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Seller#: 0UHZRBI9U0FN5495D

BuyNESP.com Seller Profile 888-544-6377 Email This SellerEmail This Seller  See all products from BuyNESP.com See all products from BuyNESP.com

BuyNESP.com is New England's Largest Supplier of Replacement DLP Lamps, DLP DMD IC Chips and other TV Replacement Parts and Accessories. We are an Authorized Distributor of Philips OEM Lamps, the brightest and longest lasting bulbs available. All of our parts are brand new and we do not sell anything that is refurbished or used.

All of our parts are warehoused and shipped from within the United States.

Please contact us if you have any questions or if you need help finding an item that you do not see in our store. We have access to thousands of products which may not be showing in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (54 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 32 Reviews
newegg
59%
Good Rating + 4 8 Reviews
newegg
15%
Average Rating + 3 2 Reviews
newegg
4%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 12 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
FOC
Order Date : 4/27/2015

Rating + 5 Lightning Fast Shipping

Excellent Service

Did you find this review helpful? Yes No

N/A
Order Date : 4/27/2015

Rating + 5 Solid Item

Everything was perfect. Thanks

Did you find this review helpful? Yes No

Midwest
Order Date : 4/22/2014

Rating + 1 Buyer beware fake lamps

I purchased a backup Sony H201 projector replacement lamp from this seller advertised as an "original OEM lamp." When I finally had to replace the lamp it did not work. After I bought a true OEM lamp from another vendor I realized that the lamp sold to me by BuyNESP was a fake bulb placed in a Sony housing. I tried to address this with the seller and was accused of trying to scam them. Unfortunately, when I realized I had been sold a fake it was outside of the return time frame. Beware of fakes form this seller.
Seller Response:This customer tried to return a lamp that was not purchased from us 1 year after his original order. The lamp we shipped was a Philips bulb inside of a housing just as advertised. Per our policy refunds are available within 30 days and that is for products that came from us which this was not.

1 out of 1 people found this review helpful. Did you? Yes No

Srini
Order Date : 2/24/2015

Rating + 1

I feel, did a blender mistake by choosing to buy a night vision through BuyNESP.com. The customer service is poor and no response from the supplier on post sales
Seller Response:The binoculars ordered were shipped to India and were receieved. We never heard from the customer about any issues with the order. Maybe "supplier" means Bushnell and this review is regarding their support.

Did you find this review helpful? Yes No

N/A
Order Date : 1/29/2015

Rating + 4 Made it Right

The seller sent the wrong item. I notified them by email. They responded the same day. I received the correct item very quickly. They made it right.

I would buy from them again and would recommend using BuyNESP.com

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Bob
Order Date : 1/5/2015

Rating + 4 Postal Service not UPS

The email information from Newegg on shipping has a tracking link that didn't work (Don't know why). When I pasted the tracking # into the UPS tracker it could not find the package. That is because it was USPS not UPS. There was no way to discern that from messages. It was in my mailbox so all was OK, it was just confusing.

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peachie
Order Date : 12/30/2014

Rating + 4 Long Ship Time

The product is fine, works great, but the shipping took forever.
Seller Response:Thank you for your business and sorry for the delay with USPS. We will reach out to address this tomorrow.

Did you find this review helpful? Yes No

Bub
Order Date : 12/9/2014

Rating + 5 Laptop Sleeve

I received my order in a timely manner and was very happy with the price and delivery time. I ordered a laptop sleeve and it was everything I expected.

Did you find this review helpful? Yes No

Chris
Order Date : 11/27/2014

Rating + 1 Not as advertised

This lamp was advertised as original bulb from JVC, with logo shown in listing. Lamp was aftermarket and no reply to my complaint when I emailed
Seller Response:Hello,

We were never contacted by you and all items can be returned within 30 days which we are still more than willing to accomodate.

These are Philips bulbs which are very far from "aftermarket" generic bulbs and this is clear in the description. Philips makes the highest performing bulbs available for this projector. We encourage you to do some research on these bulbs to substantiate our claim. We are confident that you are and will enjoy the ultra bright colors and the longevity that these lamps provide. If you feel otherwise, you can contact us directly and we will fix any issues that you may have.

Merry Christmas and thanks for your business.


1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/1/2014

Rating + 5 iphones lightning usb cable

awesome customer service, fast shipping, outstanding products

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 10.00%

RMA Policy
    All items may be returned in their original packaging and condition within 30 days of the sale. Any items that are considered to be defective after 30 days are covered under a product replacement warranty which is described in the item listing. Please send a message to us on www.BuyNESP.com requesting a Return Merchandise Authorization Number (RMA#) and we will provide return instructions.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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