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Seller#: 0UH4F84UUWTDJJ1A7

Disk'Library Seller Profile 159-15198833 Email This SellerEmail This Seller  See all products from Disk'Library See all products from Disk'Library

International seller. Newegg will be responsible for all RMA and general customer service.

Disk 'Library offers a large variety of phone, phone Accessories, jewelry and more cheap high quality products. We strive to offer you the best shopping experience online with fast shipping and customer service.

Delivery Time

Note: This information is offered for refernce only,and has some declination fact.Shipping Time will be Country changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

working days+weekends 3-7 8-11 12-14 15-19 20-26 30-up

United States Rate(Item arrived) 5.2% 50% 29.7% 10.4% 4.7% refund or resend

How to Track Your Package
We use different shipping method and normally it will take 5-15 business day, please follow below to track your package

(1) If your tracking number is"LN........",please visit the website below to track the information(this is EUB tracking number,we ship by this)
http://www.ems.com.cn/

(2) If your tracking number is "*********CN“,please visit the website below to track the information
http://www.17track.net/

(3) If your tracking number is"*********DE", please visit the website below to track the information

A: www.usps.com

B: https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Note:if you see the item location first time is in GERMANY ,it is normal,we cooperate with a germany logistics company

(4) Other shipping method is easy,please visit their official website to track the package

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. HighTech apologizes for any inconvience this may have caused but we are doing our best to provide you factory direct prices as soon as possible.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
50%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Paul Ngo
Order Date : 10/22/2014

Rating + 5 Satisfy.

Very satisfied with this Seller, offered to me best product
also very fast shipping, highly recommence to every one.

Did you find this review helpful? Yes No

Eddie O'Rourke
Order Date : 11/20/2014

Rating + 5 Very strong service team

Their customer service is very good, because I don't have your hard disk installation, technical support, I send an email to them ask them they give me help, soon learned to drive and system installation. The seller is very popular!

Did you find this review helpful? Yes No

Hax
Order Date : 10/8/2014

Rating + 1 Response rcvd from Disk'Library

I received the following email on the day I got an RMA for their product. After about two weeks, I have not received the refund promised.
--------------------------------------
Hello, because I staff delivery error, bring you trouble, I will apply for a full refund for you, as soon as possible products don't need to return, you can apply for to cancel my bad review?

Did you find this review helpful? Yes No

Hax
Order Date : 10/8/2014

Rating + 1 Misrepresents product

Bought Fujitsu drives but received Dell labeled version instead. They are not the same and cannot be used in an existing RAID array because Dell changes the firmware in a way that results in a reduction of a few bytes. The seller should mention that these are Dell private label so that those of us who know better can steer clear.
Seller Response:Thank you very much for the mistakes of our work to give feedback, we will put forward reasonable scheme according to you to correct, in order to serve every customer.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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