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DiddlyDeals Seller Profile 405-562-7098 Email This Seller See all products from DiddlyDeals
DiddlyDeals.com, LLC is committed to providing you with the highest standard of customer service. Not happy with your order and have a question about your order? Let us know and we will gladly assist you! We are available Monday through Friday from the hours of 8:00 am – 4:00 pm CST, excluding recognized holidays. Please allow e-mails/inquiries that are sent over a weekend or on a holiday to be answered on the following business day
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Standard Return Policy
Please feel free to contact us if you have any questions about our shipping policies.
If you are unhappy with your product for any reason, you can request a Return Authorization within 30 days of the merchandise shipped date for a refund. All returns are subject to a 15% restocking fee. You will be responsible for the return shipping cost unless the merchandise is damaged or defective. All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. If you fail to include all packaging materials, you will not receive full credit for your return.
Due to the nature of certain products, such as large TVs, and wide format printers, projectors, AV receivers, etc., all sales are final. If they are defective or damaged on arrival due to shipping, you must make a claim immediately for a replacement product. If after 30 days your product becomes defective, please follow the Warranty Policy included with the product.
We will issue a credit for authorized returns upon receiving and inspecting the returned product. We do not credit the original shipping cost, nor the return shipping cost (unless the merchandise is damaged or defective). All returns must be received by our facilities within 10 business days after we issue you a return authorization number so long as the return is within our guidelines of acceptable items and conditions for returns. Shipping, handling and insurance to send returns back to us are your responsibility. Once the product has been returned, please allow 5-7 business days for all returns to be processed.
Please return all merchandise within a shipping carton and do not write on the original manufacturer's box. RMA numbers should be entered into the second address line of your return shipping label to ensure a proper, quick return process.
We must be notified within 72 hours of the item receipt that the item has physical damage. Thus, please open and inspect all items immediately. Upon your notification, we will file a damage claim promptly with the carrier. Please allow 7 to 10 business days for the carrier to investigate the claim.
If your order shows delivered and you did not received, please notify us immediately. We will file a lost claim with the carrier. Please allow 7 to 10 business days for the carrier to investigate the claim.