Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home
Home > 
Review Center > 
Seller#: 0UHZRBI9RZ5WK0FA4

DiscountBatt Seller Profile 858-642-1868 Email This SellerEmail This Seller  See all products from DiscountBatt See all products from DiscountBatt

DiscountBatt is a well established technology company. Superb Choice is the brand name owned by DiscountBatt. We provide high quality electronics, laptop accessories, cell phone accessories and many other products. Most products have 1 year warranty and 30 day refund guarentee. Our high capacity laptop batteries are made to work equal to or better than the original batteries. To ensure the high quality every laptop battery is tested on the original laptop by the manufacturer.

Fast shipping. we will ship within 1 business days after the order by US Postal Service.

Many products have manufacture's warranty and 30 day money back guarantee if the returned battery is in resaleble condition. Shipping cost will not be refunded. Misfunctional products due to misuse and damage are not covered by the manufacture's warranty and 30 day refund guarantee.

Please contact with us before return and ship back the product in original package, including all the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip. Upon receiving the return we will process your refund quickly.

We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.

Note: We answer email quickly, usually within 12 hours in business days. If you do not receive a reply in 24 hours we most likely do not receive your email. Please send the email again.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,150 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 793 Reviews
newegg
69%
Good Rating + 4 189 Reviews
newegg
16%
Average Rating + 3 32 Reviews
newegg
3%
Poor Rating + 2 23 Reviews
newegg
2%
Very Poor Rating + 1 113 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Anonymous
Order Date : 4/14/2016

Rating + 5 Great AC adapter and fast service.

I would recommend this seller. Shipping was fast and project was great.

Did you find this review helpful? Yes No

Anonymous
Order Date : 4/19/2016

Rating + 1 Discount Battery is terrible.

Very poor customer service.

Did you find this review helpful? Yes No

Aaron W.
Order Date : 3/9/2016

Rating + 1 Have not recieved

I understand that it's not your fault it hasn't arrived. It's my own for putting in a old address, so I'm sorry for rating your product low. Sorry.

Did you find this review helpful? Yes No

Curtis H.
Order Date : 3/16/2016

Rating + 1 poor shipping

Paid for two day shipping, they shipped it via USPS. As well as a lot of other vendors on New Egg, I pay higher shipping cost, packages get lost on the "System" takes weeks to recover. USPS should not be an option for any seller.

Did you find this review helpful? Yes No

Anonymous
Order Date : 2/18/2016

Rating + 1 If you're used to the great customer support provided by NewEgg, don't buy from these guys.

Item ordered has not arrived.
Tracking shows item as delivered, so this vendor wants nothing to do with resolving the issue.
They tried to ship the item, so they at least get an Egg. Beyond that, they suck.

Did you find this review helpful? Yes No

Anonymous
Order Date : 1/29/2016

Rating + 1 Defective Battery

Received the battery, would not charge...was a chore to return, will find another source for batteries!

Did you find this review helpful? Yes No

Roy M.
Order Date : 12/7/2015

Rating + 1 Wrong Style

I had to use a razor knife to cut to fit.

Did you find this review helpful? Yes No

Ronald R.
Order Date : 12/21/2015

Rating + 1 Falsely Advertised Product

I bought a 9-cell battery for a Dell Inspiron N5030 as it is stated to work in that model of laptop. Upon receiving it I installed it into the computer. This battery is a larger battery than the standard 6-cell causing it to stick out the back. while this shouldn't be a problem. it is. The design of the battery prevents the laptop from opening more than 40%. The bottom of the laptop screen hits the battery and gets stuck.

I emailed the seller about the product and they insisted that the battery fits the laptop. They also stated they would do a return but not refund the $5.99 shipping I already spent on the product and that they expect me to pay for shipping to send it back.

I then sent the seller pictures showing the screen hitting the battery and how far the laptop opens. I also sent a picture showing the part number of the battery matched the part number of the 6-cell in the laptop.

The seller proceeded to continue to insist the battery fit when it does not. The seller still continues to return any shipping charges. This means that I've spent $5.99 to receive the battery and now have to spend approximately another $5.99 to return it. The battery without shipping only costed about $22 and now I'm paying half the cost of the battery in pure shipping fees when the seller falsely advertised the product.

Do not buy from this seller.

Did you find this review helpful? Yes No

Brad S.
Order Date : 12/9/2015

Rating + 1 Disappointing customer experience

We ordered a battery from this company, which was lost by USPS. Not their fault; however, they essentially disavowed any responsibility for taking care of us as a customer, leaving us out $46 without the product we ordered for our customer. Of course we couldn't do the same to our own customer, so in a panic, we foolishly ordered a second unit from the same company. When the original shipment arrived 2 weeks late (in a damaged container), they asked us to return the item at our cost, with no refund on the original shipping amount. DiscountBatt doesn't insure its shipments. In the current retail environment, it's astonishing when a company shows such a lack of commitment to taking care of its customers. We'll find another supplier in the future.

Did you find this review helpful? Yes No

Robert W.
Order Date : 11/21/2015

Rating + 1 Scam

Ordered 5 batteries and 5 chargers. The clinic I ordered for received 5 batteries, but only 1 charger. Seller refused to correct the issue and so far Newegg has been of little assistance.

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Please contact us before you return the products for detail return address and instruction.

    All products are covered with 30-day refund guarantee. After 30 days products are not qualified for refund. Most products have 1 year replacement warranty from the purchase date if the returned battery is in resalable condition.

    Shipping cost will not be refunded. And customer is responsible for the return shipping cost. There is no restocking fee for most returns.

    Misfunctional products due to misuse and damage are not covered by the warranty and 30 day refund guarantee.

    Please contact with us before return and ship back the product in original package, including the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip.

    Upon receiving the return we will process the refund or ship the replacement quickly. We strive to provide high quality customer service.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.