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Seller#: 0UH8ISD1ZJL254351

Ashford Seller Profile 866-274-3673 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Ashford See all products from Ashford

M-Thu  9am - 6pm / Friday 9am - 3pm EST


Timely. Trendy. Brand name watches are more than a luxury; they're an obsession with Ashford. Only the most fashionable, reliable timepieces will do. All 100% authentic with serial numbers. All brand-new.

It's a passion that began in 1997, and a legacy that has made Ashford.com one of the largest, most trusted dealers online. With over 4,000 luxury watches to choose from priced way below retail, plus a stunning selection of jewelry, it's no wonder. Movado, Ebel, Bulova, Cartier, Gucci and more are available among 40+ top brands, all with free shipping. And when it comes to returns, Ashford.com makes it easy.

Shop now and see for yourself.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,309 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,113 Reviews
newegg
86%
Good Rating + 4 123 Reviews
newegg
9%
Average Rating + 3 19 Reviews
newegg
1%
Poor Rating + 2 14 Reviews
newegg
1%
Very Poor Rating + 1 40 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
spd1972
Order Date : 8/11/2014

Rating + 5 Perfect packaging, best service

My purchase arrived quickly, the packaging was the best, the contents were exactly what I ordered. Thank you very much! I will definitely look to use them again.

Did you find this review helpful? Yes No

ray
Order Date : 11/1/2011

Rating + 1 You Sold me a FAKE!

I bought this from you, 1 x Movado Museum Men's Quartz Watch 0602502, in 2011 and didn't find out it was a fake until I took it in for a battery recently. Selling fakes and not stating as such is illegal.

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Tom H.
Order Date : 7/29/2014

Rating + 5 Buy with confidence.

Item was exactly as described, packed for shipping better than any other item I've ever received by mail. This seller offers an in house 2 year warranty on top of whatever the watch maker gives, so that's a win/win. Will use these guys again.

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Sky
Order Date : 7/19/2014

Rating + 5 Ashford Top Shelf

Ashford sent my order promptly, the packaging was astoundingly well done, secured so well in the package I could barely get it out. The watch is superb, large, easy to read, exactly what I wanted. Rarely, do I have these kinds of experiences with sellers. It was refreshing to see such top shelf care to any product.

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Naveed
Order Date : 7/2/2014

Rating + 5 ESQ Movado Watch

Genuine ESQ watch with 2 years warranty with a lowest price tag is a matchless deal. I would recommend Ashford watch seller to everyone for a worry free experience. Parcel arrived well on time by Priority mail.

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Rodger
Order Date : 7/3/2014

Rating + 5 Great Shipping

I can't say anything about their customer service because I haven't need to contact them - which is good. Their shipping is awesome. Free shipping, ordered on Thursday got the watch I ordered on Monday. And the watch I ordered looks better than the pictures online. Ashford seems to be a great seller.

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RJ in OC
Order Date : 6/4/2014

Rating + 5 Seiko Watch

Ordered this watch as a gift to myself. Like most Seiko watches, this one is beautiful... elegant, understated richness. I love it!!

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martmann
Order Date : 6/4/2014

Rating + 5 GREAT vendor

Over the last year or so I've bought 4 watches. They ship quickly, pack fantastically, and ship exactly what you order.
as good as online purchasing gets.

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KP
Order Date : 6/4/2014

Rating + 5 Excellent

Very good experience with this seller. Item as described and pictured. Arrived in time with additional small touches from seller like microfiber cloth, gift bag and sellers own 2 year warranty coverage. Highly recommend this seller.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 5/26/2014

Rating + 1 Bad Egg on Newegg

Ashford sent me a non working watch they wanted me to run around and try and get it fixed, now they keep delaying to sent a return shipping label. I wish Newegg would weed out the rotten eggs on their web site.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Not 100% satisfied with your purchase? No worries - Simply send your item back to Ashford in its new, unused condition, and Ashford would be happy to provide either a full refund of the purchase price or a store credit toward an exchange (minus $9.95 for shipping & handling costs on ground orders, $19.95 for shipping charges on second day orders or $29.95 for shipping charges on overnight orders).
    STEP 1 - Request your Return Authorization Number (RA#) by contacting us at 1-866-ASHFORD (1-866-274-3673) or email at customerservice@ashford.com.

    STEP 2 - Return your unused item, including all materials such as original paperwork and free gifts, via insured* traceable delivery within 30 days of the date it was delivered.

    * Insurance must be for the amount that you paid

    Please note: Your item must be returned to Ashford within 10 days of the date that your RA# is assigned.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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