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Seller#: 0UHOPTYVH68J54B0A

Comfort Wheels Seller Profile 718-480-5123 Email This SellerEmail This Seller  See all products from Comfort Wheels See all products from Comfort Wheels

Comfort Wheels has taken everything you love about your vehicle and hit refresh. Still bold. Still snazzy. Still uniquely your comfort zone-but reinvented for a new era. As always you can expect free domestic shipping, a devoted customer service team, and unmatched quality. We pride ourselves in selling the most practical, affordable, and convenient car accessories such as seat covers, organizers, and floor mats to outfit your car. Make sure to check out our extensive variety of student driver and bumper decals, Led lights, Led Strips, strobe lights, Hid Kits, Car Hangers, and much more! Comfort Wheels is proud to be serving satisfied and returning customers. Make your car a comfort zone by enhancing and accessorizing your vehicle with all of our exclusive products we offer. Join the ranks of a satisfied Comfort Wheels customer by shopping 'em all, and you'll be cruising in style. After all, we got stuff for your wheels!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (43 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 29 Reviews
newegg
67%
Good Rating + 4 5 Reviews
newegg
12%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 2 Reviews
newegg
5%
Very Poor Rating + 1 7 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/2/2015

Rating + 1 Very poor seller

DO NOT ORDER FROM THIS SELLER!

Seller shipped wrong item, took almost 3 weeks to correct it, and then only after I engaged Newegg customer service and Google, and my credit card company. The seller ignored most of my emails, claimed they never arrived. (I used delivery receipts to confirm they arrived at his server.) Newegg customer service gave me his phone number, which was also a dead end, as no one ever answers.

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N/A
Order Date : 3/2/2015

Rating + 1 Sent wrong item, wont reply to emails

This vendor sent me the wrong item, now wont respond to emails. I guess I'm out $46 and stuck with something I didn't order

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John
Order Date : 2/8/2015

Rating + 4 NEW MULTI-PURPOSE FOOT PUMP AIR PUMP INFLATOR TIRE BICYCLE PORTABLE AIR PUMP

The product is fine and arrived on time. But, when I opened the package I was a bit concerned. The box the pump came in from the manufacturer look like it had been in storage for 20 years. I think the seller is rejoicing that someone finally bought this pump.

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N/A
Order Date : 6/16/2014

Rating + 1 Wrong product shipped, no response from seller

I was sent the wrong item. I called NewEgg who instructed me to call the seller directly. I called the seller and left a detailed message with order number and everything. Never heard back from them. That was over 2 weeks ago.

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Cyfun
Order Date : 5/25/2014

Rating + 1 Missing items, no response from seller

Was supposed to come with two bulbs, but upon receiving and opening the package, it only contained one. Immediately emailed the seller, and received an out of office reply saying they'd be back in a few days. Waited a week, still no response. Emailed them again, and it's been a couple weeks and I haven't heard anything. At this point I just want a refund as I grew weary of waiting and purchased bulbs locally.

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N/A
Order Date : 5/1/2014

Rating + 5 Good Seller

LED bulbs worked perfect and fast shipping

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Zuhair
Order Date : 11/26/2013

Rating + 4 LED Grille Strobes

Although the product arrived later than expected, I am still happy to have received this product. I installed the lights immediately, and am happy with the result. I look forward to putting these led's to work as I continue fire policing. I would recommend this seller, as well as purchase products from them in the future.

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fab5
Order Date : 7/4/2013

Rating + 1

Wrong item was shipped by Comfort Wheels. Never reached a live person for customer service support after leaving 5 messages I contacted Newegg Customer Service. Only purchase from Newegg--they are fantastic. Spoke to a real person every time, and they credited account for refund within 3 days, plus received three emails from Newegg explaining the whole refund process. Newegg you rock, Comfort Wheels--sorry won't try to buy from you again.

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Dagwood
Order Date : 9/7/2012

Rating + 1 Wrong Item Rec'd

I would not recommend this seller. Ordered a GPS Friction Bean Bag Dash Mount. Seller sent a cheap suction cup mount made in China. Sent countless emails, photos of the item I received and the issue is still not resolved. Seller could not even view the *.jpg image that was provided even though it was sent to them from 3 different email accounts. I would avoid this seller .

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We offers 30-day refund. Warranty period starts from the date of purchase. After 30 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment. buyer need pay the shipping fee.
    * Warranty will be voided if the product is mishandled or physical damaged by customer. We will refuse back all the returns which are out of warranty.
    * We are not responsible for any kind of compatible issues ect.
    In order to return an item you MUST contact us to request a Return Merchandise Authorization Number (RMA). All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box. There is no restocking fee for damaged or defective products. Shipping and handling fees are absolutely non-refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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