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Seller#: 0UH8ISD1ALHZ7090B

EC Dealz Seller Profile 718-513-6946 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from EC Dealz See all products from EC Dealz

At Ec Dealz , we strive for excellence in everything we do. We have been in the Consumer Electronics business since 1998 and our mission is simple, to provide customers with best available prices straight to their door. We have designed our business strategy to ship products within a timely fashion to reach you as fast as possible. Best prices is always a plus but we take pride in our professional and courteous customer service staff that will respond to any of your questions via e-mail within 24 hours. Although we take every effort for your transaction to be as streamlined as possible, internet sales sometimes result in a return/refund for any number of reasons. We want our customers to be rest assured that we are prepared to satisfy our customers in the best way possible on an individual basis.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (162 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 96 Reviews
newegg
60%
Good Rating + 4 13 Reviews
newegg
8%
Average Rating + 3 7 Reviews
newegg
4%
Poor Rating + 2 10 Reviews
newegg
6%
Very Poor Rating + 1 36 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Dan
Order Date : 9/8/2014

Rating + 1 Very Bad impression

I ordered a camera package from a secondary seller EC Deals and thought that they had sent the item the next day, but they had just printed up a label. I called Newegg that week and they said that the seller had Fedex problems but would ship and arrive in time. Three days later and another call, they finally shipped it. Taking another week. If you want to say it's going to take 3 weeks to send something, that's fine. But do tell me it's going to be 5-7 business days and not be the truth.

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JakeDaKat
Order Date : 9/14/2014

Rating + 5 Prompt delivery

The item was shipped and arrived on time. I would not hesitate to buy from this seller again.

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DSMTurboAWD
Order Date : 9/9/2014

Rating + 4 Not as bad as all the hype

So first and foremost. The seller did miss a component of the package that I had ordered. Bummer, but not deserving of a wholly negative rating. I will likely be contacting the seller directly to attempt to resolve this.

However, Great shipping, speedy. Shipped almost immediately. Tracking was accurate. Package was well handled and securely padded.

The items themselves were of varying quality (new) and the core item was new, unopened and as described (in my case a cannon T3i with 18mm-55mm lense).

No complaints the missing item

Great seller, would recommend

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Seun
Order Date : 9/1/2014

Rating + 5 My first Purchase from Newegg

The order that I placed came in fast and in the condition that was described. Couldn't have asked for a better service. I needed this accessory product for a camera that I needed for a wedding and was grateful to have it come in on time. This might just become my new shopping spot. Great service by the seller by the way. Kudos to you EC Dealz

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Eduardo's bff
Order Date : 9/2/2014

Rating + 5 Good

Dealt with this dealer in the past and will deal with them again in the future. Extremely fast shipping. Thank you!

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CASPERCZER
Order Date : 8/29/2014

Rating + 5 HIGHLY RECCOMENDED SELLER

I had a very pleasant shopping experience with this vendor, my order was shipped instantly and arrived earlier than expected which I was very pleased about. This vendor seems to carry all major electronics, I will definitely be purchasing items from this store again. I highly recommend this seller to anyone looking to purchase things. THANK YOU EC DEALS!!

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l67swap
Order Date : 8/20/2014

Rating + 1 They shipped me an empty box!

Ordered a Nikon d810 from these people and received a box with just the Nikon d810 box and a few accessory's and a charger ... NO CAMERA OR BATTERY! Highly recommend staying away from this seller at all costs! Filed a claim with new-egg customer service.

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N/A
Order Date : 7/25/2014

Rating + 5

Great customer service

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Michael
Order Date : 7/5/2014

Rating + 1 Never received product

Product never arrived at my location. After repeated attempts at contact I was just given the tracking information repeatedly with no further explanation as to the whereabouts of my product or the actions that the company was taking (which I suspect were none). In most cases, it appeared as if they didn't even read or understand my messages to them. Very poor customer service. I advise against ordering from this seller.

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Filip Czer
Order Date : 6/3/2014

Rating + 5 Very fast shipping! A+++ SELLER!!!

Shipping was extremely fast I was surprised at how fast tracking information was available and my product came well packaged and completely as described. I would definitely recommend this seller for all electronics as they are trustworthy and reliable. THANK YOU EC DEALS!!! WILL LOOK FOR YOUR STORE AND PRODUCTS IN THE FUTURE!!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All unopened/unused products can be returned for a refund only within the first 14 days after receiving shipment. The cost associated with shipping the product and a 15% restocking fee may be deducted at time of refund. In cases of manufacturers defect or if a product is damaged during shipping, then the item can be returned (restocking fee waived), and a replacement product will be shipped out immediately upon request, by us, of said product. Shipping costs associated with returns and exchanges are the full responsibility of the customer, unless otherwise stated.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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