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Seller#: 0UH8ISD1TROL68E7C

Big Plush Seller Profile 800-238-9481 Email This SellerEmail This Seller  See all products from Big Plush See all products from Big Plush

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

At Big Plush we specialize in brand new, hard-to-find, giant stuffed animals as big as 8-feet tall and 20-feet wide.

Many of our huge stuffed teddy bears and animals wear unique t-shirts and can be personalized in many ways.

We hand-make many of our enormous stuffed animals at our Factories in New York City and North Carolina.

All orders are shipped within 24 hours of payment from our giant North Carolina teddy bear factory and warehouse.

Shipping via Fedex® Ground is FREE anywhere to the continental USA when you select standard shipping.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 2 Reviews
newegg
50%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Brianna
Order Date : 11/17/2012

Rating + 5 Great Service, Prompt Response

I had to contact this seller due to some issues with a tracking number, so I had no idea whether or not it actually shipped. The response was prompt, polite, and answered my question exactly. If I ever need to buy another oversized plush, I will definitely check this company first.

Did you find this review helpful? Yes No

N/A
Order Date : 5/6/2012

Rating + 2 Broken vase

The vase arrived broken which was noted by the carrier. It was not packaged well. The flowers were beutiful.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Your Satisfaction is COMPLETELY Guaranteed.

    100% HAPPY CUSTOMER FREE RETURN-SHIPPING RETURN POLICY:

    Simply call us at 1-800-238-9481 or Email us with any concerns, and we'll treat you like family. We want you to be satisfied. Period.

    OFFICIAL NO-RISK 30-DAY RETURN POLICY

    (with free return-shipping in the continental USA):

    You may return your item in original condition by CALLING us at 1-800-238-9481 within 30 days of receiving it.

    If you are anywhere in the 48 states of the Continental USA, thewe will pay for return shipping back to us, as follows:

    We will send you a prepaid Fedex Return Shipping Label by email or fax (your choice).

    If you want us to also set up a Fedex Pickup at your address, simply ask us when you call. Otherwise, you can hand the parcel (with the Fedex label affixed) to any Fedex Ground driver or bring to any authorized Fedex shipping center (like Kinkos).

    If you live OUTSIDE the 48 states of the Continental USA, you must ask for a return authorization # when you call. We will give you the address to return you item. Make sure that you write the return authorization # on the box. Then ship it back to us at your expense. (We suggest using a carrier with tracking # and insurance, like Fedex, UPS or US Postal Service).

    After we receive a return, we will inspect to make sure it is in brand new condition, and then we will issue you a 100% Refund within 3 days, back to your original payment method. (Please allow up to a week after that, for your refund to post to your account).
RMA instructions
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