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Seller#: 0UHOPTYV3O2L3EFBC

CS Power Corp Seller Profile 626-288-8778 Email This SellerEmail This Seller  See all products from CS Power Corp See all products from CS Power Corp

CS-Power.com proudly introduce the latest in electronics and accessories to our hi-tech hungry craving customers all over the world. Now we offer over 3,000 products in stock. Our staffs continue to take pride of each individual customer’s need. We strive for accurate orders, on-time shipping and post-sale customer supports. With our 15 years of online business experience and over 15,000 monthly sales, we earned a “Five Stars Services Rating" from Yahoo Shopping and Amazon, Bizrate & Nextag! Our knowledgeable staff are always by your side. You can shop with confidence and satisfaction.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (191 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 130 Reviews
newegg
68%
Good Rating + 4 25 Reviews
newegg
13%
Average Rating + 3 13 Reviews
newegg
7%
Poor Rating + 2 4 Reviews
newegg
2%
Very Poor Rating + 1 19 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
on of the 99%
Order Date : 5/20/2014

Rating + 5 Exactly what Expected

Even the exorbitant overprice. Don't ya just love capitalism!

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ASY
Order Date : 5/18/2013

Rating + 2 Bad battery

This battery lasted less than 6 months and now no longer holds a charge (MacBook Pro A1175 MA348)

Did you find this review helpful? Yes No

N/A
Order Date : 3/14/2014

Rating + 1

I would like to reserve my comments til I have a pending returned order handled.
Seller Response:We already credit back to you!

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kurtosavros
Order Date : 11/29/2013

Rating + 1 Never received my item

these clowns created a tracking number a week ago, and still they haven't shipped me the item yet... Newegg has me waiting 1 hour on the phone to cancel it with a customer service representative... Buy things from other online stores...
Seller Response:We shipped the order on the same day. USPS told 9 days to delivery. I hope USPS can improve next time. Sorry for the inconvenience.

Customer Service.


0 out of 1 people found this review helpful. Did you? Yes No

G
Order Date : 11/4/2013

Rating + 1 Never Received

I have never received my batteries. They were order two weeks ago. The tracking number is useless. I will not order from CS Power Corp again.
Seller Response:We shipped the order the same day. USPS told longer delivery time than normal. Sorry for the inconvenience.

Customer Service.


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Dave
Order Date : 10/1/2013

Rating + 3 the way it used to be

I am sure the product will be great when it gets here. THIS IS THE PROBLEM! Lately since the down turn in the economy(kast few years). Your shipping has had epic fails. I used to be able to order by noon and have the product on my door step the next night by 5:00PM and that was regular shipping or even free shipping. Now? three or four days later I might see it. I had quit going to our local BIGBIG ELECTRONICS STORE(Rhymes with Guy) store because your on-line presence and shipping was awesome! Its worth a day wait not to have to battle the traffic. But now I can not depend on when something MIGHT show up. Please go back the the way it used to be

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Prime
Order Date : 7/22/2013

Rating + 5 Great Product

Strong Hold Charge...
Better than expected

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jayw
Order Date : 6/24/2013

Rating + 5 Great to work with

Slight issue with shipping address, but CS power was quick and helpful in resolving and communicating on the issue.

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Crane Dude
Order Date : 11/7/2012

Rating + 1 Lasted 8 months only!

Bought three batteries for Panasonic phones. All three died on the same week after running for 8 months. One of them leaked fluid. Won't buy again!
Seller Response:Customer bought the batteries like a year ago. Don't what happen to it.

Customer service.


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Andy
Order Date : 6/21/2013

Rating + 2 Nook Color Case

Marginal case for the Nook Color. The leather "ears" that hold one side of the Nook are too small and the fit too tight to be very effective. The elastic bands on the left side corners keep sliding off, especially on the lower left. The result is the Nook isn't especially secure in this case. Too bad, could have been a good case.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We will exchange or refund for defective items within the first 30 days.
    All products that we sell come with a one-year warranty and in such cases the product will be repaired at no charge. Customer only has to provide a $6.99 shipping charges (per item) for returning the product back to the customer.
    After 30 days we do not exchange (defective item exception) or give refunds for any item we sell.
    Non-defective items that are returned are subject to a minimum 15% restocking fee.
    Any item that needs to be serviced or exchanged or refunded must be sent to us freight paid by customer.
    Prices cannot be adjusted once the order has been made.
    Shipping charges are non-refundable in any case as we cannot reclaim these fees from our shippers.
    Customers are responsible to pay for any duties, taxes, customs and other clearance fees for orders shipped outside the USA .
    We do not offer any type of insurance or warranty for damage caused to personal property or items used in conjunction with the products we sell.
    Damage/Loss for items must be reported to the delivery company and to us within 1 week of receiving the ordered item(s).
    Please remember that we are here to help our customers. We will do our best to meet your needs and satisfaction guaranteed.
    Any return or refund of product that cause the order to be below the free shipping category, customer is responsible for the original shipping charge.
    15% restocking fee will be charged for a refund or an exchange if the arrangement was process over 30 days. Restocking fee will not be charged for defective or damaged merchandise, which is caused by unpredictable circumstance. Misused or abused merchandise will not be accounted as defective.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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