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Seller#: 0UH8ISD1ZJL2P576A

Dahlia Seller Profile 718-271-3436 Email This SellerEmail This Seller  See all products from Dahlia See all products from Dahlia

Dahlia designs and produces premium products including fine & fashion jewelry, clothing & accessories, and home products. With its world-renown supply management capabilities, Dahlia is able to delivery qualities at unbeatable price*. Besides 30-day return policy, Dahlia also offers Quality Guarantee & Price Match Guarantee to ensure your risk free shopping experiences.

Featured by the jewelry/fashion industry authorities such as Modern Jeweler, National Jeweler, Lucky etc.
Featured on CBS, ABC, etc.
Featured in Martha Stewart Weddings, Elegant Bride, Bridal Guide, Audrey, etc.

Risk Free Shopping
Price match guarantee, Quality guarantee, and 30-day return policy
Straight-forward and honest product information
Knowledgeable and professional customer service

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (200 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 152 Reviews
Good Rating + 4 34 Reviews
Average Rating + 3 7 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/9/2013

Rating + 5 Great Service

Within a few days the product was at my door. Very well packaged and with significant discount coupons enclosed. Only if I lived next door could I have gotten it faster. I would trust and comfortably recommend this dealer to anyone.

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Order Date : 12/20/2012

Rating + 1 Worst customer service ever

I called customer service on a Thursday around 5 pm EST to see if I would receive one of their rings the next day if I did 1 day priority shipping. I was promised that the ring would arrive the next day. This was a very important gift for my girlfriend, and I needed it before we left for the weekend. The ring did not arrive until the following Monday, and when I called customer service to have them resolve the issue they kept telling me that they do not promise delivery dates. When I asked to speak to a manager they hung up on me. I called back on a different number and calmly asked to speak to a manager.

The lady (who refused to give me her name when I originally called about the delivery time, and when I called to resolve the shipping situation) said the managers do not speak to customers and hung up on me again. I called back a week later on a different number and asked for a manager. I was met with the lady telling me the same bit about the managers and hung up on me again.

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Order Date : 11/29/2012

Rating + 5 thanks

thank you

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Order Date : 3/12/2013

Rating + 5 Nice little item and great service!

Got this crystal 4-leaf clover with expedited shipping on the 12th hoping to get it by St. Patrick's day; received it on the 15th due to timely shipping.
Very happy all around!

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Order Date : 12/5/2012

Rating + 5 Wife,and daughter LOVE it.

Scarf is very,very well made. Had fairly quick shipping.It's been a while so I don't want to give a specific delivery length. Overall,the scarf could be just a bit thicker and it would be perfect for MOST all areas in the United States,weather wise. Ive lived in winters with -50 degree F winters and I now live where it never gets lower than 30F. It works great here in Central California winters but it would be a bit thin for Iowa and the Northern midwest. Overall, very soft,very well made. Our family was highly impressed.

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Order Date : 12/17/2012

Rating + 5 Good Thank

Good Thank

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Capt. Joe
Order Date : 12/16/2012

Rating + 5 My wife loved this item

She really loved it. The necklace and pendant were exactly as pictured and the delivery was as prompt as could be.

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Order Date : 12/16/2012

Rating + 4 Blue Scarf

Shipped & Received very fast. It's a gift, so I didn't open the clear plastic package, but it looks exactly as it does in the photo. Hope my sister enjoys it.

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Order Date : 11/29/2012

Rating + 4 Soft, What I expected

Pros: Soft warm and true to details
nice pattern

cons: on one some of the stitching was loose one one of 3 just snipped it = victory

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Order Date : 7/31/2012

Rating + 5 Excellent quality product!

Shipped quickly, quality product! Lovely!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Our 30 day return policy

    You and those who receive your gifts must be delighted, or we will replace it with another item of your choice or a full refund of the purchase price, minus delivery charges. Our 30 day, no-risk return policy enables you to return your purchase for any reason. We will handle your request promptly and courteously.

    Our Quality Guarantee

    When you order from Dahlia, you can be sure your beautiful piece has been rigorously inspected before final shipment. We guarantee our jewelry to be free of all defects for 90 days after purchase. Dahlia will cover return delivery charges and repair costs without any charge to you within 90 days. After 90 days, shipping charge and repair cost may be applied.
    If you receive a damaged or incorrect item, contact us no later than 5 business days of receipt so we can repair or replace the item. Dahlia will cover return delivery charges and repair costs without any charge to you.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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