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Seller#: 0UH8ISD1U0FNXW979

CDI Watches Seller Profile 818-708-2300 Email This SellerEmail This Seller  See all products from CDI Watches See all products from CDI Watches

Monday – Friday (9:00 AM – 4:00 PM PST)

CDI offers brand name wristwatches at huge savings!
All watches offered are new in the box with factory warranties unless otherwise stated.
We offer watches in all price ranges, for all ages and lifestyles.
If you have a question or concern, send us an email from contact customer help.
We GUARANTEE your satisfaction and please, ask that you contact us FIRST.
If we don't know of a concern, we can't fix it. We are dedicated to complete customer satisfaction!
Please email us with any concerns you may have. We'll be happy to respond!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 11 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 1 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Charlie B
Order Date : 9/23/2012

Rating + 1 Avoid this grey market seller.

Ordered a NEW Seiko watch. What I got was an SKX007K2 watch, in a generic box, without a Seiko registration card, and with a "CDI Warranty" for a year (where the Seiko warranty is three years). This is shady at best.

I've since bought three other Seiko watches from other vendors - and they all came with Seiko boxes and Seiko warranties.

I can't say that I'd ever do business again with CDI through Newegg

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Chicago Jim
Order Date : 11/14/2011

Rating + 5 New product in original packaging - free & quick shipping

New product in original packaging - free & quick shipping.

Got to love the quick shipping that is free. No need to pay for a Super Saver Shipping membership.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    You may return all items sold by CDI Watches within 30 days of delivery for a full refund, less shipping cost. If we offered free shipping on this item we will then charge a $10.00 restocking fee. We issue no refunds for items returned after 30 days. If item shows scratches, scuffs, or wear, refund will not be issued. In the event of return for other reason or exchange, we cannot refund the return shipping. Please be sure to include your order number, name an address and any other pertinent information for ease in refund. Returned items need to be returned as sold, with all packaging, warranties and instructions. Once item is received and inspected your refund will be confirmed via e-mail and a credit in the amount agreed upon will be issued to your account.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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