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Seller#: 0UH8ISD1ALHZHM275

Beach Audio Seller Profile 310-421-0280 Email This SellerEmail This Seller  See all products from Beach Audio See all products from Beach Audio

Founded in August 2002, Beach Audio´s mission is to provide the best experience on the Internet for buying Consumer Electronics. We focus on making purchasing online a pleasant experience. Our sales office is located in beautiful town of Redondo Beach, California, just a few miles South of Los Angeles International Airport. We do not stock any inventory at our sales office. Instead, we ship from several warehouses located throughout the country. Our sophisticated fulfillment system will automatically ship from the warehouse location that is closest to your shipping address! Why are our prices so low? It´s simple. We have modeled our business much like a wholesaler. We sell in huge volume and have streamlined our operations to provide you with the best combination of price and service available anywhere.

Hours of Operation 8AM - 5PM PST M - Th, 8AM - NOON PST Fr

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (884 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 712 Reviews
newegg
81%
Good Rating + 4 89 Reviews
newegg
10%
Average Rating + 3 21 Reviews
newegg
2%
Poor Rating + 2 16 Reviews
newegg
2%
Very Poor Rating + 1 46 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jon
Order Date : 4/1/2014

Rating + 5 Fast Service

My order was shipped right away and it was well packaged to protect it. The product came in good condition and exactly as advertised.

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N/A
Order Date : 4/2/2014

Rating + 5 Good Seller

Received my order in good time. Product works well. Hard to elaborate on simple handset cables...

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Androidious
Order Date : 4/2/2014

Rating + 5 Great adapter

The adapter worked just as advertised out of the packaging. I needed it for my new graphics card as my older monitors only have VGA cables and the card only had 1 DVI-I and 1 DVI-D connector on it (as well as the Display and HDMI ports). This little guy allowed me to plug my main monitor into the display port and use the DIV-D adapter for my secondary monitor. I would definitely recommend this to another person if they needed it for a similar situation. Thank you Beach Audio!

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N/A
Order Date : 4/1/2014

Rating + 5 Happy

Prompt delivery, unit packed very well... additional empty boxes surrounding the TV Box for added protection.

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arrow918
Order Date : 3/31/2014

Rating + 2 Mustang car computer mouse

I was disappointed in NewEgg as I found this item 35% cheaper later the night after ordering. I expected their prices to be the best that I could get the item for. I will be doing more comparision shopping before I buy from them again.

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Steve @ Lake
Order Date : 3/31/2014

Rating + 5 Panasonic NNSN773S

Great Price, Free Shipping & Love the Product!!
What more could ONE ask??

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CMC
Order Date : 3/23/2014

Rating + 4 Amazing!

Beach Audio went above and beyond to help me. Newegg's system messed up and defaulted to an address i no longer had access, even after changing it in the system twice. Customer service was no help and unable to help me, they canceled one of my orders and i lost all my promotions and coupons on and wouldnt assist me when get the items back. I ended up calling and emailing Beach about the issue and they changed my address right away and call UPS to verify it was being shipped to the new address. Got my package a few days later with no other issues. Other then Newegg dropping the Ball on my order, Beach Audio helped save the rest of my order at least.

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N/A
Order Date : 3/31/2014

Rating + 5

Excellent product and service!

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N/A
Order Date : 3/30/2014

Rating + 5 As it should be

Quick response & delivery. Item as ordered. What more could I ask?

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CIO/DIT
Order Date : 3/31/2014

Rating + 1 Shrink Wrap Tubing

Ordered 3/4" received 1"

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 Day Return Policy. Non defective items subject to 15% restock fee.

    If you need to return an item, please visit http://www.beachaudio.com/returns.php to request a Return Authorization Number (RA#) or email us at returns@beachaudio.com. Include your order number, serial number on the product (if applicable), the reason for return, and whether the product has been opened or is still factory sealed. We will then email you the RA# and Returns Address. You will be responsible for all shipping charges for returns. Please note that orders returned without an RA# will not be accepted and will be returned to you.

    Contact customer support
    Phone: 310-421-0280
    Monday-Thursday: 8:00am - 5:00pm PST
    Friday: 8:00am - noon PST
    Saturday-Sunday: closed

    Excluded Items - Due to their fragility, the following items may not be returned once received for any reason: Televisions 42" and larger, furniture (including massage chairs), and large appliances such as refrigerators. In addition, due to manufacturer restrictions, the following items can not be returned to us once they have been removed from their original product packaging: computers and notebooks, video projectors, video games, DVD´s, computer games, computer software, CD duplicators, air conditioners, ventilation systems, ceiling fans and activated satellite receiver units (DirecTV, Sirius, XM, etc).

    Defective Items - Defective items other then those mentions in "Excluded Items" above may be returned within 30 days of delivery. Due to the complexity of internet transactions, we do not offer exchanges, however we will gladly credit the outgoing ground shipping costs of a replacement order. Please notify us of the order number if a replacement order is made for a freight credit. Note: if the replacement is purchased using express shipping, only the Ground freight delivery cost will be refunded.

    Non-Defective Items - ALL non defective items may be returned for 30 days after delivery date. These returns will be charged a 15% restocking fee. Opened items must be in re-sellable condition and have ALL original packaging, accessories, manuals and warranty cards included. A larger restocking fee (20-50%) will be applied if the item is returned in a condition that prevents us from re-selling it.

    Damaged Items - In the rare event that an item arrives damaged, please refuse shipment if the damage is external or notify us within 24 hours if the damage is concealed. WE CAN NOT ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from sign date. Beach Audio, at it's sole discretion, will either ship a replacement or issue a full refund when and if the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to fowarding shipment. No damage claims will be accepted once an item leaves a freight forwarder.
RMA instructions
    Email returns@beachaudio.com with your name, order number, product(s) to return and the return reason. RMA's are processed within 48 hours and return instructions will be emailed back after processing.
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