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CE COMPASS Seller Profile 626-330-6911 Email This SellerEmail This Seller  See all products from CE COMPASS See all products from CE COMPASS

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,133 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 716 Reviews
Good Rating + 4 190 Reviews
Average Rating + 3 59 Reviews
Poor Rating + 2 42 Reviews
Very Poor Rating + 1 126 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Edward W.
Order Date : 12/16/2016




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Order Date : 11/28/2016

Rating + 1 Item Never Arrived - DISAPPOINTED

I ordered this weeks before Christmas, it's now January and they still have not resolved my lost item.

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Order Date : 11/21/2016

Rating + 4 Great Price on Quality Product

It took them a little long to ship but the item worked perfectly when hooked up. It is well worth the price I paid.

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Thomas D.
Order Date : 11/1/2016

Rating + 3

I have purchased several of these. They are inexpensive and work with all versions of Windows 7, 8.x, 10, and Kodi (XBMC)
This order from CE Compass took so long to receive I had forgot I ordered it. VERY slow shipping. Weeks!!!

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Frank D.
Order Date : 10/16/2016

Rating + 1 Shipment said it was delivered back when I ordered it, yet I never got the item

I ordered this a while back, followed the tracking numbers and it was shown that my product was delivered. However, I waited three days after and never received the product. I'm STILL trying to get this issue fixed with Newegg as well.
Seller Response:Dear Newegg,

We have send a rplacement item to customer on time and resolved the problem. Please kindly remove the feedback.

Thank you
CE Compass

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Daniel K.
Order Date : 9/22/2016

Rating + 1 Dishonest seller, games newegg's system to avoid buyer refunds

After a week after I ordered they marked it shipped.
A week later went to track the packages and saw it never actually was shipped.
Asked newegg for a refund, and they say they cant refund if tracking number was generated even if it never actually shipped.
So seller generates tracking numbers to avoid having order canceled and buyer getting refund.

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Order Date : 7/22/2016

Rating + 5

Kind of hard to find screen protectors for a 3 year old tab, glad CE Compass had them. Prompt shipment, arrived in good condition. Tricky buggers to apply, but that's the nature of the beast.

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Order Date : 7/20/2016

Rating + 1 Product was not new.

Upon arrival, it was easy to spot that the item had been opened at some point. The hard plastic shell that the item came in was cracked, and a few items that were supposed to be included were missing. This includes the micro fiber cloth, as well as the plastic piece used to smooth out the bubbles. The protective film on the front of the screen protector was also absent.

Against better judgement, I decided to use the product anyway, as I did not want to wait for a replacement. All was good for about two days, and then the screen protector lost adhesion to the phone.

It cracked when I attempted to remove it, but I guess that's to be expected.

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Ben H.
Order Date : 6/19/2016

Rating + 5 Fine

Reviews of other cables warned of a fuzzy display on a VGA monitor. No reviews on this one so I took a shot. Worked first try but fuzzy looking. I poked in the Xbox 360 setttings and found I could change display resolutions. Changed the resolution to the monitor's native setting (1680x1050) and it's beautiful. Couldn't be happier. Xbox on VGA and PC on DVI. I put the PC to sleep, turn the Xbox on and the monitor automatically switches. No muss, no fuss, beautiful picture. Wired headphone jack sits below my monitor for easy access.

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Khala H.
Order Date : 6/29/2016

Rating + 1 Avoid at all costs

If I had an option I would select no stars. The pet feeder they sold me came late, didn't match up with the specifications listed, and couldn't even turn on. I paid as much in shipping as I'm likely to get back in refund. I later found the pet feeder I had ordered was identical to one a shady Chinese company sells: if I knew I was paying for cheap junk I wouldn't have paid as much as I did for it.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Please contact customer service for more details.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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