% on item cost. All returns must be accompanied by the copy of packing slip.
• After a return has been received by us, it will take 1-2 weeks to process . If using a credit card, refunds will be credited to your account.
• We will pay the return shipping costs only if the return is a result of our error ( wrong item was sent ). In all other cases customer will have to pay the return shipping costs. We suggest using insured and trackable shipping services for your protection.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.