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Seller#: 0UH8ISD1KF2H68176

CellularBoys Seller Profile 866-500-1038 Email This SellerEmail This Seller  See all products from CellularBoys See all products from CellularBoys

Monday – Thursday (9:00 AM – 5:00 PM PST) / Friday (9:00 AM – 4:00 PM PST) / No Weekend Hours

We are a team of Wireless industry veterans that strive to stay ahead of emerging wireless trends to deliver "state of the art" wireless accessories to market before others for the benefit of our customers.

We strive to provide a very satisfying customer experience achieved through:


1. Competitive Pricing
2. Diverse Product Selection
3. Well trained Customer Service Staff
4. Smooth Shopping Experience
5. Fast Delivery

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (177 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 122 Reviews
newegg
69%
Good Rating + 4 31 Reviews
newegg
18%
Average Rating + 3 4 Reviews
newegg
2%
Poor Rating + 2 5 Reviews
newegg
3%
Very Poor Rating + 1 15 Reviews
newegg
8%

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Reviewer Seller Review
N/A
Order Date : 3/25/2013

Rating + 1 No respond

i didnt recevied the order and didn't have the $$$$ back.

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Newegg's fans
Order Date : 3/21/2013

Rating + 1 BAD seller

DON'T BUY from this seller! They sent me a wrong item and never reply my email for requesting return. After 7 days, Finally Newegg helped me to get a RMA number for refund, However, they don't provide a return shipping label. Oh no! why do I have to be responsible for the shipping of wrong item? I didn't get the item I purchase but I have to pay shipping. Does it make sense?

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wenloe
Order Date : 10/6/2012

Rating + 4 a little warped

case arrived a little warped on the right side. The battery is good. I can make it last 2 weeks without charging it, before it would last a week.

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N/A
Order Date : 10/29/2012

Rating + 1 Bait & Switch Seller

The item I purchased was listed as new. When I got it the invoice said it was "Open Box." It was USED and HEAVILY. It was in disgusting condition, and a part fell of when I opened it! I contacted the seller who promised an RMA and never sent it instead asking me to call them! I did and left messages that never got returned. AWFUL experience. Thanks to NEWEGG who refunded me and who took the time to respond to me!

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Petes Son
Order Date : 8/12/2012

Rating + 5 Samsung HS 3000 Stereo Bluetooth Receiver

Have been using it for about three months and it has been working perfectly. I would recommend one of these to anyone wanting an easy to use trouble free bluetooth stereo receiver. It has served me well and is very dependable. I hope when the time comes, battery replacement isnt too hard.

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Jerkyboy
Order Date : 9/5/2012

Rating + 5 Awesome!!!

Packed well and shipped fast. Exactly what I paid for. Last time I purchased from a 3rd party vendor, they tried to pass off used cell batteries as new....so I was kinda wary when I ordered from these guys, thinking I was going to get something used, or worse, something that was knowingly not working when sold. I decided to risk it since I couldn't find what I wanted anywhere else. That gamble paid off and I'm happy to say what I got was brand spanking new, as far as I can tell, and it was fully functional. Bottom line...don't second guess buying from these guys.

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DG
Order Date : 8/20/2012

Rating + 1 Couldn't get the order right

Ordered one thing, received wrong item. Called them and they sent out a new item for me to exchange with them. Problem is that the wrong thing was sent out to me, again. I went to a local store and paid more for what I needed quickly.

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Moon
Order Date : 8/11/2012

Rating + 1 Item was not shipped credit card chardged

I wish I can rate this seller 0 star but I cant. Please don't buy anything from CellularBoys, they charged my Credit Card but never shipped the item. On top of that tracking number was also wrong. I sent email and they never replied.

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Never Again
Order Date : 8/6/2012

Rating + 1 Not sure anyone is steering the ship

The order was placed on 8/6, around 9:30am ET. (6:30am CellularBoy time, aka 2.5hrs before they open). The charge was immediate, and poof, money was gone. Got a confirmation email from Newegg, and the following day, 8/7 I was notified by UPS that a shipping label was created, and they were simply awaiting the item to be shipped. Waited until 8/10 and still no movement. Decided to call CellularBoys at the number provided by Newegg. Several calls, no answer. Voice mailbox is FULL, hmmm, can't imagine why.(see other reviews). Newegg advised me to email the company and allow them 24 hrs to respond. I did this, only to have several emails from CellularBoys quarantined by hotmail for not clearing virus scans. Since nothing had shipped, I called Newegg and wanted to cancel the order. Of course this required ridiculous additional hoops to jump through. I paid with Paypal, so thankfully I was able to call them, and get it taken care of. I would highly recommend using someone else.

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Angry
Order Date : 7/25/2012

Rating + 1 Slowest shipping

Ordered on 7/24/2012 and just being shipped as of 8/1/2012

That is the worst shipping time I have ever seen. I will NEVER buy from this company again!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please obtain a Return Merchandise Authorization (RMA) number from CellularBoys before sending back any returns. Returns will not be accepted without an RMA number. If you have any questions, please contact our RMA/Service department a at support@cellularboys.com or (866) 500-1038. We are open from 9:00am to 5:00 pm PST, Monday through Friday, excluding major holidays.
RMA instructions
    Please reference your Return Merchandise Authorization (RMA) number when sending back the return. DO NOT deface the box/blister or packaging if you are returning it. Please ship product complete with original packaging and all other accessories included. There will be a replacement and restocking fee or a refusal of a return if these conditions are not met. We recommend purchasing Delivery Confirmation or using a track able shipping method to ensure we receive your shipment.
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