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Seller#: 0UH4F84UE6MM54F1A

Bang Electronics Seller Profile 909-6731032 Email This SellerEmail This Seller  See all products from Bang Electronics See all products from Bang Electronics

Hello, any question please contract us before leave the feedback, pls click “Email This Seller” to contract and we will do our best to solve your problem. We believe communication can solve everything.

To ensure our excellent service and business with all of our customers, please contact us for any inqurires on your orders so we can help you at our full best

DELIVERY TIME:
We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 5 to 15 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us. We believe communication can solve everything.

Note: This information is offered for reference only, and has some declination fact.Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing.


NOTE:
Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.

RETURN & REFUND:
The item can not be returned over 15 days delivery time.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.


TRACKING:
you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:
If you are not satisfied with your shopping experience or items, Please contact us to get a solution before you decide to leave a neutral or negative feedback, We will try our best to solve any problems for you as soon as possible, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (59 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 13 Reviews
newegg
22%
Good Rating + 4 4 Reviews
newegg
7%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 6 Reviews
newegg
10%
Very Poor Rating + 1 36 Reviews
newegg
61%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
ukp911
Order Date : 9/24/2014

Rating + 1 Never got my item

I never received my item. It was only $10.98, but that is $11.00 I did not need to spend.
Luckily, I did find a similar item in a local electronics store.
Seller Response:Dear buyer,your item arrived to you.Please check .Thank you.

Did you find this review helpful? Yes No

scootser
Order Date : 9/17/2014

Rating + 1 FALSE ADVERTISING

cards DO NOT come in decorative wooden box as photo shows. The loose decks are drop shipped directly from China in a plastic bag. Mine arrived damaged. The seller was happy to blame NewEgg for the deceptive photo. I'm still trying to get my money back.
Seller Response:So sorry for the inconvenience, we will solve it for you.

Did you find this review helpful? Yes No

Alan
Order Date : 9/17/2014

Rating + 1 24 k Gold Foil Plated Poker Playing Cards

I ordered what I thought was decks of cards that came in a wood box for display. What I received was decks of cards in a paper box. The picture showed a wood box and in the description the words wooden box was used and so I had to return the cards. The Chinese company said if they came with a wood box the price would be higher & refused to refund my money. Thankfully NewEgg made them refund the money. I have learned a valuable lesson. Pictures and words sometimes don't mean you get what you see so beware. I will not order products from China any longer. It's not worth the hassle.
Seller Response:So sorry for the inconvenience,we will solve it for you.

Did you find this review helpful? Yes No

micdi
Order Date : 9/17/2014

Rating + 2 Five Star Inc 24K Gold Foil Plated Poker Playing Cards Deck Collection

Very Deceptive description of this item. It shows a photo of a large red lined wooden black box in the advertising and lists a box in the product features. It does NOT come with a wooden box at all!
Seller Response:So sorry to that,we will solve it for you.

Did you find this review helpful? Yes No

Dew frog
Order Date : 9/17/2014

Rating + 1 Gold Playing Cards

Very slow shipping and delivery time. Also, ordered the two deck package and received only a single deck, Not worth chasing down but won't buy again from this vendor.
Seller Response:So sorry for the inconvenience,we will solve it for you.

1 out of 1 people found this review helpful. Did you? Yes No

Bob
Order Date : 9/16/2014

Rating + 5 Ships from Overseas

Please note, when you order, it will take longer than the 3 days from New Egg. I did receive my package in 12 days and I expected this. The quality of the shims were excellent and they were pure copper. You will need these if you want to add a Kracken G10 to a R9 280x
Seller Response:Thank you so much! We are happy to hear that. Warmly welcome you to our store again. Hope our store can become one of your favorite stores.

Did you find this review helpful? Yes No

Zuhl3156
Order Date : 9/17/2014

Rating + 1 Misrepresented in ad.

Sale ad pictured a wooden box that is also listed in the item's description. There was no box and my last review was censored and deleted.
Seller Response:So sorry for that. We will solve it for you.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/17/2014

Rating + 1 not as advertised

This item said it comes in a wooden box which it did not. Plus you can't get ahold of the retailer, bad number, I feel swindled.
Seller Response:So sorry for that , we will solve it for you.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/4/2014

Rating + 4 Great Service

The charger I ordered had a defect. However the customer service was really helpful to resolve the issue quick.
Seller Response:Thank you so much! We are happy to hear that. Warmly welcome you to our store again. Hope our store can become one of your favorite stores.

Did you find this review helpful? Yes No

N/A
Order Date : 8/31/2014

Rating + 1 poor communications, very slow delivery

i ordered a flashlight, it took 3 weeks to arrive. it does not work and they send me a one sentence reply to push the button. this player is not ready to be a newegg supplier
Seller Response:So sorry for the trouble, we will solve it for you.Thank you.

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days, please contact us, and inform us the problem,.
    Pictures or a video will be better to process your return.
    All order returns will be solved within 48hours

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.
    Basic Criteria:
    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
    (5) Defective product should be reported within 14 days of delivery
    (6) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.
    (7) Refund will be issued after we receive, inspect, and process your return. Newegg will refund back to your method of payment.

    We strive the best and support for all of our customers
    If you have any questions regarding your order, please contact us and we will respond back within 48 hours.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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