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Seller#: 0UH8ISD1ALHZHM275

Beach Audio Seller Profile 310-421-0280 Email This SellerEmail This Seller  See all products from Beach Audio See all products from Beach Audio

Founded in August 2002, Beach Audio´s mission is to provide the best experience on the Internet for buying Consumer Electronics. We focus on making purchasing online a pleasant experience. Our sales office is located in beautiful town of Redondo Beach, California, just a few miles South of Los Angeles International Airport. We do not stock any inventory at our sales office. Instead, we ship from several warehouses located throughout the country. Our sophisticated fulfillment system will automatically ship from the warehouse location that is closest to your shipping address! Why are our prices so low? It´s simple. We have modeled our business much like a wholesaler. We sell in huge volume and have streamlined our operations to provide you with the best combination of price and service available anywhere.

Hours of Operation 8AM - 5PM PST M - Th, 8AM - NOON PST Fr

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,192 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 972 Reviews
newegg
81%
Good Rating + 4 121 Reviews
newegg
10%
Average Rating + 3 26 Reviews
newegg
2%
Poor Rating + 2 19 Reviews
newegg
2%
Very Poor Rating + 1 54 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Gerald
Order Date : 7/4/2014

Rating + 5 Flawless process and delivery

The Gearwrench 120XP ratchets I ordered came quickly and have worked flawlessly. I am completely satisfied with the entire process from beginning to end!

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N/A
Order Date : 7/8/2014

Rating + 5 IMAK A20125B Smartglove

This glove is helpful if you have Carpel Tunnel Syndrome -
Use it whenever you use the computer.
Purchased from Newegg - Beach Audio sent it out immediately and it arrived sooner than expected.
Thanks to Newegg & Beach Audio. I like the way you do business. John.

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N/A
Order Date : 7/8/2014

Rating + 5 Great shipping time

Got the product in about 3 days from our order. Package was very nicely stored in the shipping box. No issues what so ever.

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Sherry
Order Date : 7/9/2014

Rating + 5 Beach Audio Purchase

Excellent Service

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Vash_Stepler
Order Date : 6/30/2014

Rating + 5 Quick shipping and Easy returns!

No, there was no problem with the item that I ordered.
Its just... ...Well, maybe there is but its not the Beach Audio.
Its because I recently red some bad reviews about the brand of item that I ordered.
So I called their number and asked if I could return the item. They said go ahead! They even paid the shipping for me!
Thank you, Beach Audio guys!

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yolo
Order Date : 7/8/2014

Rating + 5 benq mount

fast shipping and mount works how it is intended!

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N/A
Order Date : 7/7/2014

Rating + 5 DVD Envelopes

They are exactly what I expected.

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N/A
Order Date : 7/5/2014

Rating + 5 Good condition and shipped quickly

Toner was shipped quickly and arrived packaged well and in good condition.

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N/A
Order Date : 7/8/2014

Rating + 5 Showed up quick

Nicely wrapped. Thanks,

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N/A
Order Date : 7/8/2014

Rating + 5 Nice Unit

Really enjoy my new Nuvi. Quick shipping and reasonably priced. I look for ward to many interesting travels with it.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 Day Return Policy. Non defective items subject to 15% restock fee.

    If you need to return an item, please visit http://www.beachaudio.com/returns.php to request a Return Authorization Number (RA#) or email us at returns@beachaudio.com. Include your order number, serial number on the product (if applicable), the reason for return, and whether the product has been opened or is still factory sealed. We will then email you the RA# and Returns Address. You will be responsible for all shipping charges for returns. Please note that orders returned without an RA# will not be accepted and will be returned to you.

    Contact customer support
    Phone: 310-421-0280
    Monday-Thursday: 8:00am - 5:00pm PST
    Friday: 8:00am - noon PST
    Saturday-Sunday: closed

    Excluded Items - Due to their fragility, the following items may not be returned once received for any reason: Televisions 42" and larger, furniture (including massage chairs), and large appliances such as refrigerators. In addition, due to manufacturer restrictions, the following items can not be returned to us once they have been removed from their original product packaging: computers and notebooks, video projectors, video games, DVD´s, computer games, computer software, CD duplicators, air conditioners, ventilation systems, ceiling fans and activated satellite receiver units (DirecTV, Sirius, XM, etc).

    Defective Items - Defective items other then those mentions in "Excluded Items" above may be returned within 30 days of delivery. Due to the complexity of internet transactions, we do not offer exchanges, however we will gladly credit the outgoing ground shipping costs of a replacement order. Please notify us of the order number if a replacement order is made for a freight credit. Note: if the replacement is purchased using express shipping, only the Ground freight delivery cost will be refunded.

    Non-Defective Items - ALL non defective items may be returned for 30 days after delivery date. These returns will be charged a 15% restocking fee. Opened items must be in re-sellable condition and have ALL original packaging, accessories, manuals and warranty cards included. A larger restocking fee (20-50%) will be applied if the item is returned in a condition that prevents us from re-selling it.

    Damaged Items - In the rare event that an item arrives damaged, please refuse shipment if the damage is external or notify us within 24 hours if the damage is concealed. WE CAN NOT ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from sign date. Beach Audio, at it's sole discretion, will either ship a replacement or issue a full refund when and if the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to fowarding shipment. No damage claims will be accepted once an item leaves a freight forwarder.
RMA instructions
    Email returns@beachaudio.com with your name, order number, product(s) to return and the return reason. RMA's are processed within 48 hours and return instructions will be emailed back after processing.
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