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Seller#: 0UHOPTYVUWTDVT393

Cooking.com Seller Profile 800-663-8810 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Cooking.com See all products from Cooking.com

About Cooking.com

Find top-rated cookware, drool-worthy electrics and the latest kitchen gadgets at Cooking.com – a shopping and recipe destination for all things cooking.
Whether you are a home cook or professional chef, you can buy everything you need for your kitchen at Cooking.com with a 100% Satisfaction Guarantee!

We carry top brands like Ball, Calphalon, Cuisinart, Keurig, KitchenAid, Le Creuset and Rachel Ray.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (56 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 43 Reviews
newegg
77%
Good Rating + 4 6 Reviews
newegg
11%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 3 Reviews
newegg
5%
Very Poor Rating + 1 3 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Unhappy
Order Date : 9/24/2014

Rating + 1 Wrong Item Shipped - Classic Bait and Switch

I was shipped an espresso machine that was not the one that was ordered and paid for. I called Newegg and they told me to contact Cooking.com. When I contacted Cooking.com they said they couldn't do anything about it, that I should call Newegg to get the issue resolved. I called Newegg again and they instructed me to send them pictures of box, contents of box and UPC symbol so they could contact Cooking.com to get a return order which could take 7 to 10 days to be obtained. This looks to me like the classic bait and switch. The item I ordered was cheaper at Cooking.com than it was at other sellers (bait). The item I received is lower quality and has less features (switch).

1 out of 1 people found this review helpful. Did you? Yes No

Mr Teeney
Order Date : 12/15/2013

Rating + 2 Takes their time shipping

Placed my order on the 15th, despite showing the product was in stock it wasn't actually shipped until the 20th (without any notice that is was going to be this long), now its going to be late and it's too late to cancel the order. I can't rate the product yet because I haven't received it.

Did you find this review helpful? Yes No

dunno
Order Date : 11/1/2013

Rating + 1 Low quality products--Shipping to pricey

I ordered my first and last product from this cynical seller.
Cheap imported bog-standard dollar-store pallet goods sold a quality product prices.
Shipped also slowly at excessive rates.
What's not to love about them?

0 out of 1 people found this review helpful. Did you? Yes No

maclynn56
Order Date : 9/15/2013

Rating + 2 Cooking .com needs to improve communication.

I did receive the item I ordered . However , before it arrived I waited a week wondering what was happening with my purchase . The only notification I received was that the purchase was made . There was no link to track the item. There was no mention of which firm was used to ship it . All I had was an order or transaction number .
I tried asking for info and never heard back from them .
The item did arrive a week after notification of item was shipped .

Did you find this review helpful? Yes No

bob
Order Date : 8/14/2013

Rating + 1 Fake product

The George Foreman grill i ordered was fake. Burns chicken, is not the item pictured in the sales page. Not worth returning due to shipping costs. Will not buy from them again.

0 out of 1 people found this review helpful. Did you? Yes No

ONAIRLA
Order Date : 1/12/2013

Rating + 5 Well done

Fair deal. Arrived on-time. I only wish it came with a carrying bag.

Did you find this review helpful? Yes No

macvajal
Order Date : 11/26/2012

Rating + 5 Eggggcelent

Es un cuchillo excelente, tiene un excelente control y es muy util para cortar sobre una tabla

0 out of 2 people found this review helpful. Did you? Yes No

Smiley
Order Date : 12/11/2012

Rating + 5 FreshTec by Ball

My wife and I love this unit. She has been making jelly for 40 years and this made everything so much easier and much neater. No more pots full of bubbling hot sticky fruit. Works just as it was advertised and even better. My wife made 3 batches of jelly in one short afternoon and took a nap in between.

0 out of 2 people found this review helpful. Did you? Yes No

Tom
Order Date : 12/9/2012

Rating + 2 GREAT Product! Horrible holiday shipping.

While the product is awesome, on the order status it clearly states an address AND an apartment number. Instead, cooking.com decides to put my address without the apartment number down twice forcing UPS to search for my normal address instead of my shipping address and sending it to my fiance to receive BEFORE Christmas. Thank you for ruining my Christmas gift and getting it to her early. There was a SHIPPING address different than the BILLING address for a reason. So she WOULD NOT get the item early and know what it was just by staring at the box. She loved it. Only reason im giving two stars as oppose to one.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    If for any reason you are not satisfied with your purchase, you may return it for a replacement or refund of the purchase price within 30 days. Any gift item shipped to you from Cooking.com may be returned for a merchandise credit that can be used on a future Cooking.com order. Refund checks are not available for gift returns. Shipping is non-refundable.
RMA instructions
    For your convenience, the Return Form includes a Return Label that you may use when shipping the package back to us. Simply attach the label to the outside of your package and send the package via DHL or insured parcel post. Please first remove the old label from the packaging or make sure that the returns label covers the old one.

    If you no longer have your Return Form and cannot print a new one, please Contact Us via email or call us toll free at 1(800)663-8810. For callers outside the US and Canada, please call 1(310) 450-3270. Our Customer Service hours are Monday-Friday 7 a.m. - 5 p.m. PT, Saturday 8:30 a.m. - 4:30 p.m. PT.

    Return your package to:
    Returns Processing
    REF: TC4-Co
    1200 Worldwide Boulevard
    Hebron, Kentucky 41048
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