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Batteryheads Seller Profile 435-713-2400 Email This Seller See all products from Batteryheads
Batteryheads offers a wide range of TechFuel replacement batteries, battery chargers and electronic accessories that meet or exceed original equipment manufacturer (OEM) specifications. Our long-term relationship with our manufacturers allow us to sell reliable, quality products at significant savings to our customers. You will find our prices to be very competitive with savings often exceeding 50% off average retail price.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
If you’re not satisfied with any item you have ordered, please return the item to us within thirty-days of purchase for an exchange or refund of the item’s purchase price.
If you experience problems with your new TechFuel product within a one-year of the purchase date, you are covered by our limited warranty. Our limited warranty covers defects in material and workmanship unless specifically noted in the product description. It is inherent in the life of a rechargeable battery that cell capacity diminishes with use and the passage of time. Diminished cell capacity resulting from use, abuse, and age is not considered a defect in material or workmanship.
This end-user warranty is provided by Batteryheads to the original purchaser of our products and is not transferable. The warranty period ends one year from the date of the purchase of the original product unless otherwise specifically noted in the product description. Our warranty is solely for the purpose of repairing or replacing product purchased from Batteryheads. At its discretion, Batteryheads shall refund, repair, or replace product which is deemed defective by Batteryheads.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.