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Seller#: 0UHZRBI9U0FNL7414

Astropower Seller Profile 852-37560388 Email This SellerEmail This Seller  See all products from Astropower See all products from Astropower

International seller. Newegg will be responsible for all RMA and general customer service.

Stremwork International Co. Ltd found at 2006. We are experience online selling company since 2006, over 60000 buyer are happy with our product and we do have the best shipping partner, buyer will get the item within or faster the estimated time.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (22 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 10 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/24/2015

Rating + 1 Difficult purchase

I purchased an item from this 3rd party seller. It took over 30 days to receive. It NEVER worked! Had a hard time getting a refund because item was bought through a 3rd party. After several conversations on chat and a phone call finally got my money back. AVOID this seller!
Seller Response:Item shipped with tracking, item delivered and no refund need to process.

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Order Date : 11/15/2014

Rating + 1 below 1

Unreliable seller. I received non-working item with no instructions on return or exchange.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/21/2014

Rating + 1 Not helpful at all

very bad product, very poor communication, wrong explaination. Very Bad quality control reflected by product feeding high voltage into the USB ports and shorting out motherboard and CPU. 20 dollar multireader distroyed motherboard and CPU
Seller Response:We sold this item over 100pcs, just the one of this buyer have the problem. We do not know that is mis use or the item fault

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Order Date : 7/21/2014

Rating + 1 Buyer Beware!!!!!

These devices short out components. Found reviews on "other websites that can not be listed here," same problem. Poor response from China, blamed my PS for shorting out the motherboard. My current build worked fine for several days before I got this in, plugged it in, and I need a new motherboard. Fan LEDS came on, dimmed, and then it died...about that quick. Other buyers claimed the same type of problems. If you value your computer stay away from this manufacturer or distributor.

Here's their response after several days..

"Thank you for your reply, it seems your power supplier do not have enough power to provide the service, so it shut down."

Gee guys, good advice! Thanks!
Seller Response:We do support item return for refund as your request, for any technical detail, please contact us.

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Order Date : 10/17/2013

Rating + 1 Chinese

The keyboard is labeled in chinese, only. It will not remain connected via bluetooth for more than a few minutes.
Seller Response:Item made in China, the label in chinese that is a warranty label. For bluetooth connect, it need time to pairing.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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