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CE COMPASS Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from CE COMPASS See all products from CE COMPASS

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (825 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 504 Reviews
Good Rating + 4 150 Reviews
Average Rating + 3 40 Reviews
Poor Rating + 2 32 Reviews
Very Poor Rating + 1 99 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/6/2015

Rating + 1 so far very poor...

Items never came. Contacted support about this 3 times so far and all I have recived is a tracking number that I already had. Tracking says items arrived at destination. I have been with NewEgg over 15 years and never not recived a package till now. If resolved I will update. I feel this was a mistake on the delivery company, however I do not feel it is up to me to resolve this transit issue as I never recived the items in question. Should no resolution be made, the point is made dedication with NewEgg is not going to be rewarded and I should seek better shopping sites that value returning long term customers.

Disclaimer: Please note this is not Criticism of's service or the service of their operations partners. (FedEx, UPS, Paypal, etc.) but rather a simple black and white statement of my situation.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/13/2015

Rating + 1 Never Again

They posted a tracking number which keep saying unknown, emailed them and so far no reply, i shoulda spend more and got from a dif place.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/2/2015

Rating + 1 Save your time

Tried to contact shipper for this item...hasn't responded timely; now I'm trying to return your time and DON'T BUY from this guy...wanted to give "0" eggs but had to give "1".

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Order Date : 10/30/2015

Rating + 5 Worked great

Rapid shipping and I got what I paid for. My son is happy.

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Order Date : 5/15/2015

Rating + 4 Not too bad

Came on time but a couple of the protectors were bent. Not sure if it was the seller or mail man.

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Order Date : 9/17/2015

Rating + 5 Excellent again

I have previously purchased other items from this Seller and I have to say the shipping is extremely fast and products are quality. Thank you

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Order Date : 9/12/2015

Rating + 5 Excellent

Fast Shipping, Excellent Product. A+ Thank you

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Order Date : 8/28/2015

Rating + 1 dissatisfied

I have been trying to return the item I purchased for almost 2 weeks. Its been back and forth in emails and still no return label(which wasn't included in the package).And I still haven't returned my item for a refund. Frustrating.

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Order Date : 8/12/2015

Rating + 1 Counterfeit product

If this was not a counterfeit product or this company was not criminals, they would have worked with me on making me whole. Product was packaged badly and arrived damaged. Tried to call several times and mail box was always full. No resolution.
Should have questioned why this was so cheap.

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Order Date : 9/8/2015

Rating + 1 Faulty seller

advertised selling a mini display port active cord and instead it was a full size now I have to buy an adapter. I also had to wait a week to receive it.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please contact customer service for more details.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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