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Seller#: 0UHZRBI9J28LEY681

Coast National Sales Seller Profile 323-972-5442 Email This SellerEmail This Seller  See all products from Coast National Sales See all products from Coast National Sales

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
30%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
8%
Very Poor Rating + 1 8 Reviews
newegg
62%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/22/2013

Rating + 1 package never came

I have not gotten any response for help nor money back.

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Rob
Order Date : 12/25/2013

Rating + 1 didn't receive complete order

Ordered two lighting cables; only one came. Emailed CNS and was told they sent another one. Asked for tracking and no response..

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N/A
Order Date : 12/27/2013

Rating + 1

I purchased a lot of 2 Lightning cables and only one was shipped.
Coast National indicated that they were sending the second cable.
It was never delivered. e-Mail and voice messages were not returned.

newegg finally made it right.

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Rob
Order Date : 12/25/2013

Rating + 1 SO FAR, NOT GOOD.

I ordered a lightning cable with the title "1 x Lot2 New Original Apple iPad Mini iPad 4 iPod Touch 5G 7G High Quality Lightning USB Data Cable Charger" and in the picture there is even an indication of "x2" meaning qty of 2. I only received one. Have sent an email to them twice now with no contact received. very disappointed in this and that New Egg seems to be turning into the new Amzn, just letting any vendor sell from their site..

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Bill
Order Date : 11/16/2013

Rating + 1 6.5" Sony Speaker

Never shipped speakers, never sent replacement or refund. Horrible seller, since after 20 email kept leading me on that they where going to take care of this since 12/18/13. Buyers BEWARE!!!

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disappointed buyer
Order Date : 12/25/2013

Rating + 1 buyer

1/2 month since I placed order, ups tracking number generated 5 days after I placed order, still not actually shipped yet. I called seller only voicemail box. Stay away from this seller

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Harrington Tech
Order Date : 12/21/2013

Rating + 1 Big Fat Zero

This seller doesn't answer the phone. Does not resolve issues in a timely manner. I have not received my product and it has been 17 days since I ordered it. Do not buy from Coast National Sales.

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Brook
Order Date : 11/29/2013

Rating + 1 Wrong Item, No Return Yet

Ordered one item, got another. Contacted the company through the Newegg email system, per Newegg policy, and they seemed agreeable to an exchange if I mailed the item back. Never mentioned paying for shipping on their mistake, so I asked for a shipping label. Also seemed agreeable to this but the company has been unable to send the label. Both an attachment & a link were stripped by the Newegg system. Contacted them to let them know about the block. Have not been contacted back in 4 business days. Also have not gotten a label emailed to the external email address I gave them.Total time in correspondence so far: 6 business days.

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amanda
Order Date : 10/3/2013

Rating + 5 Great Service

Arrived very fast and item was just as described. Thank you!

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music lover
Order Date : 8/9/2013

Rating + 2 Good service, bad product

So the headphones were shipped in great time but after only about a week (maybe 5 uses) the left ear speaker blew out already. very disappointing because the headphones had good quality sound.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Buyer may return merchandise purchased for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return merchandise authorization number (RMA). An RMA number must be issued within 14 calendar days after the date of purchase. The RMA number will be valid for 14 calendar days after it is issued. For further details, please see the return policy specified in the item's description returns tab.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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