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Seller#: 0UHOPTYVHCCVU32C2

Deals Only Web Store Seller Profile 800-518-6962 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Deals Only Web Store See all products from Deals Only Web Store

Welcome to Deals Only Web Store! If we make a mistake, we will always do our best to make it right!

Deals Only Web Store has been a success with the online retail community since 2004. We work hard to be a trusted seller by giving our customers the lowest prices and best values you can find online, along with prompt and friendly customer service. We have been doing this for a long time, and have grown because people support business that places the long term customer relationship first. Check our store and try us out. You will not be sorry!

Our Contact Information:
• By email: newegg@dealsonlywebstore.com
• By standard mail: Deals Only Web Store Inc. 1645 Jills Court Suite 103 Bellingham, WA 98226
• By phone: 1-800-518-6962 (10am - 4pm PST)

Shipping Information:
• All orders are usually shipped within 24 hours of placing an order, M-F (excluding holidays & weekends).
• Tracking information is automatically emailed to the registered email account provided.
• We use FedEx SmartPost, FedEx Ground and USPS.

Please Note:
• Daily Deal items have a higher volume of orders and may take additional time to process and ship. The shipping carrier and/or method of shipment, unless upgraded by the customer, is at the discretion of Deals Only Web Store
• Delivery times, if given, are estimated and are not guaranteed, as we have no control over packages once they leave our warehouse.

Payment:
• For PayPal payments, we only ship to confirmed addresses.

International Orders:
• Shipments may take up to 21 business days to receive due to customs delays.
• Import duties, taxes, and other charges may apply to your purchase at time of delivery are the responsibility of the buyer.
• Please check with your country's customs office before purchasing to determine these costs prior to purchasing.
• It is the responsibility of the buyer to ensure that your purchase complies with your country's import regulations and laws. We can not be held responsible for any purchases seized by customs.
• All shipments are declared at their purchased value; items can NOT be marked as gifts.
• All international orders are considered final, there are no returns, other than with manufacturer defect.
• We currently only ship select items internationally

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (83 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 52 Reviews
newegg
62%
Good Rating + 4 14 Reviews
newegg
17%
Average Rating + 3 4 Reviews
newegg
5%
Poor Rating + 2 4 Reviews
newegg
5%
Very Poor Rating + 1 9 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Nate
Order Date : 12/14/2014

Rating + 1 Terrible Shipping

Ordered this on Sunday and it is now Thursday. I paid extra for the 2 day shipping and my order still has not shipped yet. The shipping link provided in the email does not work. I found the tracking number works on the USPS website but it reports they have not even received the package. Don't pay extra for shipping, it obviously does not help.

Did you find this review helpful? Yes No

spiderman
Order Date : 9/25/2014

Rating + 5 no complaints

the item I purchased failed quickly, but DealsOnly was quick to respond and didn't hesitate to replace the item.

Did you find this review helpful? Yes No

Jimmy
Order Date : 7/26/2014

Rating + 1 No Response

Sent me wrong item and have not yet responded to multiple emails.

Did you find this review helpful? Yes No

sal
Order Date : 7/22/2014

Rating + 1 Item not as pictured/described

I was trying to track down a specific version of an item that comes in two varieties. I was happy to find it here. The image and description for the item matched exactly what I was looking for. I saw it on a few other websites as well, but ordered here because the shipping price was better. However, it turns out the item I got was not the item pictured. I ended up with the version I was trying to avoid purchasing. Shipping was also on the slow side, over a week.

Did you find this review helpful? Yes No

adam
Order Date : 6/11/2014

Rating + 1 Still don't have it

The order page said it shipped on June 11th, I still have not received the product. The tracking number I was given doesn't give any information.

Did you find this review helpful? Yes No

Watchdog
Order Date : 12/5/2013

Rating + 1 broke within 5 minutes

cheap plastic that holds the bits in place broke on the item . http://www.newegg.com/Product/Product.aspx?Item=9SIA1CY0C00116

Did you find this review helpful? Yes No

Jim
Order Date : 8/21/2013

Rating + 1 Dissatisfied

I was really dissatisfied with the loops. The original package I received had three eye loops that were really dirty and had hair on them. They were obviously used. I had to call in a complain. They sent me a second package that looked relatively clean, but after what I saw the first time, I hesitate in using them. The package was a plastic bin with the three loops in them and was taped closed.

Did you find this review helpful? Yes No

Pad
Order Date : 2/25/2013

Rating + 5 Flawless

They were exactly as described and shipped very speedily. I'm optimistic that these folks will have a long and prosperous relationship with Newegg.

Did you find this review helpful? Yes No

N/A
Order Date : 2/3/2013

Rating + 5

Extremely fast shipment. Nothing broken and item as described. Thanks

Did you find this review helpful? Yes No

Spudmoose
Order Date : 11/22/2012

Rating + 1 Received broken item

Received broken item. Merchant did not respond to e-mails.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Refused Shipments/Insufficient Address:
    If a shipment is refused for any reason, including post office non-delivery, the customer is responsible for the charge incurred to re-ship the item. If the item is not wanted after first attempt of delivery, the purchase price will be refunded in full less the shipping expense. Deals Only Web Store also reserves the right to charge a 15% restocking fee (which we also may choose to waive).

    Manufacturer Direct Warranties:
    If there is a Manufacturer Direct Warranty, we require that you return the unit direct to manufacturer, unless the unit was DOA (within 7 days after receipt).

    Warranty Limitations:
    Deals Only Web Store cannot warrant an item that has been improperly used or physically damaged.

    RMA's:
    RMA Numbers are valid from 14 days after issuance. After you get an RMA number, please send the item(s) in immediately.

    Fitness of Purpose:
    Deals Only Web Store cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate a sample unit to determine by their criteria whether a product will work in their configuration.

    Defective Products:
    Any damages arising from a defective product to be limited to a refund of the purchase price only (waived in certain cases). Defective items will be replaced with either a replacement unit or electronic credit in same form of payment.

    All Sales are Final:
    All sales are final. Return of product, other than with defect, are subject to a 15% restocking fee. No returns are allowed 7 days after receipt of item(s).

    Damaged Items or Missing Parts:
    Damaged items or missing parts / accessories not as advertised must be reported within 7 business days of receipt of product.

    Warranty Repair:
    Any items sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fee should we find a returned item in working condition.

    Defective Item Return:
    Customer MUST CAREFULLY PACK defective items being returned, as if they were new and working. FAILURE TO DO SO may invalidate both the RMA and the warranty.

    Return Exclusions:
    • Items that contact the nose, mouth or inner ear.
    • Any factory sealed item that has been opened
    • Items clearly designated as clearance, scratch & dent or one-of-a-kind.
    • Oversized or overweight items such as the Automotive Bike Racks are not eligible for returns.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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