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Seller#: 0UHZRBI9J28LL7A1D

CBDTEK Seller Profile 917-3000676 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from CBDTEK See all products from CBDTEK

We're like you. We're passionate about technology and looking for ways to make life easier, more convenient, less consumed by the day-to-day. Started by a professional laptop battery manufacture, CBD set out with one goal in mind: to design reliable, affordable products which we would use ourselves. That sense of investment has not changed. To this day, we remain committed to improvement.

A commitment to getting it right.
We never stop working for our customers. An eye for perfection is one of the traits that separates us from others. We try to imagine every feature from the consumer's point of view, tweaking and revising until we're satisfied that there's nothing left to do. We need motivated individuals to fuel us in pursuit of this goal.

Improvement, straight from the heart.
There is an intellectual fulfillment that comes with building a better tomorrow. Everyone at CBD carries this with them – at their desk, during meetings, on the road. We are looking for those who find contribution toward improvement rewarding, in and of itself. We want to give our customers the most sincere effort possible.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (20 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 13 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 7 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/25/2014

Rating + 1 seller CBDTEC

Purchased 6cell laptop replacement battery. Charged battery, used plugged in to power for a week. First time I used without power cord battery went down to 24% in only 70 minutes. Customer service phone call got no results, said not in US,and didn't sell batteries.
Seller Response:Dear William Hancock,
If you have any problem,please feel free to contact us,and we will try our best to help you.
Sorry for the inconvenience brought to you.

Best wishes for you!

Did you find this review helpful? Yes No

Order Date : 6/16/2014

Rating + 5 great

fast shipping. good prices!

Did you find this review helpful? Yes No

Order Date : 5/4/2014

Rating + 5 Better than I expected

The older reviews should not stop you from giving this seller a chance. I was worried a little but ordered anyway, and I am happy I did. The seller contacts you right away and works hard to fix any problems fast. I had no issues and I believe they have fixed the old problems.

Great battery, Awesome price, fast shipping, and good customer service.

Did you find this review helpful? Yes No

Order Date : 4/8/2014

Rating + 5 laptop power adapter

I could have gotten a power adapter for less, but found this one for a few dollars more with a higher rated output. Price was very good. Shipped and arrived a day or two faster than stated.

Did you find this review helpful? Yes No

Order Date : 3/26/2014

Rating + 1 Pathetic

Laptop battery won't hold a charge and now I am stuck with both return shipping AND a 3 dollar restocking fee? Bad policy. Buyer beware. Burned. Awful. Goodbye Newegg.
Seller Response:Dear Pedal Python,
We have sent 2 mails to you.
Have you sent the battery back to us?
If you have,please offer us tracking number
If you haven't,please return it to us via USPS(use Legal Flat Rate Envelope, Priority Mail ) and Mark your RMA number together with the following address:

801 S. Lemon Ave.
Walnut CA 91789

When we receive the returned battery, we will refund to you as soon as possible.
As it is the matter of product's quality,so we will pay for returning shipping fee and arrange a full refund for you.
You need offer us Paypal account(only),and then we refund you the returning shipping fee.
Your understanding and cooperation will be highly appreciated.
Looking forward to your reply.

Best wishes for you!

Did you find this review helpful? Yes No

Order Date : 3/11/2014

Rating + 5 Awesome

Product came in earlier than expected and was exactly what I needed!! I accidentally gave the wrong address and CBDTek even resent it with no xtra charge! Great Work, Keep It Up!!

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Order Date : 2/27/2014

Rating + 5 CBDTEK

item was ship on time

Did you find this review helpful? Yes No

Order Date : 3/3/2014



Did you find this review helpful? Yes No

Order Date : 12/19/2013

Rating + 1 CBD® 9-Cell Replacement Laptop Battery For HP/Compaq ProBook 6555b

The item we received does not match the compatibility specs as indicated on the website. I have been working to resolve this issue for several weeks and have not yet received credit or exchange for this product.
Seller Response:Dear Debbie,
We are sorry for so much inconvenience brought to you.
Because Newegg is just performed by myself and i haven't been at work for several weeks,so i didn't deal with your request in time.
We express our sincere apology to you and hope to get your forgiveness.
We have received the returned batteries.
We can arrange another batteries or refund to you,which one do you prefer?
Looking forward to your reply.

Best wishes for you!

Did you find this review helpful? Yes No

Order Date : 1/29/2014

Rating + 1 no egg.. worst ever!!!!

I sent order two cell phone covers on jan 29th
they gave two different tracking #s that deliveried on jan 13th on two different places which aren't my house.
today is Feb 7th.but still waiting.....
Seller Response:Dear soon suck hong,
It's our fault that we sent another customer's tracking number to you,we are sorry for it.
According to the correct tracking number,we find that the information on USPS hasn't updated.
It is possible that the item has been lost.
As for the item,we can arrange another items or refund to you,which one do you prefer?
We do apology for the delay and hope that you can understand it.
Looking forward to your reply.

Best wishes for you!

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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