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Seller#: 0UHIQWIKU0FNGQ8E5

Always Innovating Seller Profile 818-788-2900 Email This SellerEmail This Seller  See all products from Always Innovating See all products from Always Innovating

We have been selling video games and other electronics for over 30 years now. Today, our products range from Nintendo wii's to Apple IPads. We sell products in any quantity you need, so email or call of us if you have any questions. Customer service is our number one priority.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (67 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 55 Reviews
newegg
83%
Good Rating + 4 6 Reviews
newegg
9%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 3 Reviews
newegg
4%
Very Poor Rating + 1 3 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 7/5/2015

Rating + 5 Great experience

I ordered an Ipad mini 3 on Sunday, July 5th and received it on Wednesday, July 8th. I was very impressed with the shipping, it was shipped USPS 2 day priority and was insured. (this package had to come from the west coast to the east coast. The Ipad arrived safely, timely and was exactly as described. Very impressed with this overall experience. Would recommend this seller and would buy from again.

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N/A
Order Date : 5/22/2015

Rating + 5 Super fast, item as expected.

Ordered iPad Mini 2 on Friday, received on Tuesday (Mon was holiday).

Everything looks good. Excellent experience, thank you.

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Ben Dover
Order Date : 1/22/2015

Rating + 1 Do not Use the Seller DOA

This seller is terrible. No communication if you have a problem. Company will only communicate by email and never the same day. My Ipad was dead when I got it and they just told me after a week to contact Apple. Still have no solution after 3 weeks. I guess there plan is to just ignore the problem until the 30 days run out. I am a computer tech by profession and deal with many companies. This one is the worst. If you just have to much money and love headaches use this company.
Seller Response:The customer never let us know there was an issue before leaving this review. We will fix the issue right away.

0 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 1/21/2015

Rating + 5 Surface Pro 3

Super fast shipping. No issues with seller.

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N/A
Order Date : 12/2/2014

Rating + 5 Great Product

The seller sold a great product and fast shipping. I would buy from this seller again.

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msarp
Order Date : 12/21/2014

Rating + 5 AAA++++ Seller!

Very courteous and understanding. Fast shipping and great service! Thank you !

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Scorpion
Order Date : 12/4/2014

Rating + 5 Excellent Communication and Service

I purchased the Microsoft Surface Pro 3 from Always Innovating for my wife for Christmas. The item was shipped next day and received in excellent condition. Throughout the process I had a question and emailed the company and received a response in a very timely manor. I would recommend and buy from this company again.

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jake s
Order Date : 9/12/2014

Rating + 5 Awesome

I asked the seller to change the shipping location because I went out of town and they responded promptly. Awesome service.

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Deb
Order Date : 9/8/2014

Rating + 5 Thank you

Fast delivery and item packaged well.

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hibbie
Order Date : 6/27/2014

Rating + 5 No issues

We ordered an iPad 4 off of them and had no issues. Packages arrived quickly and was well-packed.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Customer may return item within 30 days as long as it is still brand new and factory sealed. Orders subject to restocking fee. All items come with manufacturer warranty.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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