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Seller#: 0UHZRBI9U6LNGQ5A9

Blair Technology Group Seller Profile 859-727-4300 Email This SellerEmail This Seller  See all products from Blair Technology Group See all products from Blair Technology Group

Blair Technology Group is a computer refurbishing and remarketing company. We specialize in commercial grade equipment procured from government institutions and corporations across the US and Canada. This equipment is brought to our facility in Northern Kentucky, where our staff processes over 60,000 units a year.

Our refurbishing process is the engine that drives our success. Our mission is to provide customers with the highest level of quality at the lowest possible cost. We leave no stone unturned, as we meticulously restore each machine into a product that we are proud to put our name on.

Our business model focuses primarily on remarketing these machines through online channels. We take pride in our reputation and have maintained a constant presence on all of the major online marketplaces for nearly a decade.

Our commitment to quality and service has earned us a spot in Microsoft’s “Authorized Refurbisher” program. We are 1 of only 16 companies in the country participating. We work directly with Microsoft to ensure each customer enjoys Genuine Software on all of our products. This program also allows us to pre-install the latest Operating Systems on our refurbished machines.

We have an incredible staff across the board. From our shipping department to the company executives, everyone shares the common goal of making improvements every day. In turn, we pass these improvements on to our customers in; pricing, fulfillment, quality, and support. Our customers and partners have allowed us to create a successful operation, and we will always keep their satisfaction our number 1 priority!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (158 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 58 Reviews
newegg
37%
Good Rating + 4 22 Reviews
newegg
14%
Average Rating + 3 14 Reviews
newegg
9%
Poor Rating + 2 13 Reviews
newegg
8%
Very Poor Rating + 1 51 Reviews
newegg
32%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Rebel_X
Order Date : 4/5/2014

Rating + 5 Excellent Seller!

Very fast shipping, Ordered Saturday, shipped Monday, Wednesday I received the laptop was waiting next to my door. Now I can do my homework and projects before deadline (I am a student). Although I want to complain about Fedex how they left it at the door without ringing the bell!. So the seller might want to inform Fedex about this.

Laptop is Dell Precision M4400 Refurbished. It is very clean and comes with Win7 Pro with product key.Very clean, I would have mistook it for a new laptop except for 2 very faint dead pixels spots that appear at high contrast or white screens, and sometimes I forget about them unless I want to search for them, LOL, not a deal breaker since I have extra WXGA+ screens from my dead laptops.

The laptop is service friendly, easy to repair and upgrade everything in it. Very happy with this business laptop.

Customer service is very responsive, they replied to my email at 7 o'clock in the morning,

Overall Excellent Seller will buy again if I need something :)

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James
Order Date : 12/1/2013

Rating + 2 Dead after 3 months

I bought a computer from this company. Computer is dead after three months... What a waste of money.

1 out of 1 people found this review helpful. Did you? Yes No

BiggyT
Order Date : 3/20/2014

Rating + 4 Works like a charm

I got the laptop in the allotted time, and everything is running great so far. The laptop looks clean with the usual wear and tear you would expect from a refurbished model. The only con I can find so far is that there are more than a few missing screws that hold in drives and cover components, there seems to be just enough to keep anything from falling out, but I had extra laying around to remedy that. Good Product, Good Price, Good Business.

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N/A
Order Date : 3/13/2014

Rating + 5 Went well

The computer came within a decent time and was as described. No damage other than a crack on the D key which isnt noticeable. The software runs just fine and the computer its self run everything I need for school (excel word 2013 ). The pc surfs the web like a normal laptop should.

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JO
Order Date : 8/11/2013

Rating + 4 review update

Had problems with computer as shipped. Blair replaced the monitor , keyboard and mouse. With a functional monitor you could see that the computer had a post beep code error but the bios settings fixed all of the problems. The system runs GREAT! Thank you!!

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/27/2014

Rating + 4 Good product

Bought a complete refurbished desktop computer including monitor, mouse, keyboard and speakers. All were in like new condition, set up was simple and all necessary cords and cables were included. Shipping was slow (about 3 weeks) but the unit was worth the wait, has been working fine. Price was very low for the value I received. I would buy from Blair again.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/26/2014

Rating + 4 Changed?

Against my better judgment, - 50+ 1 and 2 star reviews - and ordered a Latitude Core i5. Wasn't expecting much tho, within 48 hours, I got a good Fed-ex number - I got excited.
Ordered on Wednesday, showed up following Tuesday I believe. Impressive, but more interesting was IN the box.

Well, the bloody thing is as if it had just come brand new from Dell - THIS is what refurbished means. Period.

BTG you listening? Learn from this! I DO believe the 1 and 2 star reviews, maybe I just got lucky, maybe you finally got the message, in either case make good on everyone of those stinky reviews.

Pro's: Condition of unit Prompt Shipping
Cons: When they sysprep'd the unit they used all the wrong drivers. No bluetooth module - should have been noted, although Dell is notorious for not installing them. I phoned and E-Mailed the day before to see if it had a few items I wanted, they E-Mailed me to CALL to get the answer, they just couldn't answer it then?!

Here's hoping they've changed!

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Unhappy IT Pro
Order Date : 2/10/2014

Rating + 1 Failed to deliver product-no contact

I ordered two computers from this seller on Feb 10. After 2 weeks of not receiving anything, I contacted the seller. They told me the computers went out but "Mysteriously" came back. They would then ship the computers out and send me a tracking number. No tracking number came. A week later I got one computer but the other one was missing. I called 3 times over 3 days but could not talk to the ONLY Person able to fix the issue. Finally the receptionist said she'd take care of it and send me a tracking number and that didn't happen. Now it is March 18 and I have no recourse but to make a bad review and pursue Newegg for a remedy.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/13/2014

Rating + 1

I bought this computer and they keyboard was bad when I got it. I would think that buying a new computer through you...you would have checked out the keyboard before sending it.

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N/A
Order Date : 2/20/2014

Rating + 3 Not impressed

Bought a refurbished HP DC5800 PC. The first thing I noticed when I cracked the case open was that it was full of dust and lint balls. Then I noticed a high-pitched whining sound that I thought was coming from the PSU. However, it turns out it was the hard drive, as when I replaced it the sound went away. Finally, there is a missing slot backplate. Other than that, the machine works great and was delivered within the 5-7 day promise.

Other notes: the machine came installed with OpenOffice 3.3 (legacy version) and an old, insecure version of Java (6.2). It also has an Office 2013 preinstall (requires separate purchase to activate).

I've had better experiences with refurbished PCs. This one wasn't terrible, but it was definitely below expectations.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy
    Customers wishing to return and item must contact our customer service department and submit an RMA form. The refund period is 30 days after invoice. Returns after the initial 30 day period will be for replacement only.
RMA instructions
    After contacting our customer service department, the customer will be given an RMA form. This form is to be printed, and included with the returned item in its original packaging. Once the RMA is received and processed; a refund will be issued, or a replacement will be sent out.

    * Return shipping is the responsibility of the customer.
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