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Apparel Save Seller Profile 888-272-4460 Email This Seller See all products from Apparel Save
Apparel Save is your best online source for brand name footwear at the best prices. BUY WITH CONFIDENCE as our quality products are backed by even better service with FAST shipping, an easy 60-day return policy, and our friendly Customer Care team.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Apparel Save has easy returns! One of the core values that we stress to everyone at Apparel Save is to be "Customer Focused"--to keep the satisfaction of our customers in mind at all times. If you are not 100% satisfied with your purchase, you may return your item for a refund (excluding shipping charges) within 60 days.
::Free Return Shipping Eligibility::
Free Return Shipping is available for customers who do not receive the correct item as reflected in their order. This includes items that are a different size, color, style, or brand than what is described in the item listing or on your order. This also includes items that are damaged. If you believe you’ve received the wrong item, contact Customer Care, who can then either mail a Free Return Shipping Label (for US customers) or reimburse your Return Shipping (for international customers).
You can contact Customer Care at firstname.lastname@example.org or toll-free at (888) 272-4460 to see if you qualify for Free Return Shipping.
Unfortunately, we do not offer Exchanges at this time. Because our merchandise sells so quickly, we cannot guarantee that items will stay on reserve. If you’d like to make an Exchange, we recommend returning the first item and making a separate order for the desired item.
Shoes Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.