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Seller#: 0UH4F84UE6MM54F1A

Bang Electronics Seller Profile 909-6731032 Email This SellerEmail This Seller  See all products from Bang Electronics See all products from Bang Electronics

Hello, any question please contract us before leave the feedback, pls click “Email This Seller” to contract and we will do our best to solve your problem. We believe communication can solve everything.

To ensure our excellent service and business with all of our customers, please contact us for any inqurires on your orders so we can help you at our full best

DELIVERY TIME:
We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 5 to 15 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us. We believe communication can solve everything.

Note: This information is offered for reference only, and has some declination fact.Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

The item can not be returned over 15 days delivery time.

Full refunds are given only in the case of non-functional products.

Customer is responsible to pay shipping costs on all returned items.

NOTE:
Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.

TRACKING:
you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:
If you are not satisfied with your shopping experience or items, Please contact us to get a solution before you decide to leave a neutral or negative feedback, We will try our best to solve any problems for you as soon as possible, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
40%
Good Rating + 4 1 Reviews
newegg
20%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
40%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Charley
Order Date : 7/16/2014

Rating + 5

I ordered the signal king wifi antenna on thursday of last week, and it is monday afternoon. Great for free shipping. The product came undamaged and works great. They even included a nifty program packaged with it. Bang Electronics earned the five star rating.
Seller Response:Dear friend,

Thanks for your feedback.We will keep improving.Hope can do business again with you in the future.

Any problem,you can contact us.We are always here to help you.

Nice day.


Did you find this review helpful? Yes No

Typing fool
Order Date : 7/2/2014

Rating + 5 Fast delivery

Coming from China I was prepared to wait two weeks at least. It went through port of customs and got to me in seven days including weekends. China Being a day ahead if us helped.
Seller Response:Dear friend,

Thanks for your feedback.We will keep improving.Hope can do business again with you in the future.

Any problem,you can contact us first.We are always here to help you.

Nice day.


Did you find this review helpful? Yes No

N/A
Order Date : 7/7/2014

Rating + 1

took forever to ship
Seller Response:Dear buyer,

First sorry for any inconvenience.

We will help to solve it.Hope you can contact us before leaving any poor feeback.Everything can be solved under our communication.

Nice day.


Did you find this review helpful? Yes No

Duke N.
Order Date : 7/4/2014

Rating + 1 Slow shipping - No tracking

Bang provided no tracking. Order was placed on 7/4 and not received until 7/15. I know I can't necessarily ding them for slow shipping, but 11 days to receive this item is a little ridiculous and not being able to track it is inexcusable.
Seller Response:Dear buyer,

We are so sorry for any trouble you met.Could you kindly contact us first before leaving this poor feedback? We are always here to serve for you.

Don't worry,we will try our best to solve your problem.

Nice day.


Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days, please contact us, and inform us the problem,.
    Pictures or a video will be better to process your return.
    All order returns will be solved within 48hours

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.
    Basic Criteria:
    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
    (5) Defective product should be reported within 14 days of delivery
    (6) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.
    (7) Refund will be issued after we receive, inspect, and process your return. Newegg will refund back to your method of payment.

    We strive the best and support for all of our customers
    If you have any questions regarding your order, please contact us and we will respond back within 48 hours.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on ‘Request RMA from Seller’ Button next to the order information.
    2. On ‘Compose Message’ Page, verify the order number you want to request return with, choose ‘RMA Inquiry’ from the drop down menu, provide the item# and the reason you want to return, and indicate the return is for replacement or refund before click ‘send message’ button.
    3. It will take our customer service 24–48 hours to respond to your inquiry. Upon the approval of your RMA request, you will be provided with Return Merchandise Authorization (RMA) number through e-mail. The e-mail contains RMA#, RMA details and important return instruction. Read the instruction carefully before you ship your return merchandise back to us.
    4. Please include all the original parts, accessories and menu/documentation included with your return. Any missing parts or accessories may result your return being rejected or your refund/replacement being delayed.
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