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Seller#: 0UH8ISD1H68JEQ46D

Car Audio Adapters Seller Profile 650-592-1523 Email This SellerEmail This Seller  See all products from Car Audio Adapters See all products from Car Audio Adapters

Monday-Friday (9:00 am - 5:00 pm PST)/No Weekend hours

GROM Audio is a developer and manufacturer of high quality Digital Protocol CD Converters and Digital Auxiliary Input Converters for in-car entertainment. Like you, we are music lovers, and we want to take our collection with us wherever we go.

We are devoted to give you the easy and affordable solution. Our entire products use car's original equipment, so your car will retain its sleek look while giving you the powerful access to your music library.

Music has great impact to everyone's life, and our goal is to provide the best possible sound quality that you deserve. Wherever you go - take your favorite tunes with you and enjoy!

We are based in California, US.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
newegg
87%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
13%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
95BuiltBird
Order Date : 10/2/2013

Rating + 3 Great Prices Low Website Functionality

I have bought many things from newegg and never had much of a problem. A few things have arrived broken, but i believe that to be the shippers fault. All was taken care of regardless. The issue I have is the functionality of the website. There is no where to check order shipping information. That drives me nuts. I run a business and it is absolutely essential to know when items are scheduled to arrive. Other than that I have nothing bad to say

1 out of 1 people found this review helpful. Did you? Yes No

Lord Harthington
Order Date : 9/13/2013

Rating + 5 Good company.

My order of two items from them were exactly as advertised, with documentation, bundled in one package together, and arrived in a short amount of time. I'd definitely buy from them in the future.

0 out of 1 people found this review helpful. Did you? Yes No

jemwell
Order Date : 5/1/2012

Rating + 5 GROM Audio

This is and adptor for an Bose iPod speakers. Works great with all devices using a 1/8" audio output. I use if for an AM-FM portable radio

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy
    30 Days money back guarantee:

    You may simply return your item within 30 days of purchase, and we will return your money if the item is returned in the original condition. Shipping is not refundable. Please refer to the RMA (Return Merchandize Authorization ) instructions at the end of this page if you need to return the adapter. You must obtain the RMA number before returning your item, without RMA the returns are not accepted and money will not be refunded. The item for the refund should be in the original condition. Charges will be applied for damaged item or incomplete set.
    * All customers should contact GROM Audio support team at http://gromaudio.com/support.html and obtain an RMA number. Without RMA number the returns are not accepted!
    * All defective adapters returned to Grom Audio within warranty period must be accompanied by the original invoice (or copy) showing the date of purchase to prove the warranty eligibility.
    * Be sure to include your return address and a written description of the problem.
    All shipping handling charges are non-refundable. Warranty does not cover normal tear and wear, damages due to negligence, improper installation and operation.

    Customer has 15 days to mail the product after the RMA is issued in order to qualify for the replacement or refund. If the item is not mailed within that time frame the refund will not be issued.

    SHIP TO:
    GROM AUDIO RETURNS
    P.O. Box 619
    Belmont CA 94002
    For your own protection, you should obtain a proof of delivery receipt.
    Return shipping (that is, shipping back to the customer following repair or replacement), will be paid by GROM AUDIO unless repair or replacement is determined not to be covered by the warranty.

    Additional shipping charge will be required to send out goods for a second time if the order we have sent out has been returned undelivered for the following reasons:

    * Customer supplies incorrect information (name, address).
    * Goods are refused entry by your country.
    * Your post office refuses to accept/deliver.
    * Customer was not present to receive goods when delivered.
RMA instructions
    In order to obtain the RMA number and return authorization please contact GROM Audio support department at http://gromaudio.com/support.html Your request will be answered within next business day.
    The RMA number is valid for 15 days only, the customer should mail the return within 15 days of RMA number issue.
    Please clearly mark the RMA number outside of the package. Without the RMA number the packages are not processed and being reverted back to the customer.
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