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Seller#: 0UH8ISD1HCCVH6E79

Costume Kingdom Seller Profile 818-668-8326 Email This SellerEmail This Seller  See all products from Costume Kingdom See all products from Costume Kingdom

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

9:30 - 5:30 pacific time Mon- Fri

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (53 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 39 Reviews
Good Rating + 4 10 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/1/2014

Rating + 1

Never received shipment and will not return email as to how I get a refund or replacement product.

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Order Date : 10/2/2012

Rating + 1 Horrible

I purchased 2 costumes from this company. They were both ordered as child medium. One of the costumes was way too small. The other was huge, large enough for most adults. I was able to get an RMA for one of them and received a refund, minus restocking fee (thanks for nothing). For the other one they have not sent me an RMA despite numerous attempts to contact them. Newegg was no help either, just referring me to the vendor. This is very poor service from all involved. Next time I will just go to the costume store, not worth the hassle.

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Order Date : 11/10/2012

Rating + 4 As promised

Very unique, a little on the small side for supposedly fitting up to a size 12.

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Order Date : 10/19/2011

Rating + 3 Red Riding hood halloween costume

nice design but i'ts small when fitted.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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