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Seller#: 0UHIQWIK4XYF6C069

Computer Warehouse Seller Profile 855-670-3777 Email This SellerEmail This Seller  See all products from Computer Warehouse See all products from Computer Warehouse

Computer Warehouse strives to provide high quality computer related parts and accessories at reasonable prices. We take pride in our customer service making sure that every issue is taken care of immediately and properly.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (188 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 129 Reviews
newegg
69%
Good Rating + 4 27 Reviews
newegg
14%
Average Rating + 3 8 Reviews
newegg
4%
Poor Rating + 2 3 Reviews
newegg
2%
Very Poor Rating + 1 21 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Qncy
Order Date : 4/28/2015

Rating + 4 Good Quick Delivery Service

Ordered Lenovo laptop bottom case on Tuesday night and arrived on Friday.Estimated delivery was 5-7 days. Everything appears to be in order. I would have rated five stars, but the tracking number did not allow me to track delivery and did not show departure city/state. Price was very competitive. I am happy.

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N/A
Order Date : 4/3/2015

Rating + 1 incomplete shipment

only received 1 battery, 2 were ordered and paid for.

Tim DeLaere
6789381398

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Same Day Computer
Order Date : 4/17/2015

Rating + 5 Keyboard Order

We ordered a notebook keyboard and it came in early. very efficient shipping! Keyboard was installed and is working perfectly.

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Tah
Order Date : 3/25/2015

Rating + 1 How long will it takeq

When I order something I need to know before I proceed with my order how long it will take before the item is delivered, it may cost less to get something from China but time is often more important. I will likely not be ordering again from NewEgg because they did not tell me that this would take over two weeks.

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Greg
Order Date : 3/2/2015

Rating + 1 Cord was not compatible

I spoke with a live operator about an issue and they helped direct me to this item. As it turns out, this item was NOT compatible with my laptop as had been described. Trying to return this item.

1 out of 1 people found this review helpful. Did you? Yes No

Dave
Order Date : 3/18/2015

Rating + 1 No Refund Policy

There is no refund. Also, I called during business hours and got an answering machine. Very unprofessional.

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Susan
Order Date : 10/30/2014

Rating + 1 Dell 1710 Toner

A terrible replacement option - as soon as we put this into the printer the toner shows empty again. And of course, 5 months later when we need to use the toner, we cannot return it.

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GREG
Order Date : 1/25/2015

Rating + 3 TOUCH-PAD NOT INCLUDED

BE-WARE THE TOUCH-PAD IS NOT INCLUDED. YOU MAY HAVE TO PEEL YOUR TOUCH-PAD OFF THE OLD PALM-REST AND RE-APPLY TO NEW PALM-REST.

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N/A
Order Date : 1/3/2015

Rating + 1 Don't buy from them

It took Computer Warehouse 9 days before they shipped the item. Then when I received the item, it wasn't the one I needed. They told me that It was my fault for ordering the wrong item. In their listing, they said it would be compatible with all HP g7 laptops but when I contacted them, they said it was only compatible with g7 1000 series laptops. When I requested a return, they told me that my order number didn't exist. I have no idea how they lost my order number in their records but they did. Very poor customer service and poor item descriptions.

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ajoltman
Order Date : 1/14/2015

Rating + 5 Wonderful service!!!

Ordered a new keyboard for my laptop and it was processed and shipped VERY FAST! Packaged well and quality of product was great!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Returns:
    All returns must obtain an RMA # and the RMA # must be written on the outside of the box. Any item returned without an RMA # will be refused.

    Returns for refund:
    Items may be returned within 30 days from the delivery date. After 30 days the item purchased may no longer be returned. We do not refund any shipping charges on returns. The buyer is also responsible for sending the item back.

    DOA Items:
    If an item is DOA please contact us immediately and we will exchange it. In the event that you receive a defective item we will cover the shipping charges. If you have any questions about this please feel free to contact us.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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