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Seller#: 0UH8ISD1UWTDWX633

Baitnhook Outdoor Sportsman Supply Seller Profile 888-860-2116 Email This SellerEmail This Seller  See all products from Baitnhook Outdoor Sportsman Supply See all products from Baitnhook Outdoor Sportsman Supply

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

Hours of operation 9am-6pm EST M-F. Please leave a voicemail if you call after or before our hours of operation.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/4/2013

Rating + 1 Shipping status

Ordered a fishing reel from this seller, only give me the Tracking #:upssgroudn67.
It is very very bad!!

Did you find this review helpful? Yes No

Order Date : 4/8/2013

Rating + 1 Snapshot

So purchased an item from this company and it says that it is in transit but it has not even reached a UPS facility yet. That was two weeks ago that I ordered it.
Seller Response:The shipment was lost in transit via ups. We overnighted the shipment once the customer contacted us that they did not receive the shipment. Thanks

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/4/2012

Rating + 1 Order

Odered an item from Newegg. Baitnhook was the end seller and shipper. Someone took forever to contact me with UPS tracking number. Checked for days and it said UPS still had not picked up package. Finally called Newegg and they said it would take up to 10 more days before a resolution. then I am once again at the mercy of waiting for shipping. Sad, when you buy an item and it takes more than a month to get the item and you're not sure if you'll even be satisfied with it. Really disapointed, probably won't buy from Newegg unless they are the ones that have it in house.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/9/2011

Rating + 5 Good transaction

Item was delivered quickly. Packaging could have been a tad better than crumpledpaper for an expensive item but the scope did not get damaged. I would buy from them again. Excellent prices.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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