Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Home > 
Review Center > 
Seller#: 0UHZRBI9U6LNGQ5A9

Blair Technology Group Seller Profile 859-727-4300 Email This SellerEmail This Seller  See all products from Blair Technology Group See all products from Blair Technology Group

Blair Technology Group is a computer refurbishing and remarketing company. We specialize in commercial grade equipment procured from government institutions and corporations across the US and Canada. This equipment is brought to our facility in Northern Kentucky, where our staff processes over 60,000 units a year.

Our refurbishing process is the engine that drives our success. Our mission is to provide customers with the highest level of quality at the lowest possible cost. We leave no stone unturned, as we meticulously restore each machine into a product that we are proud to put our name on.

Our business model focuses primarily on remarketing these machines through online channels. We take pride in our reputation and have maintained a constant presence on all of the major online marketplaces for nearly a decade.

Our commitment to quality and service has earned us a spot in Microsoft’s “Authorized Refurbisher” program. We are 1 of only 16 companies in the country participating. We work directly with Microsoft to ensure each customer enjoys Genuine Software on all of our products. This program also allows us to pre-install the latest Operating Systems on our refurbished machines.

We have an incredible staff across the board. From our shipping department to the company executives, everyone shares the common goal of making improvements every day. In turn, we pass these improvements on to our customers in; pricing, fulfillment, quality, and support. Our customers and partners have allowed us to create a successful operation, and we will always keep their satisfaction our number 1 priority!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (175 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 62 Reviews
Good Rating + 4 24 Reviews
Average Rating + 3 19 Reviews
Poor Rating + 2 15 Reviews
Very Poor Rating + 1 55 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Order Date : 12/29/2014

Rating + 4 timely no fuss

seen it payed for it received it as per shipping details! no problems

Did you find this review helpful? Yes No

Order Date : 12/31/2014

Rating + 3 Skeptical

The CPU is in fair condition with scratches and pieces coming up; the DVD drive wouldn't eject until I took a paperclip to open it up. I won't buy from this company again. Guess I get what I pay for....but hoping this computer will last to serve its purpose for my 5 year old twin daughters.

Did you find this review helpful? Yes No

Order Date : 12/2/2014

Rating + 5

Easy transaction--super fast shipping--product works well

Did you find this review helpful? Yes No

Order Date : 10/13/2014

Rating + 1 Fooled me once..but not again

After getting the laptop I find out that the battery is shot and not under warranty, so I'm stuck with buying a new one. I would've never bought under this condition. Way to deceive the customer Newegg/Blair.

Did you find this review helpful? Yes No

Order Date : 10/13/2014

Rating + 5 Product as advertised

I am very pleased with the laptop. It looks almost new and functions perfectly. Shipment was fast.

Did you find this review helpful? Yes No

Order Date : 4/30/2014

Rating + 2 Finally got it

We ordered a refurbished Dell computer through Newegg from Blair Technology Group. The first one we received was damaged by UPS, the second one sent to replace it was the wrong computer Wrong processor, wrong HD size and wrong OS. After many calls to them we finally received the correct computer.

Did you find this review helpful? Yes No

Order Date : 8/15/2014

Rating + 4 Quick delivery, well packaged

Product delivered was as described in the sale and was properly packaged.

Did you find this review helpful? Yes No

Order Date : 8/2/2013

Rating + 2 Refurbished from Hell

BTG is a refurbisher, that's it. They exist to take old comuters, slap a new OS in them and get 'em out the door. I got a HP 8400 from them via newegg. Granted, they 'honored' the warranty 10 months into a year long warranty, but I had to pay $60 to ship it to them. Then 3 weeks of me emailing them, them saying this and that. Finally, they SAID they hade to replace the MBoard, and it was on its way back. I just opened the box and its OBVIOUSLY been dropped on a corner; the face falls off, trim falls off, the cover won't lock on... and i haven't even tried to fire it up.

Moral of the story; I'll never buy refurbished again. Nor from Blair Tech. Probably not from Goodegg.. buy local so that IF something goes wrong, there's someone you can physically go to and bug until they FIX it...

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 7/14/2014

Rating + 3 Broken parts on arrival

I bought a computer for my brother from Blair Tech. It came with in 3 days after i ordered it which is great. When i plug it in and turned it on it work. The windows screen came up and when through all its setup menus and worked great. The only problem is when i put a disc in the disc drive it didnt read the disc. The tray would come out take the disc bring it back in but nothing would happen. So luckly i had a spare disc reader from another computer that i was able to install and use.

Pros: Fast Shipping, Quality products, Reasonable pricing,

Cons: May come with broken parts, so be careful

Did you find this review helpful? Yes No

Order Date : 3/7/2014

Rating + 1 Bad customer support

Does not return emails within a reasonable amount of time. Nor does the company send you tracking information once item is shipped. It seemed they actually refunded me when I asked. Then 3 days later, they recharged my account and sent tracking info the day before the product came.

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

RMA Policy
    Customers wishing to return and item must contact our customer service department and submit an RMA form. The refund period is 30 days after invoice. Returns after the initial 30 day period will be for replacement only.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.