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Seller#: 0UH8ISD1TROL54C81

CleverEve Seller Profile 888-530-5212 Email This SellerEmail This Seller  See all products from CleverEve See all products from CleverEve

Founded by high-end jewelry manufacturers and retailers, CleverEve guarantees our fashion-savvy clients the most exceptional pieces of jewelry from the most trusted sources worldwide. Just as we have succeeded in past decades to earn the trust and assure the satisfaction of our customers, our promise is to serve our on-line clients with the same integrity and efficiency.

A few years ago, purchasing your high-end jewelry via the internet was unheard of. But now, modern technological advancement in the changing world affords us the opportunity to offer you a superior shopping venue that is both safe and convenient.

The management at CleverEve consists of highly motivated and knowledgeable individuals who have been selected from diverse backgrounds in the jewelry industry, who know how to make high-end jewelry, and understand how operations of an online jewelry store work.
Made in USA

We manufacture all our diamond jewelry pieces in our own facility in the United States. Hence you are purchasing directly from the source without having to pay a premium because of a jewelry piece passing through few hands before reaching you.

Superior Customer Service

Our customer service personnel are very friendly as well as very knowledgeable. None of our agents work on a commission basis and there is no pressure to “make a sale”. Our goal is to become your personal online jeweler and we do our best to provide our customers the best shopping experience possible.
Jewelry Expertise

We have been in the jewelry business for over three decades and the combine expertise of our employees that goes into making each individual diamond jewelry piece is well over 100 years. In addition we use the latest state of the art equipment in our manufacturing facility combined with our time proven jewelry manufacturing techniques to bring our customers exceptional and very unique diamond jewelry pieces.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (43 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 32 Reviews
newegg
74%
Good Rating + 4 5 Reviews
newegg
12%
Average Rating + 3 2 Reviews
newegg
5%
Poor Rating + 2 1 Reviews
newegg
2%
Very Poor Rating + 1 3 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Eliot
Order Date : 4/4/2012

Rating + 5 Great Dealer

Fast shipper and great communication

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MSHalp
Order Date : 3/15/2012

Rating + 1 Whole Order Returned

I was very disappointed. An error caused the order to double and I called and explained to the seller, who assured me that only one item would be shipped and that the order was corrected. I received both items and was very disappointed.
Not only way I lied to, but the size of the jewelery was much smaller than I was led to believe. You need a magnifying glass to see the letter that was supposed to retail for $49.00, but is nearly invisible to the naked eye.

0 out of 1 people found this review helpful. Did you? Yes No

str1ck9
Order Date : 12/11/2011

Rating + 5 Super fast - beat the Xmas rush

Highly recommended - product and service was great.

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Decajunriverrat
Order Date : 11/15/2011

Rating + 1 Not hapy

I ordered a men's wedding band but I ordered the wrong size so I sent it back to clevereve it took like 2 weeks to get the new one back and it's not even the same ring. You would think with jewelry they would be ontop of their game but I guess not

Did you find this review helpful? Yes No

Pyro
Order Date : 11/15/2011

Rating + 5 Nice

It was a nice little purchase I made for myself I always wanted a nice heavy little ring and this fit the bill perfectly

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zap3003
Order Date : 10/11/2011

Rating + 5 Love It

This ring is awsome ! I am a construction worker and i wear it alll day!! not a scratch, and i give plenty of abuse
the ring has a bevelled insde edges so it is really comfortable to put on and off i love this ring and it looks great!! i destroyed my first gold ring at work this thing feels like it could hold back a nuclear bomb.
It is a little on the heavy side but i got used to that in 1 day and now i would feel naked without it.. great ring dont listen to the guy that says it scratchs, i beat this up and not one scratch and you cant beat it for thuis price buy it

Did you find this review helpful? Yes No

kugs22
Order Date : 10/10/2011

Rating + 4 Okay...but

Watch delivered quickly, and seems genuine, but the hasp on the watchband broke in one day- the metal "tong" that goes in the band holes just bent and broke. So, with $12 for a new band, I could have just gone to the store and bought this item. So...I'm disappointed, but not seller's fault.

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mrcha
Order Date : 9/15/2011

Rating + 5 Great Service.

Ordered a very nice inexpensive ring. Turned out my finger is not as large in diameter as I thought. I contacted them for an exchange to the correct size (although it's my fault for ordering the wrong size). They were super nice, and the exchange was hassle free. I am very happy with the ring and the service.

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al dawg
Order Date : 8/8/2011

Rating + 4 style meets function

Cool clip with nice design in sleek gunmetal color. If you're looking to replace your wallet, this one should be in high consideration

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ak
Order Date : 8/11/2011

Rating + 5 review

the price was nice. got here fast

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Return Policy
    Every piece of jewelry that leaves our shipping center has gone through an extensive quality check process. We believe that we can live up to our motto of earning your business by providing you with a seamless process of shopping for the highest quality jewelry online. In the event you are not completely satisfied with your purchase and would like a refund or an exchange, we offer a 30 day* return period from the day you receive your shipment. * From the receipt date of your package to the day you request a Return Authorization Number (RAN), the actual shipping day of the returned package must be within 3 days of the receipt of the RAN number (see instructions below for more details). If you do not receive an email with the shipping address of our returns center and your RAN number within 48 hours, please call our toll free number: 866-303-3876.
    Please Follow These Instructions to Return a Package
    Contact a CleverEve customer service representative to obtain a Return Authorization Number (RAN) by calling 866-303-3876. You will receive an email with the shipping address from our returns center and your RAN number within 48 hours. Please print and include this email in the return package. Write the RAN on the exterior of the packaging.

    Include all original packaging materials including the original box, invoice, packaging slip and any certificates for the piece(s) of jewelry you have purchased (if applicable) in the return package.
    Condition of Returned Merchandise
    Jewelry pieces with evidence of damage (excluding manufacturing defects,) wear, engraving, any form of alteration or sizing by a jeweler other than CleverEve's authorized jewelers will not be accepted. Packages that have not been fully insured or properly packaged cannot be accepted.

    If you would like to exchange the piece of jewelry you have purchased with another piece from our online catalog or with a new item of the same style please fill out the exchange section of the email sent to you and enclose it in the return package. *Ship your return package fully insured for the amount stated on the invoice. *If the invoice amount is less than $500 you may ship it via any carrier. Please make sure that the package is sent fully insured and obtain a tracking number or delivery confirmation. *If the invoice amount is between $500 and $25,000 ship your package via US Postal Service Registered Mail TM, insured for the total value of the invoice. Please request a return receipt for delivery confirmation. *If the invoice amount is more than $25,000 or if you wish for us to arrange a shipment via FedEx®, DHL® or UPS® (depending on location) for you for a fee depending on the value of the package, please call our toll free number: 866-303-3876.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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