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Seller#: 0UHIQWIKTROLN4E09

DG Store Seller Profile 86-1375110054 Email This SellerEmail This Seller  See all products from DG Store See all products from DG Store

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

DG Store is a professional supplier of digital products, selling products include: professional storage products, photographic equipment, mobile phone accessories and other digital products.

We are committed to providing customers with the best products and the best customer service, and constantly improve product quality and customer service satisfaction, do our best to provide a pleasant shopping environment for customers!

Store product support wholesale and retail, welcome to our store and you can find the best choice here!

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To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 1 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Al East
Order Date : 12/22/2013

Rating + 3 Defective RMA

Received a defective SSD device from this seller (DOA) and, while a refund of the actual purchase price was issued with no hassle, I was not reimbursed for the initial shipping cost to send it to me nor provided a "pre-paid" label to return the defective item.

So, receiving a defective item from this seller resulted in "out-of-pocket" expenses of approx $9 for shipping/returning it that would normally have been covered by other sellers for DOA items.

Can not recommend this seller unless you're "absolutely sure" that what you order from them will not arrive DOA!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    (1)Please contact our Customer Service Department for your returning inquiry.
    (2)Please provide your name, email address, invoice number or sales order number when you submit return inquiry.
    (3)After our Customer Service Representatives verify your order information, you will be given an RMA number and seller store name for your return. Please mark "Newegg + Store Name + RMA#(we offer to you)¡±outside of the return package as it will be our reference during receiving. Please provide similar packaging method for returns as they were delivered to you.
    (4)Re-using the original package is acceptable, as long as the packaging is in good condition. Any previous addresses, tracking information and labels must be removed. You can select the same carrier when original orders were placed (e.g. USPS or UPS).
    (5)If you were NOT satisfied with our RMA handling, please send us the dispute to ks_ne@4px.com with email title "seller store name + DISPUTE". We will handle the dispute with Newegg.
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