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Seller#: 0UHOPTYVKKC3S4B81

DanteGTS Inc. Seller Profile 909-766-0512 Email This SellerEmail This Seller  See all products from DanteGTS Inc. See all products from DanteGTS Inc.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (15 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 11 Reviews
newegg
73%
Good Rating + 4 1 Reviews
newegg
7%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
20%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/2/2013

Rating + 1 Long shipping times

its over a week after I ordered my product and still haven't received!

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N/A
Order Date : 12/4/2012

Rating + 1 shipping

Though very pleased with the item ordered we picked this particular one for the free shipping benefit as it made the item $5 less than other sites. Upon arrival in the mail i ended up paying over $7 to the post office for s&h... its one thing to pay shipping and handling upfront but to be surprised upon delivery is unfortunate and poor customer service
Seller Response:please contact us for reimbursement on shipping charges by post office.

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ticked
Order Date : 12/10/2012

Rating + 1 Bad business

Ignored my request to cancel order. Tracking number showed no information for nearly a week, and for the past three days, it has shown "electronic shipping info received". 9 days later, and there is still no indication the item has been sent.
Seller Response:your order was not ignored. your item was canceled and an email was sent to you as requested. electonrnic info received means item was never shipped out. refund was issued. please check your account. please email us with any other issue.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting Customer Service through email amy@dantegts.com.
    Any return for a refund may be subject to a 15% restocking fee.
    Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
    Any product not purchased from Newegg.com
    Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
    Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
    Any product from which the UPC code has been removed from its packaging
    Any product that exhibits physical damage
    Any product for which you have submitted a mail-in rebate
RMA instructions
    Send all RMA request via email to amy@dantegts.com. You will receive a response within 24 hours.
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