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Seller#: 0UH8ISD1ALHZN4E95

Caraudio Closeout Seller Profile 323-712-8364 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Caraudio Closeout See all products from Caraudio Closeout

Caraudio Closeout is a leading online retailer of Consumer Electronics. We are dedicated to provide the high quality products... most competitive pricing backed by the highest level of pre/post sales customer service to all our customers... Just read some of the reviews left by a fraction of our satisfied customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (201 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 151 Reviews
newegg
76%
Good Rating + 4 29 Reviews
newegg
14%
Average Rating + 3 7 Reviews
newegg
3%
Poor Rating + 2 4 Reviews
newegg
2%
Very Poor Rating + 1 10 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
jeffrey g.
Order Date : 9/29/2016

Rating + 1 horrible

I wish there were 0 eggs because this company doesn't deserve 1 egg. I ordered a 15'' subwoofer enclosure and they sent me a 12'' ported enclosure. When I tried to contact them they acted like I was being shady when they are the ones who made the mistake., I do a lot of car audio installations because I own a computer repair business so I was hoping to do a lot of business with this company but they just straight up don't care abut repeat customers at all. I have had a 15'' sub but no box for weeks, funny thing is I ordered the subwoofer and the enclosure at the same time just different sellers. I am still waiting to this day for that 15'' enclosure. I am so frustrated with the whole situation that I went to a local audio shop and bought another box just so I could use my subwoofer. I don't think I should have to pay for the same item twice because the seller wont make it right but if I waited on them I might not ever use the subwoofer. if you need car audio I fully recommend buying everything from newegg just make sure it's not from caraudio closeout

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Gary E.
Order Date : 6/14/2016

Rating + 5 Honest seller

Cable was as described. Bought as a spare since these are hard to come by and the price was excellent!

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Anonymous
Order Date : 5/14/2015

Rating + 5 Have had good luck!

I have purchased a few products from Caraudio Closeout and have not had any issues with any of their products. Recommend.

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Fedup with newegg
Order Date : 9/26/2015

Rating + 1 Warning do not buy from this dishonest company

I bought a stereo and an amp from Caraudio Closeout, they sent only my stereo in a box just big enough for my stereo. I tried to call them, but they do not answer their phone. I had to go to newegg to get this company to communicate. Caraudio claimed that they sent both pieces, yet the box was only big enough for the stereo, they wanted me to fraudulently file a claim with fedex and say that fedex lost the amp. I sent pics of the box with the stereo in it to prove the amp would not have fit in the box. I called newegg told them I did not want the amp, newegg told Caraudio not to send it, yet they did anyways. after ordering the stereo and amp 4 weeks ago I finally got my money back. Buy from them at your own risk

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Mike D
Order Date : 8/20/2015

Rating + 5 Great Experience

No problems here. Smooth transaction and amp arrived in timely fashion. Would purchase from seller again! Great price too!

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Mike
Order Date : 8/20/2015

Rating + 5 No hassles

Just as advertised. Very quick shipping and great price too!

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Halexandriah
Order Date : 7/3/2015

Rating + 1 Worst Experience Ever

I ordered four speakers from these people. the order was just sitting in limbo for about a week. I left emails after calling them with no response. I pout in a cancel order with Newegg. Then they shipped the order. Why did it take a cancel order to get there people to move. I give Craaudio Closeout. One star to many for the because there is no 0 eggs to give out for reviews. I will never never purchase from Caraudio Closeout again

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 5/19/2015

Rating + 1 Worst Newegg experience EVER!

Horrible (actually, non-existant) customer service. This was part of a $1500.00 order from Newegg and I received everything else before this vendor even verified my order! I contacted customer service twice about what the problem was and never received a response. I will never order from this vendor again and maybe not through Newegg again! Reading reviews, I am not the first customer to voice this complaint from this vendor.

2 out of 2 people found this review helpful. Did you? Yes No

Jotter
Order Date : 3/5/2015

Rating + 1 they don't price match

Another online competitor was cheaper on the same item, but when I asked for their so called price match guarantee they said they wouldn't honor it because the other sight didn't qualify as a recognized competitors. So basically they don't really price match.

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Anonymous
Order Date : 3/13/2015

Rating + 1 Pathetic

Ten days after my order was paid and they haven't shipped. I've tried calling and emailing them and i never get a response. Here's hoping they aren't a scam.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Customer may return any NEW, UNOPENED items purchased from CACO within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by CACO and a 15% restocking fee will be applied to your return of unopened original condition item.
    *If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
    *There is absolutely NO refund for car audio products that have been installed.
    *Shipping charges are not refundable.
    *Return shipping charge will be applied for refused packages.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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