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Seller#: 0UH8ISD1KF2HWH308

Dexclusive.com Seller Profile 866-573-3953 Email This SellerEmail This Seller  See all products from Dexclusive.com See all products from Dexclusive.com

OUR PROMISE
Dexclusive only sells online, and is a wholesaler of fashion and luxury products. We keep our costs low and pass along the best prices directly to the customer.

We guarantee that all of the products featured on Dexclusive are 100% Authentic. Products sold by Dexclusive will arrive in their original packaging with serial numbers intact. Dexclusive does not sell used or refurbished products and does not accept trade-in watches or jewelry of any kind.

COMPANY
Dexclusive is a US Company based in Hollywood, Florida who ships products around the world including Australia, Kuwait and UK to name a few. The bilingual Dexclusive customer service and sales teams are available to help customers during regular business hours.

For your protection all orders are secure by using 128 bit digitally encrypted technology. Dexclusive NEVER leases or sells customer information to third parties.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (36 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 28 Reviews
newegg
77%
Good Rating + 4 6 Reviews
newegg
17%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
NA
Order Date : 7/16/2012

Rating + 2 Skagen #958XLSL

Had placed this order and received an invoice/shipping tracking information quickly. A couple of days after i received the shipping tracking information, there was still no tracking information available -- the one that was provided kept saying the information was unavailable. Waited after the "5-7" business days and still hadn't received the watch. Sent a message to Dexclusive inquiring the status. They answered my questions within a reasonable time (giving them 2 stars instead of 1 for this) but stated that "package has been lost by the carrier" and won't be able to offer a replacement. It sounded like they either did not have the watch in stock or else did not want to sell the watch at that price.

My money is set to be refunded, but the only thing offered for my inconvenience was an overnight shipping on another purchase. Not pleased with the overall process. Would have bought this watch from elsewhere had I known this earlier.

2 out of 2 people found this review helpful. Did you? Yes No

Mind
Order Date : 5/30/2012

Rating + 5 Would repeat

Item as advertised and super fast shipping in a well padded box.

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N/A
Order Date : 6/10/2012

Rating + 5 Wow

Great experience

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Prattbratt
Order Date : 5/28/2012

Rating + 5 Smooth

Great experience. The watch is great, the service was wonderful and the value exceptional. I would not hesitate to order again.

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Mounfou
Order Date : 5/3/2012

Rating + 5 excellent

Nice watch at a very good price.

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N/A
Order Date : 5/3/2012

Rating + 5 Bracelet Watch 96P131

small and elegant. good for small wrist people.

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N/A
Order Date : 4/11/2012

Rating + 5 great seller

The product shipped the product even before Newegg's shipping notification was sent. Unfortunately I had to return the item because Newegg's product description was wrong. The product description is entered by Newegg and not the seller. The seller responded to my return request right away and went out of their way to try and find a suitable replacement product. They processed the RMA right away. I would definitely buy from this seller again.

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Onnekas
Order Date : 3/12/2012

Rating + 5

Fast delivery! Great transaction!

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deperu
Order Date : 2/28/2012

Rating + 5 FAST AND EASY

GREAT ALL THE WAY, WILL BUY AGAIN

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N/A
Order Date : 2/4/2012

Rating + 5

Great value and fast shipping

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Dexclusive always strives to provide its customers with the highest quality of service. We ask that you contact us if there are any imperfections or discrepancies within 24 hours of receipt of the product.

    If you are not completely satisfied with the item you have purchased, you may return it within 30 days of the receipt of the product. Please note the following conditions apply:

    s&h charges and sales tax will not be refunded.
    If your order qualified for "f r e e ship" we will deduct $9.95 for s&h
    Dexclusive does not accept returns on “special-order” products.
    Customers are allowed to exchange an item for one of equal or higher value at no additional cost (no restocking fee). Please note the following conditions apply:
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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