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Car Audio Adapters
Car Audio Adapters Seller Profile 650-592-1523 Email This Seller See all products from Car Audio Adapters
Monday-Friday (9:00 am - 5:00 pm PST)/No Weekend hours
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Standard Return Policy
You may simply return your item within 30 days of purchase, and we will return your money if the item is returned in the original condition. Shipping is not refundable. Please refer to the RMA (Return Merchandize Authorization ) instructions at the end of this page if you need to return the adapter. You must obtain the RMA number before returning your item, without RMA the returns are not accepted and money will not be refunded. The item for the refund should be in the original condition. Charges will be applied for damaged item or incomplete set.
* All customers should contact GROM Audio support team at http://gromaudio.com/support.html and obtain an RMA number. Without RMA number the returns are not accepted!
* All defective adapters returned to Grom Audio within warranty period must be accompanied by the original invoice (or copy) showing the date of purchase to prove the warranty eligibility.
* Be sure to include your return address and a written description of the problem.
All shipping handling charges are non-refundable. Warranty does not cover normal tear and wear, damages due to negligence, improper installation and operation.
Customer has 15 days to mail the product after the RMA is issued in order to qualify for the replacement or refund. If the item is not mailed within that time frame the refund will not be issued.
GROM AUDIO RETURNS
P.O. Box 619
Belmont CA 94002
For your own protection, you should obtain a proof of delivery receipt.
Return shipping (that is, shipping back to the customer following repair or replacement), will be paid by GROM AUDIO unless repair or replacement is determined not to be covered by the warranty.
Additional shipping charge will be required to send out goods for a second time if the order we have sent out has been returned undelivered for the following reasons:
* Customer supplies incorrect information (name, address).
* Goods are refused entry by your country.
* Your post office refuses to accept/deliver.
* Customer was not present to receive goods when delivered.
The RMA number is valid for 15 days only, the customer should mail the return within 15 days of RMA number issue.
Please clearly mark the RMA number outside of the package. Without the RMA number the packages are not processed and being reverted back to the customer.