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Seller#: 0UHOPTYVC3BQJJ4F3

Decalrus Seller Profile 469-644-0403 Email This SellerEmail This Seller  See all products from Decalrus See all products from Decalrus

Decalrus specializes in the production of cell phone, laptop, and other electronic device "skins." These skins are 100% produced by our company and are made to order. We offer thousands of designs for a large selection of electronic devices. Our product is made using a special vinyl that adheres directly onto the chosen device for aesthetic purposes as well as to prevent minor scratches.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (31 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 17 Reviews
newegg
55%
Good Rating + 4 4 Reviews
newegg
13%
Average Rating + 3 2 Reviews
newegg
6%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 7 Reviews
newegg
23%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
HEATH07
Order Date : 5/6/2014

Rating + 5 Great!

Fits snug. Looks great! No problems, here.

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MRB
Order Date : 1/22/2013

Rating + 5 Matte Protective Decal Skin Sticker (Matte finish) for ASUS G75 Series G75VW with 17.3in Screen (view IDENTIFY image for correct model) case cover Matte-G75VW-377

Quick shipping, super easy installation, same day reply for matching wallpaper, absolutely love the look of it! Thank you so much! =)

Did you find this review helpful? Yes No

RWBurnham
Order Date : 12/21/2012

Rating + 5 Just What I Needed

This seller is the only one that sells the style of tablet skin I was looking for.

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N/A
Order Date : 12/25/2012

Rating + 5 great service

No problem shipped fast!

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ensign.fodder
Order Date : 11/21/2012

Rating + 1 Great product - I just wish it was the right one

So ordered a skin for wife's Envy 17 and Xmas morning tried to apply it. That is when I discovered the wrist rest piece was wrong. Envy 17 has an offset to left of center trackpad but skin hat cutout for trackpad in center. Next was trying to apply the outside cover which did not reach the curved corners (but has cuts to allow for wrapping on corners) on any side.

Contacted seller via marketplace email and to my surprise got a response Xmas morning asking for pictures (skin and PC) to confirm issue and confirm right skin had been ordered. Marketplace messaging does not allow for file attachments. And replying to emails always bounced as non-deliverable. Finally I setup a download link and provided, and then they stopped responding.

Product maybe great but I will never buy anything from these people and recommend you do not either

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All skin stickers must be in its original condition never been used and applied (if the skin has been removed from its backing paper the item is considered used).

    NO exchange or return authorization is valid after 30 days from date of purchase, 15% restock fee & Shipping and Handling WILL NOT be refunded or reimbursed

    If customer request us to re-send correct skin because received wrong skin we NEED buyer send some images to us to verify, otherwise we will NOT comply the requesting.

    We reserve the right to determine whether or not any refund / replacement product(s) has violated the Acceptable Use Policy. Items which we feel have violated this policy will either be held, or re-shipped back to the customer at the customer's expense.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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