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Seller#: 0UH8ISD1ALHZ7090B

EC Dealz Seller Profile 718-513-6946 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from EC Dealz See all products from EC Dealz

At Ec Dealz , we strive for excellence in everything we do. We have been in the Consumer Electronics business since 1998 and our mission is simple, to provide customers with best available prices straight to their door. We have designed our business strategy to ship products within a timely fashion to reach you as fast as possible. Best prices is always a plus but we take pride in our professional and courteous customer service staff that will respond to any of your questions via e-mail within 24 hours. Although we take every effort for your transaction to be as streamlined as possible, internet sales sometimes result in a return/refund for any number of reasons. We want our customers to be rest assured that we are prepared to satisfy our customers in the best way possible on an individual basis.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (153 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 91 Reviews
newegg
58%
Good Rating + 4 12 Reviews
newegg
8%
Average Rating + 3 7 Reviews
newegg
5%
Poor Rating + 2 10 Reviews
newegg
7%
Very Poor Rating + 1 33 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Filip Czer
Order Date : 6/3/2014

Rating + 5 Very fast shipping! A+++ SELLER!!!

Shipping was extremely fast I was surprised at how fast tracking information was available and my product came well packaged and completely as described. I would definitely recommend this seller for all electronics as they are trustworthy and reliable. THANK YOU EC DEALS!!! WILL LOOK FOR YOUR STORE AND PRODUCTS IN THE FUTURE!!!

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24-Inches
Order Date : 6/4/2014

Rating + 5 Fast

Extremely fast shipping, item got to me literally the next day after I places the order, that's ridiculously fast if you ask me!! Would recommend to friends and family!!

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B
Order Date : 5/12/2014

Rating + 2 Great item... not the greatest vendor

Product was as promised as was mailing, however, took 8 days to process from payment to mail drop. About 14 days total door to door. Ok for 1914, probably not for 2014. Product was exactly what I wanted though.

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N/A
Order Date : 5/12/2014

Rating + 1 Slow processing

My item did not even ship until 8 days after order. And I have yet to receive order after 2 weeks. This is online shopping?

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Dr. WIU
Order Date : 5/2/2014

Rating + 5 Great price and fast service

The price on the camera lens I bought was outstanding, the shipping fast and the service great.

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N/A
Order Date : 3/25/2014

Rating + 1 newegg order # 192391356

I just established my account with newegg and this was my 1st order. Newegg facilitated the order quite well but they need to re-evaluate their relationship/process with EC Dealz. EC Dealz failed to complete the order and left out a close up lens kit. Newegg has contacted EC Dealz regarding this matter and I was given assurances that the order would be rectified by EC Dealz asap....this was on April 10th..here is the last e-mail I have received.
Hello,On 4/8/2014 got an email from ecdeals for the lens kit, they said they were sending it out right away
Thank you,
Inez Dominguez
Customer Service Representative
I followed up again with Newegg to please give me the tracking info so I could track the shipment....here are those e-mails:
Hello Inez,
Could you follow up with ecdeals for me. I have not seen a shipment notification from them so not sure if they have sent the kit out yet?
thanks!
Patrick
It is 11 days later and both newegg and EC Dealz have dropped the ball...FIX IT!!!!!!!!!!

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/4/2014

Rating + 5 Awesome Quick!

I was surprised how fast it came!

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DIG
Order Date : 3/2/2014

Rating + 2 Missing parts; no response from seller

The product I ordered was missing parts that came with the bundle. Everything I did receive was fine, just disappointed that I didn't get all that were listed in the item. The product description is what made me want to purchase from them in the first place. Wish they would respond to the phone or email attempts, a month long now.

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N/A
Order Date : 2/13/2014

Rating + 5 Great!

I received the correct items that I ordered. Nothing was broke. Shipping didn't take longer than usual.
Very Happy

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N/A
Order Date : 2/22/2014

Rating + 3 Qood quality Product but...

Product came with all accessories as advertised, Great product and am very pleased with the quality.

The only problem was with shipping. My order sat in a pending status for shipping for well over a week when it was supposed to be two business days, three at most. Only after calling Newegg customer support to request a cancellation and to buy from another seller, the CSA from NE lit a fire under the seller and it finally did it ship. And magically, by the next morning.

Again, I have no qualms with the product itself, but if you're trying to get these things in a timely manner, buyer beware.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All unopened/unused products can be returned for a refund only within the first 14 days after receiving shipment. The cost associated with shipping the product and a 15% restocking fee may be deducted at time of refund. In cases of manufacturers defect or if a product is damaged during shipping, then the item can be returned (restocking fee waived), and a replacement product will be shipped out immediately upon request, by us, of said product. Shipping costs associated with returns and exchanges are the full responsibility of the customer, unless otherwise stated.
RMA instructions
    Please email us or contact us for instructions of how to return.
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