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Seller#: 0UHOPTYVUWTDVT393

Cooking.com Seller Profile 800-663-8810 Email This SellerEmail This Seller  See all products from Cooking.com See all products from Cooking.com

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

About Cooking.com

Find top-rated cookware, drool-worthy electrics and the latest kitchen gadgets at Cooking.com – a shopping and recipe destination for all things cooking.
Whether you are a home cook or professional chef, you can buy everything you need for your kitchen at Cooking.com with a 100% Satisfaction Guarantee!

We carry top brands like Ball, Calphalon, Cuisinart, Keurig, KitchenAid, Le Creuset and Rachel Ray.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (157 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 124 Reviews
newegg
79%
Good Rating + 4 15 Reviews
newegg
10%
Average Rating + 3 5 Reviews
newegg
3%
Poor Rating + 2 6 Reviews
newegg
4%
Very Poor Rating + 1 7 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
shocked
Order Date : 6/22/2015

Rating + 1 Should have read the fine print

ordered Keurig 2.0 carafe, lid broke when I took it out of the box. Well they do no accept returns or exchanges on this product, even if it was a bad product. WOW I order online ALOT and never again from this company.

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Fuseitana
Order Date : 5/15/2015

Rating + 5 Early delivery

They said it would be delivered Friday, it was on my doorstep exactly as ordered when I got home Tuesday.

Thanks for associating with them Newegg.

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Jen
Order Date : 2/18/2015

Rating + 5 Great addition to my kitchen!

Hey! That almost rhymed! Anyway, this arrived quickly and as described. Was put into use immediately and it was exactly as expected. Thank you

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Huggie-Bones
Order Date : 1/23/2015

Rating + 5 Satisfying Experience

Ordered over a weekend so there was a noticeable but expected delay in processing but once the order shipped it was here promptly and exactly as described.
Would do business with this seller again.

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sdchurch
Order Date : 12/21/2014

Rating + 5 All is as it should be.

All is as it should be. Quick, easy, correct.

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N/A
Order Date : 12/13/2014

Rating + 5 Great Juicer

I purchased the Breville BJE200XL 700-Watt Compact Juice Fountain for my wife. The package shipped on time and my wife absolutely loves this thing.

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Unhappy
Order Date : 9/24/2014

Rating + 1 Wrong Item Shipped - Classic Bait and Switch

I was shipped an espresso machine that was not the one that was ordered and paid for. I called Newegg and they told me to contact Cooking.com. When I contacted Cooking.com they said they couldn't do anything about it, that I should call Newegg to get the issue resolved. I called Newegg again and they instructed me to send them pictures of box, contents of box and UPC symbol so they could contact Cooking.com to get a return order which could take 7 to 10 days to be obtained. This looks to me like the classic bait and switch. The item I ordered was cheaper at Cooking.com than it was at other sellers (bait). The item I received is lower quality and has less features (switch).

2 out of 2 people found this review helpful. Did you? Yes No

Mr Teeney
Order Date : 12/15/2013

Rating + 2 Takes their time shipping

Placed my order on the 15th, despite showing the product was in stock it wasn't actually shipped until the 20th (without any notice that is was going to be this long), now its going to be late and it's too late to cancel the order. I can't rate the product yet because I haven't received it.

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dunno
Order Date : 11/1/2013

Rating + 1 Low quality products--Shipping to pricey

I ordered my first and last product from this cynical seller.
Cheap imported bog-standard dollar-store pallet goods sold a quality product prices.
Shipped also slowly at excessive rates.
What's not to love about them?

0 out of 1 people found this review helpful. Did you? Yes No

maclynn56
Order Date : 9/15/2013

Rating + 2 Cooking .com needs to improve communication.

I did receive the item I ordered . However , before it arrived I waited a week wondering what was happening with my purchase . The only notification I received was that the purchase was made . There was no link to track the item. There was no mention of which firm was used to ship it . All I had was an order or transaction number .
I tried asking for info and never heard back from them .
The item did arrive a week after notification of item was shipped .

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    If for any reason you are not satisfied with your purchase, you may return it for a replacement or refund of the purchase price within 30 days. Any gift item shipped to you from Cooking.com may be returned for a merchandise credit that can be used on a future Cooking.com order. Refund checks are not available for gift returns. Shipping is non-refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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