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Seller#: 0UHIQWIK9IY0LW1B7

BTExpert Seller Profile 714-255-0995 Email This SellerEmail This Seller  See all products from BTExpert See all products from BTExpert

Btexpert is a distributor for one stop solution for General Home and power related products and accessories. As an industry leader we having years of experience offering high quality at affordable prices. We are specialized in Long Life, Quality Power Pack Battery, Adapters, other parts for portable devices including Notebook and Laptop Computers, MP3 Devices (like iPod), PDAs, etc.

We are closely working with recognized manufacturers and suppliers worldwide. Our core product lines include Replacement Lithium-ion and lithium-polymer Laptop Batteries, PDA Batteries, Laptop AC Adapters, RPTV lamps, Projector Lamps, Universal AC Adapters, GPS Receivers, Digital Camera Batteries, Airplane Adapters, DC-DC Plugs, Printer Power Supplies, MP3 Batteries, Two Way Radio Batteries for leading brands including Sony, Dell, IBM, Toshiba, Canon, Palm, Apple, Compaq, HP, Benq, Acer, NEC, Apple, Gericom, Asus, Samsung, Uniwill, Fujitsu, Gateway, Clevo.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
newegg
75%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jimmy
Order Date : 2/27/2014

Rating + 5 Handle a delievery issue

When I did not recieve my item, BTExpert... Had another one to me with in days. Thank you BTExpert for the Excellent Customer Service. Hassle Free!

Did you find this review helpful? Yes No

Mr. D.
Order Date : 2/17/2014

Rating + 1 Never received item...

... instead, I got about 5 emails confirming the order, then 3 or so emails telling me of an RMA. I had to call Newegg to find out what the heck was going on. They could only *guess* that either the item was damaged in shipping or the 3rd party vendor ran out of said item. What the what? Why was I never told any of this via the 8 emails I got? Why would a replacement not AUTOMATICALLY be sent? Why did Newegg have to *guess* what was going on? I gave up - will never use Newegg again. I paid $10 more for the same thing on a website that rhymes with smamazon - but at least I got the darn thing! I even got it a day earlier than I was supposed to. Horrible experience all the way around.

1 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/4/2014

Rating + 5 professional, courteous, flexible

I bought a replacement battery from this company, ended up showing up a day earlier than promised. I thought I had an issue with my battery newly acquired battery, so he let me drive up to his warehouse with my laptop and swap out batteries and found one that worked. Eventually, it was determined that I had a bad motherboard in my laptop and that his batteries functioned completely normal. They didn't have a replacement laptop for me at the store I bought it from, so I had to get a whole different brand name. He let me return the battery with no hassle. Even though he didn't get a sale from me this time, he definitely has my business anytime I need electronics in the future. You can't put a price on excellent customer service.

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Yoda
Order Date : 2/4/2014

Rating + 5 Very Pleased!

Called before I placed my order got a very good vibe from the rep I spoke with so placed my order on a Tuesday morning received my battery on sat morning
will definitely buy from BTExpert for all my future battery needs
Thank You Again

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mad as hell
Order Date : 12/31/2013

Rating + 1 cheap liar

Ordered a battery from them and prepaid my shipping. The package arrived and the postman made me pay an additional 4.88 because they sent it with postage due. What a rip off. shame on you people.
Seller Response:I also reply to your email but have not heard back
All package are shipped with all postage paid, post office or postal delivery person should not charge you anything
If you paid anything to post office just email me the postal receipt and will get you reimbursed


2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    • Any item can be returned for replacement or credit with in 30 days from the date of purchase.

    • For returns or replacement, Item must be received in original condition along with documentation, manuals, and accessories, and free from any physical damage.

    • Shipping and Handling are non refundable.

    • Customer is responsible for RMA Shipping.

    • Return for credit must be made within 30 days with a 15% restocking fees.

    * PC parts is not Liable for any loss or damage.

    * Out of Warranty Item will be refused back to sender.
RMA instructions
    Please contact customer service for RMA number for return or credit.
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