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Amerileather Seller Profile 650-624-9188 Email This Seller See all products from Amerileather
Amerileather is a twenty year old company and a vertically integrated manufacturer and wholesaler of high quality leather products.
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Standard Return Policy
All costs related to return shipping must be paid by the customer. Shipping is not refundable unless damaged or defective.
Please allow 14 days for us to process your return after we have received your items. When we receive your items, we will notify Newegg to reimburse your credit card for a refund minus the original shipping charge and a 10% restocking fee charge for each returned item.
To qualify for a refund, ALL items must be returned in their original condition, unused with tags attached. Do not mark or deface the merchandise in any manner. If so occurred, we will not accept returns.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.