Air & Water, Inc. Seller Profile
800-734-0405
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Review Summary
(22
Reviews
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| Excellent |
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14 Reviews |
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| Good |
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5 Reviews |
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| Average |
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2 Reviews |
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| Poor |
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0 Reviews |
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| Very Poor |
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1 Reviews |
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| Reviewer | Seller Review |
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1/15/2013 6:58:13 AM
no response to return request for defective unit.
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10/18/2012 8:21:23 AM
The seller did fine and the product seems to be ok; however one odd thing I noticed when shopping around for the "NewAir AH-400 Portable Space Heater" is the only way to get it from both "A Very Large Online Store Whose Name Is Similar To A South American River" and NewEgg was through Air & Water Inc. Not a bad thing, but just surprised to see a heater with only a sole source.
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6/19/2012 8:37:04 PM
This review exists on the product page, so you can combine/delete any repeated comments.
The unit came with a dent on top. It was hard to tell whether it was caused by shipping or left the factory like that. Either way, we didn't feel like dealing with the return and delay hassle. The dent wasn't huge. We're dissapointed, but we understand these things happen. In addition, there was absolutely no markings on the shipping box that tell the shipper to keep the unit upright. This really seems like a basic for shipping compressor equipment. We let the unit sit for a couple of days before turning on just in case, and the unit is working fine.
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6/15/2012 12:30:08 PM
Delivery of the item came two days before the schedule and I was able to impress my visitors. In Las Vegas, where the temp has been in the hi 90's, the oscillating fan is a gift from heaven. The fan works as expected. Again, thanks for the early delivery.
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6/11/2012 10:22:32 AM
Nice looking unit. Makes good amount of ice for our use.
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1/19/2012 5:53:23 PM
Smooth Transaction and Fast Delivery. Recommend !
1 out of 1 people found this review helpful.
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1/19/2012 5:28:42 AM
The item I ordered eventually arrived and worked well, but it took the merchant several days to ship, which in this day and age is not acceptable. Only order from is vendor if you don't care how long it takes.
1 out of 2 people found this review helpful.
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1/6/2012 3:53:02 PM
The package was shipped in the paper box that would be on a store shelf, no shipping container whatsoever. Amazingly it arrived in good condition.
1 out of 1 people found this review helpful.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- All purchases may be returned for a refund within 30 days of the original purchase date. Please note that all returned orders, with the exception of products that specifically state "no restocking fee," will be subject to a 15% restocking fee. To avoid the restocking fee, ask to exchange for the same or another product. To initiate a return, please follow these steps:
Step 1: Read our online Return Policy, then complete and submit the online RMA form -http://www.air-n-water.com/rmaForm.aspx
Step 2: Receive RMA number via email from the RMA Department within 48 hours of submitting a request.
Step 3: Package and the return to the address provided in our email.*
*Once your RMA has been received and verified for authenticity, a refund will be issued or a replacement will be shipped in 3 to 5 business days!
- Step 1: Read our online Return Policy, then complete and submit the online RMA form - http://www.air-n-water.com/rmaForm.aspx
Step 2: Receive RMA number via email from the RMA Department within 48 hours of submitting a request.
Step 3: Package and the return to the address provided in our email.
