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Seller#: 0UHG6RKM7NF2N48A8

BigDigital Seller Profile 253-8888035 Email This SellerEmail This Seller  See all products from BigDigital See all products from BigDigital

Welcome to BigDigital, Your Ultimate Online Shopping Experience!

We take pride in offering you the best possible prices on a wide variety of products, fast shipping, and the highest standards in customer service. We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete.

BigDigital has been in business since March 2007, offering an extensive assortment of your favorite items in electronics, tools, phone cases&covers, beauty products and more. We maintain powerful relationships with manufacturers that allow our customers the benefits of savings and low prices. We specialize in e-commerce and operate a number of e-commerce webstores. Our products are shipped from different warehouses across the worldwide depending on their availability and your location. Our online catalog reflects competitive rates for our merchandise among the best in the industry!

For more information, contact us. Your satisfaction is our highest priority!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (86 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 30 Reviews
newegg
36%
Good Rating + 4 6 Reviews
newegg
7%
Average Rating + 3 2 Reviews
newegg
2%
Poor Rating + 2 3 Reviews
newegg
3%
Very Poor Rating + 1 45 Reviews
newegg
52%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
ikestrike
Order Date : 4/11/2015

Rating + 1 BigDigital

I bought a set of steelseries headphones for 98.99 plus the insurance a total of 119.92.It was advertised with 7.1 surround all I got was the standard headset so I sent them back now he charged me a restocking fee. The advertisement showed the 7.1 sound processor with it He even sent the wrong box .So he only gave me back a total of 105.07. As a matter of a fact he was false advertisement I Think he should be sued ,Cause if he can steal from me ,I think I can steal from him . Not a very happy person. He just sent me the standard Head set >> Now really

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/13/2015

Rating + 1 bad

month later still not recived. will update this rateing if it ever shows up. they says its on its way, we'll see

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/14/2015

Rating + 1 Do not buy from BigDigital

Put it simply, I bought an iPad cover - it never showed up, they never replied to my inquiries. I basically gave them money for absolutely nothing. They are not in the US, so they don't care about you or your complaints. I am a little disappointed at Newegg for allowing them to be on their marketplace. I buy electronics exclusively from Newegg, but this is making me reconsider... They need to have a "zero" egg option for ratings.

1 out of 1 people found this review helpful. Did you? Yes No

aechris88
Order Date : 2/22/2015

Rating + 1 Abolute trash

I can't give this zero eggs but I never received my product, and the business is extremely shady. The only phone number for these people is a Tacoma one that's unlisted and goes straight to a voicemail, and they don't answer emails. Don't buy from BigDigital, they're worthless and the good reviews on this are seldom and paid.

1 out of 1 people found this review helpful. Did you? Yes No

Bill56
Order Date : 2/13/2015

Rating + 1 1 month later no product.

Title says it all, no product 1 month later...

Did you find this review helpful? Yes No

Raptor18
Order Date : 2/28/2015

Rating + 5 Shipping Was Fast

My Hyper 212 Evo came in very quickly and even beat my order from Newegg. 4 days in shipping time when 5 - 15 was the estimated time. I don't know about the other customers experiences but I love this company. Would buy from again.

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N/A
Order Date : 2/23/2015

Rating + 1 Plain awful

I wish I could rate lower. This company is fake and now I'm going to eat $50 thanks to them. A week after I placed the order, nothing had happened. I emailed them demanding my card not be charged and that they cancel the order. Immediately after the email was sent, the card was charged. Never again, if you read this, please pass this along to the authorities.

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Patrick from Kansas
Order Date : 11/30/2014

Rating + 1 HORRIBLE COMPANY TO DEAL WITH AND A REAL HIT TO NEWEGG!

WORST ONLINE SHOPPING EXPERIENCE EVER!!! This seller has single handedly turned me off of Newegg. I purchased an item on 11/30/14. It is now 1/29/15 and I still have not received the item. I do get that it was an over seas company. I also noted the "15 day shipping". I was supposed to be for a Christmas present and that's why I ordered it a month in advance. I waited until the 20th of January to contact Newegg where they have been less than helpful. They inform me that I need to contact the seller and to have a great day. Isn't that why I purchase from Newegg, for the customer service? If they don't have that, I can order from A**zon which is mostly cheaper. I have a prime account and the shipping is always cheaper and faster. I have been purchasing from Newegg for about 10 years now and this one seller could have ended this for good.

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N/A
Order Date : 12/24/2014

Rating + 1

If you enjoy wasting your time or testing your patience, this is the company to go to. Takes 5 business days to invoice a simple fan and then takes what almost feels like an eternity to ship.

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N/A
Order Date : 12/13/2014

Rating + 1 The worst

Can't give a 0/5. Takes forever to process shipping then takes an eternity to actually ship and give you any information.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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