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Cardzilla Seller Profile 562-602-0888 Email This Seller See Seller Store See all products from Cardzilla
Monday - Friday (9:15 AM - 1:00 PM & 2:00 PM - 6:00 PM PST)
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Standard Return Policy
If the return is due to our mistake (i.e. wrong merchandise sent by accident), we will take responsibility for all shipping costs related to the return. When shipping back incorrect merchandise to us, please use USPS First Class Mail or Priority Mail. If the package is too large or very valuable, please feel free to contact us so we can arrange a shipping method. Your credit card will be refunded for the shipping. Please fill out the back of the sheet attached to your invoice.
If the return is not due to our mistake, you will have to take full responsibility of all shipping costs and a 10% re-stocking fee will be deducted from your refund.
If a package is returned to us marked "Refused" or "Undeliverable," it is subject to a 20% re-stocking fee. If a package is lost or misdirected due to an incorrectly inputted address, we will not take responsibilty. Please make sure you have the correct address.
Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow us up to two weeks for credit to be issued.
Please do not forget to include your order number with any return!
Thank you for buying from Cardzilla~! We look forward to any and all future business with you!